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Customer Ratings & Reviews

Your price for this item is $599.99

Customer reviews

Rating 4.7 out of 5 stars with 392 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the picture quality, praising its greatness. They also appreciate the easy setup process and the affordability of the TV. The smart features, including streaming services, are also well-received. However, some customers have expressed concerns about the remote control's layout and the quality of the speakers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 392 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I am very happy with this tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this tv, This is my first flat screen so I was very careful about my purchase. I went on line and comparison shopped for size, price, pixels, add on's and how practical it was for me. im a hold out, still watching the same tv I was watching bozo the clown on. very pleased with this tv it dose all and more, happy to be in the future now

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality, Smart features
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Easy to set up and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great buy. Best Buy price matched to two different vendors, giving me the lowest price. The picture is terrific, the ease of setup and connecting to the internet was great. The smart features were easy to understand and use. We were connected to Netflix within minutes. The remote could be better arranged. The smart button is directly above the dial with up/down and right/left buttons. It is very east to hit the smart button by mistake, which puts you back to the "smart" screen. The speakers are not so hot and we found we couldn't connect our stereo system due to it not being digital. So it's either listen to TV sound, buy an analog to digital converter, or a new digital receiver. You have to upgrade eventually.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Smart tv

    Rated 5 out of 5 stars

    Life's Good ...so's the TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was time to upgrade our eleven-year old 32" Std-Def television and I wanted to take full advantage of our Dish Network HD capabilities. This is our main "family viewing" TV so it gets a lot of use. There's a lot of info here …some for the "geeks" and some to give a "heads-up" as to how this TV will interface with your existing audio, video and game equipment …or not …and some general considerations when looking at any flat screen TV. I had one limiting parameter to meet: any new television had to fit our existing TV cabinet. The largest screen I could fit was 42 inches. Because of this restriction I was thankfully limited to a relative handful of makes and models. I have good experiences with both LG and Samsung so I looked at those manufacturers first. I did a lot of research in making my decision, read a lot of reviews …both professional and customer …and quickly weeded out the lesser models. The choice came down to a 42"LG or Samsung …no surprise there. In a nutshell: the 42" Samsung has the "best" picture. The 42" LG has the "best" viewing angles. I use "best" in quotes because everyone is different with regard to their visual perceptions. By the book …the technical aspects …the performance numbers and professional reviews …the Samsung has the better picture. It has a truer, darker black level than the LG and this gives a greater range of contrast and a richer picture. The cost? The Samsung has a *very* narrow viewing angle. As long as you're sitting straight on, things look great. However, move off center very much and picture quality degrades quickly; I got to see this with the in-store display. The LG, on the other hand, does not have the deep black level capability and so its contrast is not as great as the Samsung. Outside of the contrast differences the two 42 inch TV's are neck and neck picture-wise. Where the LG shines is in how wide its viewing area is. With the LG you can be sitting at a significant angle from front and center and still enjoy a high quality picture. Again, I saw this with the in-store display. With the LG, it's almost akin to watching a CRT (tube) type screen. In short the LG, with its wide viewing angles, makes a much better family room TV than the Samsung. Viewing angle was the primary reason I chose the LG over the Samsung. Don't get hung up on the the black level and contrast differences. Unless you have side by side comparison of the two TV's being fed video test signals or scene-specific movies showing the differences of the two sets, you're going to be very happy with the LG. I am. The picture quality of the LG is super and I'm amazed at how far off-center one can sit and still enjoy a great picture. IMHO viewing angle can be just as important, if not more so, as "best picture" status. All flat screens will have a degradation in viewing quality, LCD's and LED's in particular, when viewing at other than straight on. Consideration of how you're going to be viewing your flat screen is an important assessment in choosing a make or model. Something else to look at when considering these televisions are inputs: what kind and how many. HDMI is the standard Hi-Def interface these days. It's often used to connect your Satellite/Cable box and DVD player; it can also be used for the latest game systems. Make sure you assess what you have and what you need for Hi-Def connections. The LG has FOUR HDMI sockets. The other Hi-Def connection is via component video which uses the three-cable connection, one each for the primary colors (Red, Green, Blue). Analog audio input is handled via a standard stereo cable. The LG has *ONE* component video/stereo audio connection. This was the secondary reason I chose the LG; the number of Hi-Def inputs meant I had enough for my needs plus a few spare. Equally important is addressing older equipment. We have an older Sony Wii (standard def) and it uses a composite video connection (a single cable with a yellow RCA plug). You might have a VCR or other video equipment using a composite video connection. You might also have older equipment using an S-video connection. With respect to std-def video connections, the LG is *very limited*. The component video connection will work with *either* composite or component video connections but not both; it's one or the other. There are NO S-video connections. Also realize std-def signals look absoutely awful on flat screen TV's of any ilk (LCD, LED, Plasma) especially larger screens. Ergo the manufacturers decision not to provide many, if any, std-def video inputs. The LG has ONE *optical* digital audio output; there is *no* analog (stereo) output. The optical output can be used to send digital audio to a stand-alone receiver/amp with a surround sound decoder or to a separate "sound bar" speaker system equipped for optical input (The LG sound bar speaker system uses an optical connection). This optical connection is the *only way* to get "off-air", "off-internet" or "streaming" surround sound encoded audio from the TV. If you only have coax digital audio connections on your receiver/amp then you will need a converter (optical to coax) to make the connection. Likewise, if all you have are analog stereo inputs then you will also need a converter (optical to analog stereo). Miscelleaneous inputs: there are THREE USB ports to connect external hard drives, thumb drives and card readers. Headset: one incredibly inconvenient mini-jack located in the middle *back* of the set. In a pinch, this could be used to supply a stereo analog signal to a stand alone stereo receiver using appropriate cables. Obviously this is not a "line level" signal so any adjustment to TV volume will effect the audio level of the headset output. To get the most utility from this LG "smart TV" you should have it connected to the internet. Our wireless router sits atop our TV cabinet and so running the cable was easy. You can by a wireless LAN module if your set is not located near your router (and it has wireless capabilities). Once you have internet connection you enable the ability to stream video from any number of subscription services included with the TV's software, watch YouTube and access the internet. You have the ability to easily update the installed software (which you should do). This model does not have Blue Tooth capability so …using a Blue-Tooth keyboard for surfing the web is a no-go. An optional, extra cost "Magic Remote" is available from LG that supposedly makes surfing the web easier and has other programming functions for the TV not available on the standard remote. After living with this TV for the past month or so the only downside I can report has to do with the sound from the bult-in speakers; it's awful. I have yet to find the magic "tweak" to get the audio on this set to anything approaching listenable. I'm not expecting it to sound like my full-on surround system but certainly better than the tinny, transister radio sound it has. For news or talk it's passable but for handling the wide dynamic ranges of DVD movie sound tracks …forget it. I regard myself as fairly tech savvy and knowledgeable; I've tried every sound option/combination available to make this set listenable but to no avail so far. I may just break down and buy a sound bar. In it's defense, the audio quality (or lack thereof) is no worse than most flat screen TVs. Given the tight quarters of most LCD/LED TVs there's little room to install speakers of any significant size nor does the small casing create much of an enclosure for the speakers. Overall I've been very happy with the 42" LG. The picture is great and the online features are plentiful. The size is large enough for our family room needs while fitting nicely into the existing cabinet. Setup of the set and the "remote familiarization" process went off without a hitch. Due to it's very wide (for a flat screen LED TV) viewing angle, the LG is an excellent TV to use in a room with a wide-spread seating arrangement; this is it's strongest asset. Also a big plus, for its size, the LG has a wealth of Hi-Def connections and USB inputs. It's drawbacks? Limited standard def connections (just the one composite video) and lack of analog (stereo) outputs. The digital audio output is via optical; no coax connection. I don't consider the audio quality of the set to be a drawback; it is the nature of all but maybe the largest screens to have less than stellar audio; the LG is no better or worse than other comparably sized flat screens …and you may not think it sounds all that bad anyway. I highly recommend you consider the LG 42LN5700 Smart TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I love this TV and am very happy with this purchase. I indicated I didn't like the remote because it can be very easy to accidentally press a button you didn't intend to. For instance, the navigation buttons on the remote are next to the App buttons, numerous times I have hit the apps button accidentally. Otherwise, sound and picture are great on this TV. I hd a 40" Samsung 1080p LCD TV before this that I was very happy with and this blew it away.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality, Smart tv

    Rated 5 out of 5 stars

    Sweet TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased at BestBuy.com, this process was easy and arrived on time. However, the first TV had a cracked screen right out of the box. Called Best Buy customer service and they made it easy. They scheduled a pick up from my house and sent a replacement which arrived only 2 days after damaged TV went out. Anyway, on to the TV. Picture is very clear and no blurring watching March Madness. Picture is better than my Sanyo LCD (which was pretty good). Easy to set up. You have to assemble the stand, then attach the stand to the TV, then just plug it in. The stand is plastic, but was sturdier than I expected after reading the reviews. I'm not worried about it falling over. We placed this TV in an entertainment center in a 18'X18' living room. The 42" is a little small for that size room but was the absolute largest we could fit. I initially had the TV in the very front of the enclosed entertainment center. However, the sound was not sufficient. After playing around with it a little I found that pushing the TV in a couple inches allowed the sound to fill the room and made a big difference. Hope that tip helps. Smart TV pretty cool too. Just put your wifi password in and your ready to go. Even synchs with my iphone which makes searching more efficient. Overall, very positive experience.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Replaced my old LG with a new one...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my older smart tv with a newer, wireless one of the same size. I have not been disappointed. The setup was so easy and the wireless works great. An added bonus is that it sees my Samsung Sound bar across the HDMI cable and set itself up to send the tv sound thru the bar. As my daughter says - this tv is smarter than I am. I did not even know that it could do that. The actual tv is smaller even though the screen size is the same. This is good because it fits a bit better on my stand. My family is very impressed with the picture quality and the ease of use. Price was great too! This is one very happy customer. Also, the original unit arrived with a broken screen - Best Buy was great about scheduling a pickup/replacement to fit my schedule - a win-win all around :-)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality, Smart tv

    Rated 5 out of 5 stars

    Great picture quality at a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this LG HDTV to replace a Vizio model. The picture quality of the LG is superb, and it's much easier to setup than my previous HDTV. It's got ISF picture modes that give you a lot of control over the picture quality without having to buy or use separate software to fine-tune the picture. The LG's HDMI interfaces are considerably better-implemented than were Vizio's, and LG is keeping the set's firmware updated (I've already received a couple of firmware updates in the short time I've had the HDTV.) A variety of apps, including Netflix, Hulu Plus, YouTube, Vudu, Amazon, Redbox Instant, Skype, Pandora, Facebook and Twitter are available at a push of a button on the remote.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Wanted a Smart TV for the kids. Great Product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to replace a bedroom TV with a larger screen TV and also have ability to connect to Internet especially for YouTube for kids. 3 year old loves tractor videos on YouTube. This TV serves the purpose very well. It is easy to set up and use. I had hoped the magic remote was included but apparently not on my model. I will eventually get one. Some places online have the item backordered.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Smart tv

    Rated 5 out of 5 stars

    Great TV, Stunning Image!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV replaced my older LG which went bad after about a year. That one had lots of connections including separate composite and component video. The LG 42LN5700 has amazing picture quality and intuitive settings menu along with all the internet streaming capabilities. But it does lack a vast array of inputs. It has 3-HDMI inputs (on the side only), but if you have a amp/decent receive then most go unused anyway. The Component Video and Composite video use the same plug, though. Currently we still have a DVD player with component video and a hunting game that uses composite. Therefore we have to physically unplug one to use the other. This could, of course, be mitigated if you have a DVD or Blu-ray with HDMI or a amp/receiver that can put the component and/or composite video out the HDMI to the TV(ours does not). If you're serious about sound you'll probably have a amp/receiver anyway because we all know that these TV's all lack sound quality to match the imagery. The bezel on this TV is also much smaller than the one it replaced. That is a bonus but makes me wonder if a 47 would fit in the space. The LG also has an app that you can install on your smart phone to control the TV. I've tried it and it's pretty slick,but since I have the receiver (which also has an app) it's kind of useless. You need internet connectivity to run it, but since the TV has both wireless and a Ethernet jack that should be pretty easy. Also, the TV is DLNA certified, so if you have DLNA devices on your network you can stream movies and videos. I've not done this but I've read that it works. I've got a full computer connected to the amp/receive to do that (and the receive does it as well...so many options). I guess the only other gripe is that the glossy black finish is a dust magnet, but find a LCD tv without a glossy black bezel and stand. Overall the TV fits the bill more than adequately and had a pretty good price (although I got it for free since I had a warranty).

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Smart features

    Rated 5 out of 5 stars

    Great for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have three Samsung tv's, one Vizio, and this is my first LG. I do a lot of research on TV's and decided to buy this LG model and I must say I have been impressed. As far as picture goes it's about what I expected which is pretty good, however, I was definitely impressed by how easy the smart features and menu options were to navigate through. Most higher end Samsung models have very good picture quality but all the smart features can get confusing for the non everyday user. LG makes it very easy for anyone to pick up and enjoy the smart features like Netflix, Pandora, etc. As far as the sound goes relatively speaking it isn't bad but it is a flat screen so obviously the speakers aren't the greatest. This is a great master bedroom TV or family room TV, if your looking for a big entertainment TV this probably won't be the one but having said that I don't think you can get a much better TV for this price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Smart tv

    Rated 4 out of 5 stars

    Very Good Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this TV when my old 42" from LG finally bit the dust. The LG 42LN5700 LED HDTV is our first smart TV, although we didn't buy it for that (we use Apple TV); but we spent the extra money because reviews stated the lighting in the smart TVs is a newer technology than in non-smart TVs and it was the light that went bad in our old TV, so that's what swayed us. Found this TV was easy to set up and we see a noticeably better picture quality than our previous LG HDTV. The smart TV features are nice, giving us access to some features we can't get through Apple TV (eg, Pandora), although I've had difficulty setting up Amazon video-on-demand: it kept asking for an upgrade, so I made the sure both the system software and the Amazon app are current, but I'm still getting the same message. So I gave up and went back to using Netflix. Not sure if that problem was on the Amazon side or the LG side, since I have Netflix I didn't have enough of an incentive to find out. But other than that, we've been delighted with this TV and would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a elder senior and very hard to please, I cannot find one thing to complain about this TV. The picture is very clear and the sound is excellent. I was so happy with this set I put it in our spare room so our grandchildren can use for overnight stays and bought another LG 65 inch for our family room.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Good mid-range television at 42"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What we like: excellent picture quality/resolution, easy to use. What we don't like: - still some bugs in the Internet feature's movie playing ability (we saw some Star Trek fan fiction movie blips, such as video stopping without warning while the audio continues. - if you have old, composite A/V gear, this is not a friendly TV. We were forced to buy a replacement for our old DVD player and found it difficult to connect our WII. We also ended up acquiring a sound bar because we could not connect our elderly stereo and we were not entirely happy with the speakers installed in the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good brand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv picture and price was great I will recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Smart features

    Rated 5 out of 5 stars

    Great TV experience for everyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG television set is excellent with very nice features and I am completely satisfied with it's operation.It connects easily to the internet and is user friendly.It's purchase price is good too and I will honestly recommend it to any one.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My Favorite,Low Profile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was working with limited space on this one,looking for TV to fit in 40" space, due to the low profile and sleekness of the frame on this LG I was actually able to go up to a 42 in. This is my first LG product and I am very happy with it, I really like the smart layout it has, TV set just seems so much more modern than my others...

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good Picture Quality - Easy Internet Connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV stood out when compared to other units within the store. It had a definite great picture quality compared to more expensive similar sized units. The Smart feature was easy to use, actually it did most of the work when connecting to the internet, believe I only needed to supply the password. This TV sold in the $500 to $700 range and like similar 40 to 42 inch units with a slim line profile the speakers project audio to the rear, not to the audience. There is a need to turn the volume up when watching movies in particular, where current actors voice projection has been lowered to o'natural as compared to classic movies where actors spoke loud and clear to the cameras. Such is progress.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Lots of features, apps are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was astonished to see how user friendly and useful this TV is. I updated the firmware shortly after buying, and was able to use my Amazon Prime account and my Netflix account to see whatever I want to. I'm also streaming from my DirectTV2PC so I can watch recorded shows from DirecTV. One night my wife and I watched a beautiful Daniel Lanois Montreux Jazz Fest performance with singer Trixie Whatley, playing Black Dub, I believe. We watched this on Youtube. Picture was fantastic and I'm using a Yamaha RX-V673 for sound, which was awesome. I couldn't be more pleased with this purchase - it exceeded my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Smart tv

    Rated 5 out of 5 stars

    Excellent all-around value ... low learning curve

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did lots of reading and research (in-stor) before purchase. Largely stuck with LG / Samsung. Wanted at least 3 HDMI, 3 USB, Internet ready, quality picture and good reviews across wide audience... on a budget under $700 out the door. This tv hit all the checkmarks since the store was out of inventory, I purchased the display model... and a top-shelf Sony Blu-ray... home uner budget... I would recomment this tv to anyone that has the same checklist as I did. The Best-Buy in North Irving has a bright, friendly, knowledgable team that will work with you to your satisfaction --- GO Grant and team!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great tv for 42" size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased tv on sale at a great price so invested with a 5 yr store warranty...got hd/internet hooked up and picture quality is beautiful... can not wait to hook up playstation to play games and watch blu-rays on it...it is also is energy star so electrical costs are low also...lightweight and able to use a lighter tv stand...has plenty of connections of all types...

    I would recommend this to a friend
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