Customer Ratings & Reviews

The 5 stars is for Best Buy. We bought this dryer a year ago, it died. After a terrible experience with LG customer service we gave up. Best Buy picked up with the most awesome best buy warranty and replaced the dryer. Think long and hard before entering into a relationship with LG. It was frustrating and disapointing, terrible customer servive, the worst I have ever experienced.

Love love love my LG washer it is just the perfect size. Very easy to operate. Quite not too big not too small. Will be getting a LG dryer in the near future to match love this washer. I highly recommend.

One of the best washers we've ever used! It's been one month so far, no issues at all! It's sleek, powerful, and incredibly efficient. Its advanced features make washing effortless and surprisingly quiet. We hope to buy the dryer soon to complete a matching set!

These have been great. They are easy to use and plenty big for a family of 4. My only conplaint is that I can feel the washer vibraton in the bedroom next to it when it is spinning at high speed.

I have had both the washer and matching dryer for two months now and I love it. My favorite features so far are the light that turns on in the dryer once the door is opened ( which works well for me as the washer and dryer are housed in my garage), minimal noise when the machines are running, and the exterior design. I also would like to give MUCH thanks to the men who delivered the set. They were very professional and got the job done quickly.

I love this washer! It's quieter than my old LG washer and cleans better. I also love the height -- I was able to switch from my old top-loader to this because I didn't have to bend over so far like the other front-loaders. Great product!

I needed to replace my old LG washer because it started leaking. So instead of paying for an out of warranty repair it worked out shopping the "Open Box" deals and saved almost $500 on this Brand new unit with a dent on the side. Got the machine home and installed in no time! Ran a test load and could hear the drum hitting the side with the dent throughout the house. 2 screws to take the top of, a large screwdriver and mallet to push out the dent - I now have a quiet new non-leaking washing machine with more features than my old washer for less than I paid for the old one. Oh, and the clothes were nice & clean too!

Love this washer. Large capacity, washes well. Nice sleek look.

Quiet! Very easy to use! Many options that I haven’t utilized yet but love I can use my smartphone to help navigate!

The washer is fantastic! It automatically adjusts time depending on the load. I love it!

Extremely quiet and does a great job cleaning using minimal water. Very efficient washer with multiple cycles and steam.

Fantastic washer and dry combo. Several wash cycles to choose from for all your needs and the dryer has a steam dry function great for refreshing a shirt with wrinkles for those like me who forget to put stuff away!

I bought this washing machine based on Consumer Reports and other reviews. Apparently its one of the best models out there. So far I like it and it works well. The app works really well and provides a lot of information and helps monitor for problems or maintenence. The only issue that I've noticed is that you have to be careful washing bedding and towels. If you wash too much and overload the machine it won't finish the spin cycle. My previous front loader didnt have that issue. Overall thats a minor thing, and easy to avoid.

Expensive but it works great. Quiet, easy to use. You have enough functionality to wash exactly the way you want too. Would recommend and would buy again

Nice Nice and very well maintenance and easy for daily use

Really good laundry it makes clothes really clean and smooth/soft love it

Cleans very well. Pretty quiet. Not sure if I like the tinted door where you can’t see the cycle activity. Overall satisfied if it lasts.

This was a great choice. It washes fast. It's efficient. It's quiet. It's easy to use and has many options.

This is our second LG washer/dryer set and so far so good. We have enjoyed the LG pair and the Thinq app that goes with it. Setting up on the app is easy and it's actually pretty nice to have an alert when your laundry is done. We thought we wouldn't use that much, but we actually really enjoy it, especially since our washer and dryer are in the basement and the signal can't be heard when it's done. Overall I'm happy with our choice and would continue to buy an LG washer and dryer and would recommend it to anyone looking for a smart washer.

I like the different programs, the efficiency( good water and time duration of them) the quietness! Easy to clean. Good capacity fits a kingsize duvet.