Customer Ratings & Reviews

Works great nice and quite no complaints have only had less then a month

machine is quiet and very efficient love all the settings and clothes feel really great

Replacing a 15 year old LG trim with an upgrade with a 5cuft drum.

I’m a big LG fan. The new speed wash thing is awesome compared to the older model we had. Halves our time to clean clothes. And the added WiFi alerts me when the load is done which is nice cuz I would forget a lot. Definitely would purchase again.

It’s a nice washer, easy to use, does it’s job well. In addition to this, looks great. I’d like to thank Best Buy Macedonia crew, especially Marissa, for providing exceptional customer service, which was above a beyond my expectations.

The app option is AMAZING - I love how it shows the time left and when a load of laundry is done so the washer doesn’t sit closed and retain water. Highly recommend the gsbtp! They answer questions and appointments are easy to get. Tons of support !

The door does not close very smoothly, I'm nervous it could break. Otherwise functions very well.

I love my machine I purchased it for my wife but I did not like the people that suppose to hook it up they were not prepared and I really didn’t appreciate that

Great washer. Not most expensive but not cheapest! Has all the bells and whistles though. Love it and The LG app great too.

Good action, sturdy construction, modern look, good price. What else could one want?

The delivery crew did a good job. Sadly they didn’t remove the shipping bolts on the back of the washer. The first load bounced all over the place. Luckily our neighbor figured out what was wrong. Now all is well.

Service was great my only issue the machine only came with a basic manual they give you a web sight to go to and that wasn't much help. Looking to see what all the settings were. The best part we went to lowes and were told 3 weeks for same washer

So absolutely amazing; the crew did a great job installing and works magical

works great so far. seems quiet and doesn't shake so I'm happy so far

the washer is excellent and the installation went without a hitch

I love LG! So far of all my year I never had any trouble with LG washers or dryer. They last for years for me. I will continue to use LG because like there name says Life is Good. And when I use this washer Life is Good!!! And I mean that.

I purchased a washer/dryer set and could not be happier! They run great, are super easy to use, have many different options and features, and are surprisingly quiet. Great quality, especially for the reasonable price! I highly recommend!

Had flooding in basement after install of washing machine. David Wilson and Brian tech came and did re-install. Found other issues he fixed from the first install.

I am very happy with my purchase, it works excellent, spinning cycle works great which helps when using the dryer, less time in drying.

Needed a new washing since our old one died so bought this one and its so great. Washes the clothes very well and love the integration with the app. Very easy to use.