The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 3,009 reviews
Rated 5 out of 5 stars
Like the connection to the app.
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Posted . Owned for 10 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This washer is great, I love that it is connected to the LG app and to the dryer. There are a great variety of cycles that you can download.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far so good; we have only done a dozen or so loads. This machine is really fast, and our dryer can't keep up. The manual could be a little better in explaining all of the functions.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very user-friendly and nice looking! Gotta pay attention not to use too much detergent as well as to wipe off the water left on the front door after each wash.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ve only used this washer once, but it performed admirably and was relatively quiet and vibration free. It seemed to finish the wash pretty quickly as well. I haven’t explored the WiFi features yet.
This reviewer received promo considerations or sweepstakes entry for writing a review.
While the unit seems to be fine, only weeks later, I am disgusted by Customer Service. Not ONLY was I told to go to different stores during pickup- hours away, I wasn’t given information. The agent sent me ORIGINAL RECEIPT to the WRONG email address. Then said they can’t send me another receipt. Due to their ERROR! So, I’m absolutely appalled at the horrible CS I have received from day one. Now it’s weeks later and they still have horrible CS. Lied to about warranty, paid extra, can’t login to MY account I’ve had for a decade, their fault. I mean, the list goes on and on. If I were to actually win something, it would make this experience worth it. lol. Otherwise, I am EXTREMELY UNSATISFIED. I have sent formal complaints, but apparently they don’t do anything and aren’t even logged. So, yeah. There’s that.
Hi there, Katvl. Thank you for sharing your experience with us regarding your LG WM4000HWA washer. We understand your inquiry and that you've encountered some challenges with customer service, particularly concerning your purchase details and account. Your feedback is important, and we'd like to assist you further.
Since your feedback primarily concerns issues related to your purchase experience, including receipt and warranty information, and challenges with your Best Buy account, we recommend reaching out directly to Best Buy's customer service. They are best equipped to handle inquiries related to their store operations, purchase records, and account management. https://www.bestbuy.com/site/lg-4-5-cu-ft-high-efficiency-stackable-smart-front-load-washer-with-steam-and-built-in-intelligence-white/6419621.p?skuId=6419621 Please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions if you have any questions specifically about the functionality or features of your LG WM4000HWA washer. We appreciate your patience. —Renzo
Rated 4 out of 5 stars
washer
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
washes good lots of choices so far so good no leaks not loud
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great washer. Extremely quiet. Daughter even likes doing laundry with this washing machine, and if you knew my daughter you would understand what that means lol.