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Customer Ratings & Reviews

$208.50

Customer reviews

Rating 4.6 out of 5 stars with 527 reviews

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  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 527 reviews
  • Rated 5 out of 5 stars

    Good Purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv for the price! Hooked up to all our streaming apps easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart TV Purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall customer service recommending a new Smart TV. !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Twinmamabear

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the quality of this tv. Love lg products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We received great answers to our questions and our sales person made it easy to make our choice!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good product - but BB product protection is silly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set-up not as easy as Roku. BUT I purchased product protection and now Best Buy says they don't carry the remote - that I should buy it and they will reimburse me. They do carry it - it's on their website and in-stock.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, MarthaM. Thank you for sharing your experience with us. We understand your inquiry regarding the setup process and the remote for your LG 32" Class LR65 Series LED HD webOS TV. Your feedback is important, and we want to ensure you have all the necessary components for your television. We understand the situation and suggest checking the LG ThinQ app on your smartphone, which can be used as a temporary remote and setup assistant while you resolve the hardware replacement.
      https://www.bestbuy.com/product/lg-32-class-lr65-series-led-hd-webos-tv-2024/JJ8VPZHXTJ
      For further assistance and any specific concerns you may have, please contact us on [email protected], and our team will be more than happy to assist you. We appreciate your patience. —Renzo LG

  • Rated 5 out of 5 stars

    Best Buy for the buck!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little tv for when the grands visit! It has numerous APPs as well as local channels with having a small a subscription.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV at a good cost. We've used LG tv's for years without issues. They're not the best (the OS has some sketchy interfaces), but they do a solid job and have been dependable for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional fast and efficient. Our outlet does not work so we have to wait on the electrician to remedy that issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought this for my daughter

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, able to download all the streaming apps, picture seems a bit dark and adjusting the settings still doesnt get it quite right

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The universal remote doesnt work right..............

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best TV ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use the LG I’ve got a nut. I got another one and it’s simple. It’s not bad at all. It’s some it’s awesome. I say it’s a number 10 in my book.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Business owner

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the TV and will enjoy it. My only negative comment is that it is complicated to set up all of the channels and commands.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective Infrared + UNHELPFUL Customer Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do NOT purchase this TV. It’s a LEMON! Buy your product elsewhere! Even though we have done countless years of business and personal shopping at Best Buy they are refusing to help us with the TV that is not communicating correctly with the remote. We returned to the store and BEST BUY made us buy a new remote. We brought it home and it just PROVED that it is the tv INFRARED that is DEFECTIVE. The BB staff won’t help us take any steps to rectify this defective TV—that is NEW and we’ve never been able to watch. We are BB members and within the 60 days. But no one cares. Next time we buy from Amazon with better customer service!

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your feedback with us. We understand your experience with your LG TV (32LR655BPUA) model, not responding to the remote control and the communication issue you had with the retailer. We strive to provide reliable, high-quality products and exceptional services to ensure a smooth experience.

      Sometimes, a common reason the TV might not communicate with the remote is interference from other gadgets nearby. It might help to move any electronics that are close to the TV, as they could be messing with the signal. If you want more info, check out https://www.lg.com/us/support/help-library/lg-tv-how-to-troubleshoot-your-lg-magic-remote--1427121727809.

      If you need more help, feel free to drop us a private message on social media @LGUSSupport, and our team would be more than happy to look into possible solutions with you. ^Juvy LG

  • Rated 5 out of 5 stars

    Can't Beat the Price/Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my granddaughter and it's a TERRIFIC value for money!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Streaming is too slow to respond

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote control is slow to react when streaming tv Tv is ok

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 32" Smart TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We own 2 now. Great LG TV with the size we need at a great price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. I’ve had it for a couple of weeks but for this 71 year-old the font was too small so I’m getting a 43 inch instead.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    reat picture, value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything about it except that it does not carry Spectrum and its order of channels....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 32 INCH TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and great quality screen. Setup up menu could use improvement as it is somewhat difficult to find settings.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good solid 2nd TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing that would be better, if the resolution was 1080 instead of 720. No other knocks I have found.

    I would recommend this to a friend
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