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Customer Ratings & Reviews

$848.11
Save $451.88
Comp. Value: $1,299.99

Customer reviews

Rating 4.7 out of 5 stars with 3009 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 3,009 reviews
  • Rated 5 out of 5 stars

    Like the connection to the app.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is great, I love that it is connected to the LG app and to the dryer. There are a great variety of cycles that you can download.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Took a while to get used to the long time it needs to wash compared to my older one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer- I would recommend!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! Love the size and being able to get notifications to my phone when cycles are finished!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and quiet washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good; we have only done a dozen or so loads. This machine is really fast, and our dryer can't keep up. The manual could be a little better in explaining all of the functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints. Always had good luck with LG washers and dryers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great product. Quit and cleans very well. You must get the pedestal with it. It will save your back from bending over to get the clothes out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really easy purchase made with Best Buy.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase was smooth & easy. Very happy with everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an issue with it at first. But Best Buy replaced it and loving the washer with all the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is a little small for my liking, but so far it's been great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great price. We’re very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user-friendly and nice looking! Gotta pay attention not to use too much detergent as well as to wipe off the water left on the front door after each wash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great so far

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer dryer set no issues so far easy to hook up by yourself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer amd dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Faster. Cheap Insurance. they exceeded my expectations. I love best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer w Wifi

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only used this washer once, but it performed admirably and was relatively quiet and vibration free. It seemed to finish the wash pretty quickly as well. I haven’t explored the WiFi features yet.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Customer Servoce

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the unit seems to be fine, only weeks later, I am disgusted by Customer Service. Not ONLY was I told to go to different stores during pickup- hours away, I wasn’t given information. The agent sent me ORIGINAL RECEIPT to the WRONG email address. Then said they can’t send me another receipt. Due to their ERROR! So, I’m absolutely appalled at the horrible CS I have received from day one. Now it’s weeks later and they still have horrible CS. Lied to about warranty, paid extra, can’t login to MY account I’ve had for a decade, their fault. I mean, the list goes on and on. If I were to actually win something, it would make this experience worth it. lol. Otherwise, I am EXTREMELY UNSATISFIED. I have sent formal complaints, but apparently they don’t do anything and aren’t even logged. So, yeah. There’s that.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, Katvl. Thank you for sharing your experience with us regarding your LG WM4000HWA washer. We understand your inquiry and that you've encountered some challenges with customer service, particularly concerning your purchase details and account. Your feedback is important, and we'd like to assist you further.

      Since your feedback primarily concerns issues related to your purchase experience, including receipt and warranty information, and challenges with your Best Buy account, we recommend reaching out directly to Best Buy's customer service. They are best equipped to handle inquiries related to their store operations, purchase records, and account management.
      https://www.bestbuy.com/site/lg-4-5-cu-ft-high-efficiency-stackable-smart-front-load-washer-with-steam-and-built-in-intelligence-white/6419621.p?skuId=6419621
      Please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions if you have any questions specifically about the functionality or features of your LG WM4000HWA washer. We appreciate your patience. —Renzo LG

  • Rated 4 out of 5 stars

    washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    washes good lots of choices so far so good no leaks not loud

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very effiecient washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer - I wish capacity was bigger but it does it job greatly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NEW UNIT IN 20 Y EARS

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FIRST TIME WITH A NEW UNIT IN 20 YEARS AND THIS HAS BELLS AND WHISLES

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Extremely quiet. Daughter even likes doing laundry with this washing machine, and if you knew my daughter you would understand what that means lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Codger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe a little noisier than I thought, but I would definitely buy it again.

    I would recommend this to a friend
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