Customer Ratings & Reviews
- Model:
- WM6998HBA
- SKU:
- 11237689
Rating by feature
- Capacity
Rating 4.6 out of 5 stars
- Dry Time
Rating 3.6 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
- Cons mentioned:Dry time
Compact, so far so good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good. Only downside is the size makes loads smaller and takes longer to dry. May need to buy a second one to maximize time...
I would recommend this to a friend - Pros mentioned:Overall performance
Who knew laundry could be fun?
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful purchase. I’ve been doing laundry all week. I was just finding things to wash just to use this machine. Love it love it and I really hate laundry.
I would recommend this to a friend - Pros mentioned:Ease of use
All in One Washer-Dryer Combo
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great size . Very easy to use. Washes and drys everything perfectly.
I would recommend this to a friend Dryer
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, nice and quite beautiful color! Unbelievable Service
I would recommend this to a friend- Pros mentioned:Ease of use, Space saving
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, energy efficient, easy too use Highly recommended
I would recommend this to a friend Worth it...so far.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and looks as good as a washer/dryer can. I would rank higher but I haven't owned it long enough to have an honest opinion.
I would recommend this to a friendConvenient and Space-Saving
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love that it can wash and dry in one cycle. Really simplifies laundry not having to remember or take time to switch the laundry over. Used the space saved by not having a separate dryer for additional organization.
I would recommend this to a friendI love it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! Just get it and not have to do double work anymore.
I would recommend this to a friend- Cons mentioned:Dry time
Great washer, but dryer leaves a lot to be desired
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this unit for about a year now. It washes really well—no complaints there. But the drying process is extremely slow, even for small loads. It’s not uncommon for a cycle to take several hours, which defeats the convenience of an all-in-one setup. There’s also a small but persistent drip underneath the machine, likely due to condensation buildup from the ventless dryer. Not a huge leak, but definitely something to watch out for. Another issue: lint doesn’t collect well and seems to go right through the washer drain. That’s created a much higher risk of clogs in my plumbing, meaning I’ve had to be more proactive about clearing the drains than I was with traditional machines. Overall, it's a sleek, space-saving option with great washing power—but be prepared for high maintenance and long drying times.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your feedback with us. We understand your concerns about drying time, drip, and lint collection with your LG Wash Combo (WM6998HBA) model. We strive to provide high-quality products and exceptional services, ensuring a seamless experience. To improve drying, ensure the load size matches the drying cycle and keep the condenser clean, as proper condensation is crucial for ventless units. Regularly cleaning the drain filter is also essential to prevent clogs. For more help, check out https://www.youtube.com/watch?v=y6ZpcvjFcvo and https://www.youtube.com/watch?v=kJRxnSzQA6k. If you need further assistance, message us on social media @LGUSSupport. We're here to help explore possible solutions. ^Juvy
- Pros mentioned:Space saving
Nice unit
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great space saving unit. Used upstairs in bathroom. Still takes a little longer but not that bad.
I would recommend this to a friend - Pros mentioned:Noise level
All in one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Convenient, quiet and a great choice.i shopped around and wasn’t sure this was the best choice but glad I went with it. It’s great!
I would recommend this to a friend - Cons mentioned:Dry time
Do not buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have had problems with drying since we bought the unit. It doesn't dry clothing well. There is almost no lint in the lint trap every time. The lcd screen frequently glitches out and the only fix we have found that works is unplugging the unti from the wall for 20 seconds or more.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Nihcole. Thank you for reaching out about your LG Wash Combo (WM6998HBA) model. We understand the importance of having both the wash and dry functions working smoothly.
Your unit is designed to collect lint internally, so seeing very little in the external lint trap can be normal. However, reduced drying performance can happen when airflow or sensor readings are affected. One helpful step is to run the Dry Sensor Calibration on your model. This allows the unit to relearn moisture levels and can noticeably improve drying results. For morehelp, visit https://www.youtube.com/watch?v=y6ZpcvjFcvo. For the LCD screen glitch, start with a full power reset by unplugging the unit for 20–30 seconds, which you’ve already done. If the problem persists, ensure the outlet is grounded, and the washer is plugged directly into the wall, not a power strip, to stabilize the display. We’d like to take a closer look at both the drying performance and the display behavior. Please send us an email at [email protected] so we can assist you further. ^Juvy
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- Pros mentioned:Overall performance
LG Washer/Dryer Combo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is great to be able to wash and dry in one setting.
I would recommend this to a friend Extremely pleased!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great decision. We didn’t really know how well we would like the unit. We liked how it would fit in a tight utility closet and the energy saving features. We just load it up and return in roughly 2-3 hrs. All done. Saves time as we don’t have to worry about switching the clothes from one unit to the other. Consider the down time of when you are not around or forget to switch from washer to dryer. If you are really concerned about time. Buy another unit (wait for a great sale as we did). Two loads completely done in 2-3 hrs. The clothes feel and smell fresh. They are also not over dried due to excessive heat. They actually feel slightly moist, but still dry if you know what I mean. Just make sure you keep the both filters clean (easy) and you shouldn’t have a problem. Very pleased and happy. Highly recommended.
I would recommend this to a friend- Cons mentioned:Dry time
Great Unit. Long Drying Time
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This concept is a great idea. A great look in the laundry room. I just can't give 5 stars because the drying time is very long! I tried this unit out for about a week and the drying took anywhere from 5-7 hours.
No, I would not recommend this to a friend - Cons mentioned:Smell
The ease of a all in one machine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It takes a couple of wash cycles to get rid of the smell. As long as you don't overload it, it dries just fine.
I would recommend this to a friend - Cons mentioned:Dry time
Worst dryer ever!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We understood drying times could be longer but this is unacceptable! 24 hours constant drying for towels and anything else cotton. We are laying our underwear out in the room and our towels and bathroom rugs on the back porch to dry. We’ve had the product since January so we’ve spent some time working with different settings and trying things, but it is NOT performing. There are multiple areas to clear the lint from and a front drain, we do this 2x a week and it really hasn’t helped. Would not buy this ever again and would probably reconsider ever buying LG again as this product is so awful.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, KARLEENEU. Thank you for sharing your experience with us regarding the LG 5.0 Cu. Ft. HE Smart Mega Capacity All-in-One Electric Washer/Dryer WashCombo with Steam and Ventless Inverter Heat Pump in Black Steel. We understand that the drying times for your cotton items, like towels, are not meeting your expectations, even after clearing the lint and drain areas. We appreciate that you've been working with the settings since acquiring the unit in January.
We understand your inquiry about the long drying times. With an all-in-one unit that uses a ventless heat pump, one factor that can often impact drying performance is the size of the load and the thickness of the fabric. For heavy or bulky items like towels, we recommend selecting the "Normal" cycle with the "More Dry" or "Max Dry" level, and ensuring the load size is slightly smaller than a full wash load to allow proper air circulation.
https://www.bestbuy.com/product/lg-5-0-cu-ft-he-smart-mega-capacity-all-in-one-electric-washer-dryer-washcombo-with-steam-and-ventless-inverter-heat-pump-black-steel/JJ8VPZQ98S
For further assistance and any specific concerns you may have, please send us a private message on Social Media @LGUSSupport. We appreciate your patience. —Renzo
Eveything works great, only 1 con
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dry time , wash time and everything else is very good. The ony problem I have with it is the lint the accumulates in the door gasket after every dry cicle. I understand I must clean the filter after every wash and dry, but now also cleaning the gasket it’s really too much time and struggle.
I would recommend this to a friendGreat combination washer/dryer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is doing a wonderful job washing and drying the clothes without having to move them between machines. The Wi-Fi connection also means I get notified on my phone when the cycle is complete. It also sends a follow-up reminder if the clothes are not removed.
I would recommend this to a friend- Cons mentioned:Dry time
Perfect for apartment
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised. Does take a long time to dry but otherwise it’s perfect for an apartment
I would recommend this to a friend
