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Customer reviews

Rating 4.7 out of 5 stars with 3009 reviews

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    Rating 4.6 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 3,009 reviews
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love LG products. This washer has been no different. Lots of wash options, including steam & turbo wash. Turbo wash is great. Cuts was cycle in half. My wife does wish the glass on the door was clear. She likes to see the washer working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product LG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. I replaced my LG washer with this one and is working great with features that are handy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washer because it doesn't twist the clothes up like top loaders without an agitator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT VALUE FOR PRICE!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine provides so many options and that actually saves me time in my busy day. It is quieter than I expected and it does a great job on any load size or type of load.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Finaly purchased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally made the purchse for this washer from the Hawthorne Bestbuy location,months before this said purches. I arrived at Hawthorne CA branch to pickup my new washer only to find out it had been sold. I then asked the sales perspn if I could speek to a maneger about this sittuation. After about 10 minutes later managment arrived to tell me, I was emailed about the washer showing up and ready for pickup. No such email made my in box. I was there for pickup a day after the 5 day hold policy,and to repeat the washer was sold to another party. At this time,he apologized,Then asked if I wanted to order another washer,no other suggestions were made. I waited about eight weeks and and a couple of payments for that. I then asked to close my Best buy account,he then said he could not help with that and would have to call a Texas branch before 4pm central time. I did so,and am still recieving account sales emails. Please close my account as I did by phone. The latest group of sales people @ the Torrance CA Best buy branch are very helpful, thanks to them. Regards Tib Jimenez

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Tib. Thank you for sharing your experience with the LG Washer (WM4000HWA) model. We understand your concern about the pickup of the unit and dealing with the issues regarding your Best Buy account. We aim to give you excellent service and make sure everything goes smoothly. It’s great to hear that the team at the Torrance CA Best Buy branch has been helpful. For Best Buy account management issues and closing your account, it would be best to continue working directly with Best Buy’s customer service at 888-237-8289. If you need any further assistance related to your LG products or have other questions, please don’t hesitate to reach out to us. You can send us a private message on social media @LGUSSupport, and our team will be glad to assist you with any LG-related concerns.

      Thank you for your feedback and for choosing LG. ^Juvy LG

  • Rated 4 out of 5 stars

    Great Appliance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with our LG machine. Highly recoment getting the pair. We use th ThinQ app for all of our LG products and works geat. Also can be added to Alexa! Only downside, this bad boy is extremely heavy. Recomend the free installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect washer to match the dryer set of this combination. Holds one load of 3 people’s laundry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works super well! I have no compliants tbh. It was a great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and does a good job with cleaning. I like the 15 minute quick wash feature which allows for items that aren't very dirty. The machine does an excellent job of getting a lot of moisture out and has multiple spin settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Complaints

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this washer and I love it. The guys who delivered were nice and very considerate. No complaints here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer/dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer/dryer. A lot of space for large loads. Very quiet too

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washes well.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clothes are clean. It takes a long time to finish. Clothes stick in drum rather than drop down to bottom when finished. I may not see items remaining inside when I move clothes to the dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I’ve only had it a month, I must say this washer is like a miracle. It gets everything super clean — cleaner than any commercial or consumer machine I’ve ever used — in 29 minutes. Great design with attractive colors and layout.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer easy to use less water. Washer good price for what you get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this steam washer! Shortly after getting it, my sister had a cat pee on some of her clothes. Ran it through my washer with the steam cycle and completely odor free!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is amazing! It cleans everything so well! Plus, it is so quiet!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer, no upright agitator to rip up the more delicate items, a great spin speed to get the towels and blankets drier, intelligent programming interface, all in all a great purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Well worth looking at...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Appears to wash nicely and is efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! It’s quiet and things I’ve washed are cleaner and the fabric is less stressed. I had to use an old upright agitator machine for a variety of reasons. Many settings to choose from.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent unit, I’ve had it for a year now and no complaints.

    I would recommend this to a friend
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