Customer Ratings & Reviews
- Model:
- 32LQ630BPUA
- SKU:
- 6501941
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the picture quality, ease of use, and size of the 32" Class LED HD Smart webOS TV (2022). Many also appreciate the TV's price and the lightweight design, making it easy to wall-mount. However, some customers expressed dissatisfaction with the remote control, finding it cumbersome to use. A few users also mentioned challenges with the sleep timer and WebOS functionality.
This summary was generated by AI based on customer reviews.
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As a TV works good but does not automatically sign in to Roku, have to use passwords.
I would recommend this to a friendBad product
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad product this was not a good product horrible Bad
No, I would not recommend this to a friendOK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned item - love LG but did not think resolution on this item was sufficient for my need.
No, I would not recommend this to a friendLG smart tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy with the picture or sound. The person who installed tv neglected to explain the features of a smart tv. First time owning one. Get messages stating smart tv is unavailable.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are disappointed to see this. Let us help you with understanding the features of your new smart TV. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to walk you through the specs. Thanks. ^Jennifer
Received damaged tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I set up the tv and turned it on I had no picture. The screen was cracked. I called for assistance but was told it was over the return time limit. I called LG for help, they said the tv was damaged and not their responsibility. The tv went directly into the garbage. No help from Best Buy or LG. Last LG product I will ever buy.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, John. We sincerely appreciate you taking the time to share your experience with LG TV (32LQ630BPUA) model. We're sorry to hear about the damage delivery of your unit and the lack of support you received. We strive to provide high-quality products, excellent customer service and ensure that they are delivered in perfect condition. However, sometimes unforeseen circumstances can lead to issues during transit. We recommend contacting Best Buy customer service at 888-237-8289 for immediate assistance. For more help, please reach out to us on social media @LGUSSupport. ^Juvy
LG-32 LED HD
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is just ok but it’s in the guest room so it will suffice. Remote too small!
No, I would not recommend this to a friendMet the need
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We needed smaller TV to be put in a bedroom and this met the needs.
I would recommend this to a friendLower priced TV, get what you pay for.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's ok, but not the best. It's slow to fire up and change channels.
No, I would not recommend this to a friendLG
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Remote quit working after 4 uses. Tried a universal remote and it didn’t work. Now I have to deal with LG because it’s out of the return policy time frame
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, Theresa. Thank you for reaching out to us. We're sorry to hear about the issue with your LG TV remote control. It's frustrating when a remote stops working after such a short period of use, and we want to help you resolve this matter.
To address the remote control problem, please contact our customer support team directly. You can reach out to us through a private message on Facebook or Twitter at @LGUSSupport, or by calling our customer service line at (800) 243-0000. Our team will assist you in finding a solution, whether that's troubleshooting the existing remote or providing a replacement if necessary.
We apologize for any inconvenience you've encountered, and we appreciate your feedback. Your satisfaction is important to us, and we're committed to helping you with your LG TV remote issue. Thank you for bringing this to our attention. ^Jolly
Terrible sound quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve usually had good experiences with LG products, but this TV has horrible sound no matter which sound mode I choose.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Understandably, this is frustrating. We are sorry that your units are not working properly. LG absolutely cares and we confidently stand behind our products. Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette
Not Worth It
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Open box that htas already been returned multiple times. Picture was dark and dull. Not a decent deal even at the open box price.
No, I would not recommend this to a friendBest Buy misrepresented LG TV and DVD player
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Remote could not control DVD player as Best Buy sales representative siad it would.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .I apologize for the inconvenience. For any inquiries, please contact our Customer Support via direct message on Facebook so we could assist you.^Venette
Not worth
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV has loose and disconnected fixers on the back. It’s not properly refurbished. I’m going to retun it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are disappointed to see that you were not satisfied with your recent purchase and would like to learn more from you. However, we need to move to a platform that supports back-and-forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, and share your feedback with us. Thank you. ^Jennifer
Defective & Returned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work. Geek Squad could not determine what was wrong. Returned item without difficulty. Still convinced it had been returned by another customer.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey there, Miriam. Thank you for taking your time in leaving us a review regarding your LED TV. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. We will surely pass on your feedback to the rest of our team. ^Anthony
Why make the simple so complicated.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A smart tv that has a remote with 46 buttons, doesn't have a very high IQ. Confusing user interface. Apps work entirely different than on other TVs.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi, thanks for letting us know how thoughts regarding the LED Smart TV model 32LQ630BPUA. So that we can look into making the improvements you mentioned, please feel free to fill out the following form: https://www.lg.com/us/support/feedback. We'd appreciate you're feedback as we value all of our customer feedback! ^Chris
Not a fan of LG any longer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sorry to say, I had a problem with this TV shortly after I bought it, it had distorted coloring and it took me forever to get my money back, and I had to jump through hoops to get it back.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .It's unfortunate that the LG LED HD Smart webOS TV fell short of your expectations. We value your input and invite you to share it on our LG feedback page, https://www.lg.com/us/support/feedback, so that our product development teams make vast improvements for the future. ~Rita
Not a good system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned the item the day after I purchased it, was definitely not worth the money
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you so much for taking the time to provide feedback. We’re sorry to hear that the product did not meet your overall needs. We work continuously to improve the quality of our products and services that drive customer satisfaction. If you need more assistance with your LG product, please send us a private message on Facebook or Twitter using @LGUSSupport and we'll be happy to help you out. ^James.
Go with something else
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture Quality is poor. And also a 1 star because Best Buy has horrible return policy.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Your store stinks.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first TV shipped has a cracked screen. No one has picked it up yet either. I really wished I hadn't bought another one. Your help phone wise was terrible. Plus charged for help.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are disappointed to see that you were not satisfied with your recent purchase and would like to learn more from you. However we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, and share your feedback with us. Thank you. ^Jennifer
LG TV 32 inch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didnt care for this TV cause i specifically said i did not want a 720p and it doesn't say it on the box. I only knew after reading the receipt. But yes the buttons on the remote are small and i felt confused on how to navigate.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you so much for taking the time to provide feedback. Your feedback helps us keep a fresh perspective regarding new ways to improve our services and future product developments. You can easily get in touch with us for your queries by sending us a private message on Facebook or Twitter using @LGUSSupport, or by calling our customer service line at (800) 243-0000, and we would be glad to help. ^James.