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Customer reviews

Rating 4.7 out of 5 stars with 3009 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 134 Showing 2,661-2,680 of 3,009 reviews
  • Rated 5 out of 5 stars

    New

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great good quality easy to use and saves on water

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice washer/dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So nice and has sooooo many options. Fits a king size comforter easily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    CLEAN, fresh clothes, Quiet machine. Quality item! I LOVE it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good quality & warranty. My wife loves the dryer and washer combo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works great. Love all the settings you can choose from.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer with nice features. Connects to WiFi easily.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Communication is vital

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I canceled my order because the product was delayed in shipping. Problem was, nobody called to inform me of the delay and took the day off to take delivery and it never arrived. Not the best customer care.I went to Home Depot and got delivery within a day. Also, Home Depot is partnered with Affirm so purchasing power was of considerable difference.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Jaime. Thank you for sharing your experience with us. We understand how important timely delivery and clear communication are, especially when you've made arrangements to receive your new LG Washer (WM4000HBA) model. While shipping timelines can vary depending on the retailer and region, we always recommend checking your order status through the retailer’s tracking system or confirmation email. For future reference, you can explore product details and support for the WM4000HBA directly here: https://www.lg.com/us/washers-dryers/lg-wm4000hba-front-load-washer. If you’d like us to look into this further or assist with any future LG purchases, feel free to email us at [email protected]. We’re here to help. ^Juvy LG

  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Quiet day cleans clothes . Would buy again a

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Leaks within a year.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy. Gasket started leaking at about exactly the time the warranty expired. This machine did not even last two years. Go with GE or Samsung instead.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Steven. Thank you for sharing your experience with us. We understand that you’re experiencing issues with the gasket on your LG Washer (WM4000HBA) model. We strive to provide reliable, durable, high-quality products that exceed our customer's needs and expectations. To address this, we recommend checking the gasket for any visible signs of damage or debris that could be causing the leak. Ensuring that the gasket is clean and properly seated can sometimes resolve the issue. We’d like to assist you further with this matter. Please send us a private message on social media @LGUSSupport, and our team will be more than happy to explore possible solutions for you. We appreciate your patience. ^Juvy LG

  • Rated 4 out of 5 stars

    LG Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice. Way more features than anyone needs, but just try and find one that isn’t chock full of needless accoutrement

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY!! EVEN LESS IN BEST BUY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered Sep 25 and by Oct 11 It was already failing, now Best Buy tells me my return period is over, so I'm stuck with a non working, $1k brand new washing machine. Best Buy my behind, they have the shortest return period of all stores. WATCH OUT!!

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      We understand and empathize with your frustration regarding the issues you've encountered with your LG washing machine. It is disappointing to receive a product that does not meet your expectations, especially when it is a significant investment. Furthermore, we apologize for any inconvenience caused by the return period policy of the store. Your feedback and sentiments will take it into consideration to improve our products and services moving forward.

      If there is anything else we can do to assist you, please let us know by sending us a private message Facebook or Twitter through @LGUSSupport. ~Bridge LG

  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer- plenty of functions and QI app is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice, quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge capacity, washed a king size quilt. a lot of settings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent very quiet. Close are dry after spin cycle!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    l/g washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent, l/g/washer**********************************

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    does what it's suppose to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works and washes my clothes the way it's supposed to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fam of 5

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faniky of fun. Running it all the time. So far so good no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Uses less water and energy than our last washer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Revuew

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great love the product buy one if yin don't believe me

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A must have appliance at home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cost, energy and time efficient. It's worth the price.

    I would recommend this to a friend
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