Customer Ratings & Reviews

So far so good. I only use about three of the settings and it does a good job so far. This washer spins way faster than my old LG washer and really gets the water out of the clothes. No complaints so, thanks Best Buy.

I am a new home-owner and just bought this washer; i also just ordered the matching dryer. I love the LG brand and its been amazing

Product seems solid, though its AI modes are sort of annoying.

So far so good! Bought this several months ago, and still happy!

Great washer and dryer set I bought. Works good. Doesn’t use a lot of water and dryer is fast. Would recommend.

This is our second LG washer. We had one in our old house and had to have the same washer in our new house. This new LG front load washer does not smell. Just keep the door propped open. It may not smell even with closing the door. Have never tried it.

Easy to load and can accept large loads. This unit cleans your clothes very well, clothes are well spun "almost dry" allowing quicker drying time. Great Deliverery service haul away & setup.

The washer is great. We paid for installation and it was a disaster. The guy did not remive some bolts and he left it unbalanced. He also did not hook the hose and we got water everywhere

Very happy with our purchase. Love the smell of fresh clothes wading. First time owning a front loader and its so convenient and all the washing options are great. Also wifi compatible, not sure if we'll use it but nice feature if you leave and realize you forgot to start the washer.

Love my new LG energy efficient washer! It's a replacement for slightly older LG model. Definitely sticking with this brand and will purchase coordinating gas dryer in maybe a year or so.

My second LG wash machine, only reason I bought a new one is because I wanted stainless for my new laundry room. The other one worked perfectly great and it was 12 years old.

I love this machine. The stacked feature is perfect as space is limited in our apartment

It was an excellent service. High quality work. We really appreciate it. Thank you so much

I hated this washer at first because it is so slow. But when I realize it’s doing almost 3 loads for one load of my last washing machine I decided this is a great washing machine!!

I have been very happy with my washer I love all its features and have always trusted Best Buy to give excellent service.

I love this washer! It can wash a queen sized comforter easily. And it has some many different washing options to help extend the life cycle of your clothes. I would highly recommend this product!

It’s okay at best. It gets the job done but it fails miserably with the “benefits” of it being a newer machine with the app/software integrations. The app that lets you view/remote control current cycles isn’t integrated well. I frequently (2-3 times a month) have to deleted/re-add the device on the app otherwise it won’t get recognized. And the Wi-Fi disconnects VERY frequently to the point that the app it’s practically useless.

Great washer. Gets clothes clean. Fairly intuitive to use.

I purchased this washer for a home still under construction. I expect to use the washer as a stacked set to save space in my smaller home. I look forward to the steam and six motion technology. Josh helped me find my perfect choice from the vast selection. I will continue to shop at best buy for appliances based on this experience.

Have had a similar LG washer. This is a nice looking appliance that does what is supposed to do and saves water and energy. Paid a premium for the graphite steel but it looks greate. My only complaint is that goes out of balance too easily with clumsy loads like a comforter.