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Customer Ratings & Reviews

Your price for this item is $929.99
The comparable value price is $1,449.99

Customer reviews

Rating 4.7 out of 5 stars with 526 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360's cleaning performance, ease of use, quiet operation, and large capacity. Many appreciate its sleek design and the numerous features it offers. However, some customers have expressed concerns regarding the readability of the display, the installation process, and the control panel's user-friendliness. A few also mentioned challenges with the start button.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 526 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Excellent, but I got it on sale

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this washer as a simple but capable beast. The tub is large, the controls are intuitive, and the look is modern. Theres not much to say, I put my clothes ad detergent in, and they come out clean. However, I am biased because I got this unit for $600 on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Great quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the washer and dryer is the ultimate best!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven not used all of the wash cycles yet, but do love the way the washer performs and it holds alot more than I anticipated!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Two’s a Charm!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it came time to replace my “beauty” after 15 years, there was no question that we’d purchase another LG washer again. From the time the washer stopped working, to the time we got back home after buying a second at Best Buy, it was 49minutes!! I love this appliance, especially its sleeker look and ease of operation. Fingers crossed that this one lasts another 15 years, although it’s really not luck, it’s LG beautiful technology and workmanship.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Does what it claims

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new LG washing machine does a great job cleaning my clothes. It is quieter than other washing machines I have had. I am pleased with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    washer dryer stack

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works like you expect it to. reliable and easy. clean design

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Love my LG Washer Dryer set

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG 100 times better than the Samsung washer dryer set we purchased in 2020! Easy to use, cloths are cleaner and no mechanical issues with this set like the Samsung….

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey there. Thank you for reaching out and sharing your feedback for your LG Washer. Your feedback is very valuable and it helps us keep a fresh perspective on continuous improvement and innovation of our products. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.`Jai. LG

  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Great price good performance

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great machine and it washes very well. We are really happy to purchased this washing machine. I strongly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Good washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice dial and touch interface. Really good at cleaning. Quiet operation. Plenty of drum capacity. Turbowash is useful. App integration is useful for tracking cycle, maintenance and power usage.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We're loving the amazing review for your 4.5 cu. ft. Capacity Smart Front Load Washer with TurboWash® 360° and AI DD® Built-In Intelligence! Enjoy some of the latest washer consumer technology available to make your washing experience that much easier! Please don't forget to perform the tub clean cycle as often as your owner's manual recommends! Happy washing! ^Chris LG

  • Cons mentioned:
    Control panel

    Rated 3 out of 5 stars

    not like they used to build

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not get things very clean. Uses minimum water. Very confusing dial to get what you want. Instruction manual is worthless. Too much technology. Had to call for help a couplel months after buying. The electronics froze up. Told me to unplug the washer and it would reset and then it worked. How inconvenient to have to reach over the top of washer sitting on a pedastal base.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    a great option

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent finish, practical, silent, totally satisfied. I recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    New Fancy LG Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if it is just wishful thinking, but this washer seems to be so much faster than my previous LG. Clothes come out super clean and washer has plenty of settings for different loads. I had no idea I'd love the ThinQ remote monitoring app as much as I do. No more trips to the garage just to find the cycle is still running.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Lives up to its CR review. Terrible delivery.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: One of highest rated on Consumer Reports. Gets clothes clean. Very easy to use. WiFi connection is helpful in notifying when cycles are done so you can remove before they wrinkle. Cons: None thus far. CAUTION: Do not use JB Hunt for delivery and installation. Not knowledgeable, switched cold/hot water connections, did not level machines, and rude/offensive. I have contacted Best Buy 4x now after submitting their survey. No response.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey there. Thank you for reaching out and sharing your feedback for your LG Washer. Your feedback is very valuable and it helps us keep a fresh perspective on continuous improvement and innovation of our products. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.`Jai. LG

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Very modern and versatile

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than my old washer at properly washing clothes. Washes are very customizable, with more options available via download from the mobile app. The fact that you can remote control it from the app is pretty cool too. Very modern look. I read through the manual and it was pretty clear about everything you need to consider to use this appliance.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! The best washer I have owned, very efficient and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    First Washer Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first washer I have ever meeded to purchase and thankfully it has been a great one. I have had it now for roughly 3 weeks now. I was surprised with how quiet it is when running and even more surprised with how smooth it is when spinning. So far i have no complaints with it and only struggling to add to Wifi. I will recommend that you wipe the door seal and door glass down after every wash to help prevent mold or smells. Plus make sure to leave cracked open too just for extra drying time. Hope this helps anyone else thinking of buying this washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great washer! We really like all the features it has.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Large enough for a king-size comforter!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Larger capacity than I thought! Washed a king-size comforter with no issues. Short wash time, and came out almost dry with the spin cycle. I previously had an LG washer and this is even better!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    LG ALWAYS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST EVER SO FAR QUIET EASY TO USE FUNCTIONS SLEEK NOT BULKY

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    RWE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Delivery and installation was easy and convenient. Still a bit in the learning stage as this new washer has lots of new features compared to our old Maytag that was over 20 years old. It’s super quiet too.

    I would recommend this to a friend
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