Customer Ratings & Reviews
- Model:
- LW8023HR
- SKU:
- 6554577
to a friend
AC window unit
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The AC that I had was not working good. I went to Best Buy and I appreciate the AC and the AC works real good. Have any problems with it and hope to get more things out of there.
I would recommend this to a friendDon't Buy. Very Poor Performance
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a 121 sq ft room fully insulated and this unit failed to adequately cool or heat the room. I bought two of these units and both performed exactly the same, very poorly. I don't recommend buying this product.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Horace. Thank you for sharing your feedback regarding the LG Air Conditioner (LW8023HR) model. We understand your concern about investing in two units, only to find that they don’t perform as expected, especially for a 121 sq ft room. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations. If both units are underperforming, there could be a few things to check, such as: Make sure the filters are clean and there’s no obstruction around the vents. A miscalibrated thermostat might prevent the unit from reaching the desired temperature. Proper installation and air circulation around the unit are key to its performance. If the units are placed in an area that restricts airflow, it could reduce their effectiveness. You may visit this link for more information: https://www.lg.com/us/support/help-library/lg-air-conditioner-why-is-my-ac-not-cooling--1342109440312.
Please send us a private message on social media @LGUSSupport, and we’d be happy to guide you through some troubleshooting steps or assist with further investigation. We appreciate your patience and the opportunity to help resolve this. ^Juvy
Happy with my choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Priced right, quieter than expected. Cooling and heating comfort at a reasonable price.
I would recommend this to a friendNot working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.after 1 month , stop cooling return time ended so i have ti contact lg support no luck
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Ivan. Thank you for reaching out about the LG Air Conditioner (LW8023HR) model. We understand your concern about the unit stops cooling, especially after a short period of use. We strive to provide reliable, high-quality products and ensure a smooth experience. Since the unit has stopped cooling, you can try a troubleshooting step: check if the air filter is clean and not clogged. A dirty filter can affect the cooling performance. Also, ensure the unit is set to the correct mode and temperature settings. For more help, visit https://www.lg.com/us/support/help-library/lg-air-conditioner-why-is-my-ac-not-cooling--1342109440312. If these steps don’t resolve the issue, please send us a private message on social media @LGUSSupport. Our team will be able to provide further assistance and explore the best solutions to get your unit functioning properly again. ^Juvy
Great unit!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've been so happy with the 1st one I bought over 2 years ago, I just bought another one for another location. Best Buy had a real deal!
I would recommend this to a friend