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Customer Ratings & Reviews

$899.99
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Comp. Value: $1,199.99

Customer reviews

Rating 4.7 out of 5 stars with 3009 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 3,009 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great appliance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice and easy to use. Love all the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Washer, SideKick Washerand Dryer Set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a lot of research, we selected the LG Washer, Dryer, SideKick Washer and pedestal based on discussions with LG Tech Support and the Sales Associate at Best Buy. We also had the items delivered and installed through Best Buy and the installers were very professional and did a great job. We are very happy with our purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Add a title

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great nice clean clothes. Plenty ot cycles to choose from without having a stupid crazy amount. I just waited for it to go on sale to get the value. Ask.me about value 5 years from now.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    LG Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good. Nice and quiet. Had it for 2 weeks so don’t know how reliable it will be over 5-10 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer and dryer set. HIghly recommend product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very efficient washer. Save on water and soap!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy to use and love the connection to the the app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Thinq Front Loading smart washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our LG thinq front loading smart washer. Connect to wifi and thinq app and operate remotely. Get notifications when completed washing and other notifications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MR

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, Best Buy always give me.the best deal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Washer. Does a great job. No issues so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my LG!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After much research I purchased the LG appliance and it has been great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Washing Machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    15 yr old Samsung blew a drum shock which tore up the front door gasket. The cost of parts was more than half the cost of a new washer. Resaerched that this LG was highly rated and on sale so we purchased it. No problems so far except the door doesn't close as smoothly as the Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this. I purchased the set. I was initially not sure how the sounds should be when running, but the technician came out and reassured me that it was fine. Seems like the front door is a little loose closing. I will make a trip to Best Buy to make sure it is supposed to close that way. Really like it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% worth the upgrade!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to our old washer and dryers, these really blow them out of the water! (Pun included) I am happy with these devices and would recommend it especially as the app is so intuitive and helpful! 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabulous product, it washes and cleans like no other I've owned. I don't have a smell and I try it after each use and leave the door open for about 30 mins or so. I would highly recommend this product. Also, the set looks menancing with the tinted doors. Awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG and Best Buy service the Best!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and Excellent washer and dryer! Will recommend and buy again! Installation from Best Buy excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery crew was awesome and the product delivered as advertised! A plus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working Well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One month into using tis new washer and it is working great. The mobile application is easy enough to use and keeps you updated on use and reminders to run the tub cleanse. the downloadable cycle is a neat option also.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product was looking for a washer and dryer with steam option. it makes very less sound when it runs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the machine vey big inside and it’s more updated

    I would recommend this to a friend
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