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Customer reviews

Rating 4 out of 5 stars with 561 reviews

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Rating by feature

  • Capacity

    Rating 4.6 out of 5 stars

  • Dry Time

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 561 reviews
  • Rated 1 out of 5 stars

    Just buy a stackable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes way too long to do single loads also keeps telling me there’s a drainage issue and I can’t find any

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Tina. Thank you for reaching out. We understand the importance of having your LG Wash Combo (WM6998HBA) model run efficiently. For long cycle times, this model employs AI load sensing to extend wash time if it detects imbalance, excess suds, or drainage issues. Using a smaller load on Speed Wash or Normal with TurboWash can help reduce the cycle duration. More guidance here: https://www.youtube.com/watch?v=y6ZpcvjFcvo. For the drainage message, Ensure the drain hose isn't kinked, overly inserted into the standpipe, or positioned too low, as these can trigger a false drainage warning. For more information, visit https://www.lg.com/us/support/help-library/lg-washer-what-is-a-front-load-washing-machine-oe-error-code--1337714738535. We’d be glad to take a closer look into your experience and assist you directly. Please send us an email at [email protected] so we can help you with the next steps. ^Juvy LG

  • Rated 5 out of 5 stars

    Loving my new washer/dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this machine for about a month now and I have to say I'm very happy that I purchased this machine it was a hard decision but i decided on this one because of its size its a great machine washes and dries really well they should of thought of this idea a long time ago not everyone has space in their home for a separate washer and dryer so this was great for me I'm still getting use to all the settings being theres so many but if you purchase it you wont be disappointed!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level
    Cons mentioned:
    Dry time

    Rated 5 out of 5 stars

    Great Surprise

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a dream. Works well, quiet, but takes a bit longer.

    I would recommend this to a friend
  • Cons mentioned:
    Dry time

    Rated 5 out of 5 stars

    Best purchase all year

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is awesome the only downfall is it takes 3 to 4 hours to dry but considering that it’s ventless and it uses a heat pump it makes sense I would no trade it because of the ability I have to put this in my apartment where I don’t have a laundry room is well worth it.

    I would recommend this to a friend
  • Cons mentioned:
    Dry time

    Rated 5 out of 5 stars

    Washer/dryer review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! The washer and dryer takes a little bit longer than it expected, but it fits perfectly because it is ventless.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Space saving

    Rated 5 out of 5 stars

    Awesome Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is awesome. I've waited 12 years to have a dryer, the All in One is the answer to small space living.

    I would recommend this to a friend
  • Cons mentioned:
    Dry time

    Rated 2 out of 5 stars

    LG All-In-One washer/dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having one matchine to set and forget. But we have encountered a few things we have to say may have not been the best choice. The loads have to be very small to dry completely after the 2-3 hours. And our shirts or uniforms come out of the dryer wrinkled which didn’t have that issue with a separate dryer / washer machines. We are having to do an additional drying cycle for 30 min to make sure it dries but remains wrinkled. We have also noticed the top of the dryer seems to collect dust on the top where the filter is located so the dryer looks dirty. After the month, we were re-thinking the investment since our last washer and dryer had lasted us 8 years and still was drying. The only reason we purchased this machine was to upgrade and hope to see a decrease in energy consumption.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Becca. Thank you for sharing your detailed experience with the WM6998HBA Washer Dryer Combo. It’s important that your appliance meets your needs effectively. Here are some tips to help improve your experience:

      1. For optimal drying, try to keep the load sizes smaller. Washer dryer combos typically handle smaller loads better than traditional separate machines. Overloading can result in longer drying times and wrinkles.

      2. To reduce wrinkles, consider using the Wrinkle Care or similar setting if available. You can also try removing items promptly once the cycle is complete and hanging them up immediately to minimize wrinkling.

      3. If you find that clothes aren’t fully dry after the initial cycle, using a short additional drying cycle is a good practice. However, ensure the load isn’t too large as this can hinder the drying efficiency.

      4. Regularly cleaning the filter and wiping down the exterior can help keep your machine looking clean and prevent dust buildup.

      5. While washer dryer combos can be efficient, their drying capabilities can differ from separate units. Monitoring energy consumption can help gauge if the expected savings are being met.

      For further assistance, our support team is available to help optimize your washer dryer combo’s performance. Reach out to @LGUSSupport for personalized guidance and tips.

      Your feedback is valuable in helping us improve our products and services. ^Sam LG

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    LG All in one Washer/dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love not having to worry if put clothes in dryer!!! Also not needing to put detergent in everytime!!

    I would recommend this to a friend
  • Cons mentioned:
    Dry time

    Rated 4 out of 5 stars

    Lg 5 cu ft combo wash and dry

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice machine. Love not having to transfer wet clothes from washer to dryer. Heavier loads not quite dry all the time may need additional 15-20 minutes drying.

    I would recommend this to a friend
  • Cons mentioned:
    Dry time

    Rated 5 out of 5 stars

    New to owning a LG wash/dry combo and I love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New to owning a LG, I got to say I love the flexibility of washing and drying in the same machine. At times I need to give heavier clothes an extra 30min. to dry, but well worth it. unit is LG - 5.0 Cu. Ft. HE Smart Mega Capacity All-in-One Electric Washer/Dryer WashCombo with Steam and Ventless Inverter Heat

    I would recommend this to a friend
  • Cons mentioned:
    Dry time

    Rated 2 out of 5 stars

    LG washer dryer combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming in the LG washer seemed like it will be a perfect fit for my home and family, but it was nothing what I expected. The washer itself washes the clothes nicely and get them clean the cycles that it have are good cycles, but the drying capacity and timeframe takes a very long time. I’m finding myself having to re-dry the clothes. It takes over four hours for clothes to dry to then have to Restart the dryer to dry the clothes all over again the lint box is always asking to be cleaned, even when it’s not nearly any lit in the screen, great concept, poor production.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Anna. Thank you for sharing your feedback with us regarding the LG Wash Combo (WM6998HBA) model. We understand your concern about the drying capacity and the extended drying times. We aim to offer top-notch products that exceed our customers' needs and expectations. Here are a couple of things you can try to improve drying performance: check that the vent hose isn’t kinked and is properly connected, as airflow issues can slow drying. Lint can also accumulate in the vent system, so inspect it thoroughly. Additionally, avoid overloading the dryer; try smaller loads to increase efficiency. For more help, check out https://www.youtube.com/watch?v=y6ZpcvjFcvo.

      If these tips don’t help, message us on social media @LGUSSupport with your unit details, and our team will assist you. ^Juvy LG

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellence product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product, easy to use, works quickly and efficiently, compared to another combo I had before, this one has a difference from heaven to earth and as for drying, I compare it with a traditional dryer, I was impressed with its finish. I recommend it without any problem.

    I would recommend this to a friend
  • Cons mentioned:
    Dry time

    Rated 5 out of 5 stars

    LG washer dryer combo unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After an initial snag with the first washer dryer combo, on the third try I received my fully functional unit. I love it!!! Drying time can be a little long with heavy loads, but my clothes come out clean and smelling wonderful. I am very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 years later and I'm still highly satisfied. I haven't had any issues with the unit.

    I would recommend this to a friend
  • Cons mentioned:
    Dry time

    Rated 5 out of 5 stars

    Would buy it again!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This far this unit has been amazing. No switching of laundry. We have not had any issues with items coming out moist like people mentioned about these all in ones. Yes, a whole cycle takes longer but how many of us sit and wait for the washer to end so we can immediately switch it to the dryer. For us, with work, it has actually saved time. Plus it uses next to no electricity.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Nice Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and works quite easily. Plus, it has lots of room!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Spacesaver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, hope to free up some room in laundry when we remove old dryer. Kept it just in case and for heavy laundry days.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    So Far So Good . . .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Quiet. Efficient. Very little lint as compared to my last dryer. Just ran a larger load to see how it would perform, and it performed just as well as it did with smaller loads. Only had to add drying time once with some towels, but that happened with my past dryers too. And I really didn't need to add much more time. Interestingly, the larger load was not the one that required more time!

    I would recommend this to a friend
  • Cons mentioned:
    Dry time

    Rated 3 out of 5 stars

    Two in one machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes to long to wash and dry. Does not dispense the soap and detergent effectively.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Space saving

    Rated 5 out of 5 stars

    Place anywhere

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Fits in the space and no need for a vent!

    I would recommend this to a friend
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