Customer Ratings & Reviews

I needed a new washer for my home and purchased this washer and it works great and efficient. And has tons of space for plenty of laundry.

Washer does a great job. Quality build. Quiet operation. Much more quiet than our Maytag front loader that died after 4.5 years. First LG brand appliance. We like it!

Love this washer, washing clothes is quick and extremely easy to use. When linked to the LG app it makes for a better experience. Notifications are sent to my phone.

I changed from top loader to front loader, that’s a huge shift for me. This one has lots of room so reduced my no.of cycles. AI sensing technology decides how much time required for each load. Impressed with this piece of machine… Happy with my purchase and will choose LG for other home goods in future!!!

Works good and quiet. Was able to pick up same day at warehouse.

So easy to use and lots of options for washing cycles. Plenty of room for my items and the clothes turn out great.

Very nice and no make any noise its very fast and efficient

This washer does an excellent job cleaning clothes. It's also a great value being a slightly older model. I actually prefer the controls of this model compared to the newer ones that have the screen in the dial.

So far works good , surprisingly very quiet, we like it !

Bought this washer/dryer set to save space in our laundry room and so far it's been amazing! It works great, does an efficient wash, and a great space and energy saver. 10/10 recommend

Works as expected. I had it over 2 months and no issues so far. Hoping it last as long as my previous washer.

Read the reviews were good on LG washing machines and they are very reliable. This model had the steam functions that I wanted and it was a great deal. It keeps my clothes very clean. Theres an area to put an allotted amount of detergent for prewash, main wash, fabric softener, and bleach and it really helps keep the mess down since I don’t have to pour my detergent in the lids they came with. To keep the water from pooling up and causing a stink, I just keep the washer door open and it airs right out. It plays a really nice sound when the wash is done too.

Love the size, I can do a large load of jeans without stuffing them inside the washer. Quick & quiet compared to my old HE washer. Great wash cycles.

Great washer, we use it more than once a day and its predecessor lasted 10 years. Probably would have gone for longer if we had repaired it. General consensus seems to be this is the sweet spot in the LG range where more expense just buys you more electronics to go wrong.

This LG model is very quiet and efficient. The cycles are much shorter as well so our washing time goes much faster.

Easy install and is working well so far. No issues after a few days of use. Hopefully it will last a long time. Only problem was that it took over a month to have the item delivered. Wish it was readily available.

I have owned many different washers in my life. I have never had one that I had any complaints about. This, washer, however, is the absolute worst. Starting from the first day, the chemical odor was horrible. According to LG, it will go away. I got that reply after 2 weeks of constant messages and texts. I wonder if they have a quota of replies before they can just ignore an inquiry. More important, the machine does not clean well. We are an active family and wash multiple loads a day. About half the time the washer decides to run a fast load and the other half a very long load. The website says it can be due to the size and type of load. Our experience is that the sensors don't work at all. It is frustrating to dry laundry loads and have them reek when they are done. Additionally, the choices of load, speed, temperature etc are useless. You have to start the load, then stop it, in order to make changes with any of these things from the apparent presets. We end up doing a normal load each time and going through three steps to get close to the type of washing we desire. Lastly, the information provided on the machine is minimal to none. Perhaps there are other ways to go around the presets but we could not get any information online. No complete manual available. I wish I had purchased the Samsung model that we just replaced!

Note: I would give this 4 1/2 stars because of the noise issue (see below for details) I've switched from a top-loading to a front-loading washer and I'm very satisfied. The washing times are much lower, the clothes come out cleaner, and the water usage is less. We used to have a problem with soap staying on dark knitted clothes, requiring an extra rinse and that is no longer a problem. The washer was very easy to figure out, even the WiFi setup. I had thought WiFi would be a wasted feature but it turns out that I like it since you can check how much time is left on a load and it notifies when the load is done. There are plenty of options for different types of loads and for customizations. My only criticism is that the washer makes a low frequency humming sound that is not pleasant during some of the cycle. It's not very loud, though, so if your laundry room is away from the living area of your house, you probably won't hear it. Shutting the door helps too.

It’s a very quiet machine, and works really good. I would recommend it.

Our previous washing machine stop working after one year! My wife purchased it from a small appliance limited warranty expired! We drove to best buy after reviewing the "Consumer's Report" magazine and purchased the GREAT and EASY to operate LG. Great service.....................