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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1302 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are positive about the 5.0 Cu. Ft. 8-Cycle Top-Load Smart Wi-Fi Washer's cleaning performance, large capacity, quiet operation, and ease of use. Many appreciate the washer's size and the effectiveness of the spin cycle. A small number of customers noted the absence of a center agitator. Overall, feedback is overwhelmingly favorable regarding the machine's cleaning ability and user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,302 reviews
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 4 out of 5 stars

    Great top loading washer with no agitator!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical about the cleaning power of a washer with no agitator in the center of the washer. However, after many uses on different cycles, I’m convinced that this washer does a great job with cleaning. It has a high load capacity and clothes still come out clean. I give 4 stars because the washer drum is so deep that my 5’ 2” daughter has difficulty getting clothes from the bottom of the washer drum because the drum is as deep as the washer’s height.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Love Our New Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On Memorial Day, our dryer died so we purchased a new washer & dryer. These LG appliances were recommended by the salesperson as being quality, reliable, & not crazy expensive. We have been using them for over a month now & have no complaints. It is relatively quiet, easy to use, looks good. I would recommend as a worthwhile purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use, Noise level

    Rated 4 out of 5 stars

    Could be Better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the big size of this washer.It’s easy to use, and fairly quiet. Laundry doesn’t seem quite as fresh though...trying to figure that out.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Perfect replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old washer bit the dust, so had to make a quick purchase on new washer. After little time to research all the reviews were very good. Then my parents and my spouses parents both have LG top loaders and love them. Going from a front loader back to a top loader was a bit hesitant, but glad I did. Zero regrets, quiet besides the swishing of the water, and cleans good. Even though bought during a sale, I would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    totally happy with this purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we decided to go with a top load to quit having to deal with the smell from front loaders (even if you try to treat for it). we used 2 front loaders for the past 12 years. this unit is quiet and efficient. it is a 5.0 size and to be honest we feel like it holds more than our 5.4 front loader did. you certainly dont feel like you are overloading it at all. the controls are simple to use. highly recommend it if you want a top loader.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    A good mid-tier water efficient washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After our old style washer finally died after 15 years, we were a little bit cautious about going with a low water usage washer, based on some of the things we had been reading on the internet. This LG has proven to be very efficient and to work as well as our old style washer. We have had zero issues with it and it is very easy to use and our clothes have come out as good or better as before.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds a large amount of clothes, quiet, quick, and cleans clothes very well. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very large load cleaned nicely and its REALLY quiet!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Noise level

    Rated 5 out of 5 stars

    We love our new washer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we love our new washing machine. It is quiet, easy to use, and does a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Ease of use

    Rated 4 out of 5 stars

    Good washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a large capacity washing machine that is easy to use, even my husband can use it. It does a good job cleaning the clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Noise level

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet and reasonably priced. Uses less water and clothes are cleaner..

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds a lot of items, very roomy, strong spin, cleans well, easy to set!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Best Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer!! It is easy to use and works fantastic! It can handle big loads.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Love this washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient, cleans great, quiet, many settings, clothes spin almost dry

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Easy to use with lots of convenience features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's hard for me to get excited about washing machines, but I have to say that I am quite pleased with this one. I love the wifi notifications as my laundry room is in my basement, and I no longer have to run up and down the stairs to check whether the wash is done. I also like that the washer is smart enough to know how much water to use for optimal cleaning. For me, this was a good choice.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Large Capcity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous washer was a Whirlpool Duet Front Loader that I bought 6 yrs ago. I was a little hesitant at first going back to a top loader. But my research on HE top loaders and their overall lower price convinced me to give it a chance. This LG model was “recommended” on Consumer Reports and has a huge 5 cubic feet capacity. My previous duet front loader was 3.8 cubic feet capacity. I love my new washer because it is so much easier to load and holds A LOT more. Consumer Reports rated it average on quietness, but I think it’s great. We had a great experience with the Geek Squas delivering it and installing it (was free with our purchase). So glad we used them because within the first few loads it was making a horrible sound on spin cycle. I took a video of the sound and went back to Beat Buy the next day. They agreed it was faulty, and had it replaced in just a few days. It turns out that a piece of the styrofoam packaging on the underside of the unit had gotten stuck in it when they installed it and was burning out the motor. But the Best Buy and Geek Squad staff were all so professional and friendly and apologetic. Mistakes happen sometimes and we all understand that. They were all great to work with! I will continue to buy from Beat Buy because of their excellent customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Perfect middle tier washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having been used to tiny apartment washing machines, upgrading to this was incredible. The drum is extra large and can reduces total loads from 5 to 2. Even with a very large load, the washing machine stays quiet and cleans well. While it may not have the extras of much more expensive versions, this machine is a great choice for those looking for an upgrade in the middle tier.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Pleasantly surprised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a front loader for the past 13 years. Had nothing but problems with latches breaking, door locks breaking and mildew smell. Got tired of sweating and smelling plus the door latch broke again so I researched and got this bad boy! Huge surprise at how awesome this is! It’s HUGE and it is easy to deal with. Can’t wait until my dryer goes out so I can buy the matching product.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first LG product. So far, I really love it. It’s a no brainer when it comes to adding detergent, etc. the drum is huge and can accommodate large items and best of all, it actually gets my clothes clean. For those of us who are horizontally challenged, I recommend a footstool...I need one.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use, Noise level

    Rated 5 out of 5 stars

    I am loving my new machine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my mahine. It is quiet, fits a ton of laundry and is easy to use.

    I would recommend this to a friend
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