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Customer reviews

Rating 4 out of 5 stars with 561 reviews

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Rating by feature

  • Capacity

    Rating 4.6 out of 5 stars

  • Dry Time

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 561 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Destiny C.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best washer and dryer combo I’ve ever used!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love having the newest tech at home!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great new tech! Loved how the machine just dries my clothes right after the wash and no need to remember to transfer the clothes over. Also amazing that it fits in my small hallway. So great, definitely 10/10 would recommend! Just make sure to get the 5-year warranty, since it's new tech.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer/dryer so far has been amazing. It is so easy to throw a load in and it is completely dried when it is done. So nice not having to switch to a separate dryer. Also, it saved us a lot of space in a tiny apartment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer dryer combo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the many features /settings offered. It saves room vs. having a washer and dryer separate. You also can just use the washer or just the dryer. The negative is that when I use the dryer it doesn't dry blankets and towels thoroughly. However, I am just getting used to it as I haven't had it very long so I need to work with it more to figure out what setting works best.

    I would recommend this to a friend
  • Cons mentioned:
    Dry time

    Rated 1 out of 5 stars

    It’s a washer not a dryer!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not a combo unit. Do not use it as a dryer. We had to get it serviced twice because the lint can’t escape. Now we only use it as a washer. I’ve had no problems since then. We bought this thinking I only needed one unit. We still had to buy a dryer.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Jen. Thank you for reaching out about your LG Wash Combo (WM6998HBA) model. We understand the importance of having a combo unit that performs as advertised, especially when you purchased it with the expectation that one appliance would handle both washing and drying.

      For situations where lint isn’t venting properly inside an all‑in‑one system, one helpful step is to run the Tub Clean cycle regularly, as this helps clear internal moisture pathways and reduces buildup that can affect drying performance. For more guidance, visit https://www.youtube.com/watch?v=kJRxnSzQA6k and
      https://www.lg.com/us/support/product/lg-WM6998HBA.

      We’d be glad to take a closer look at your experience and document the details. Please send us an email at [email protected] so we can assist you directly. ^Juvy LG

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    washer combo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for me. put a load in before work done when i get home.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is so convenient!!! No problems to install and works fantastic. I really recommend this machine!!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well and does take a large amount. Our space was limited and thus worked perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Game changer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love... i am someone who always forgets to change over my load. Dont have to worry about that any more!!! And it works great! The ai load setting is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Space saving

    Rated 5 out of 5 stars

    LG Waser and Dryer Combo

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this specifically with space saving in mind. It works as is should. One feature that is really nice is the Bluetooth connection for the app. Its convenient to check on the current cycle and how much time is left.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, We're pleased to hear that you're enjoying the space-saving design of your LG product and that it's working as expected. The Bluetooth feature for the app sounds very convenient and we're glad you find it helpful for monitoring your cycles. Thank you for sharing your positive experience with us.^Cris LG

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Amazing combo

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer/dryer combo suitable for a family of four. It’s very convenient as you don’t need to transfer clothes from the washer to the dryer, and the typical wash/dry cycle lasts around one hour and 35 minutes. We are very happy with our choice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect smart machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is excellent. I’m super happy with it. Already using it for a month and absolutely love it . Seriously I don’t understand some negative reviews. I only have very good things to said. By the way, my wife asked me to stop washing clothes!!! Just love it

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Only thanks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working perfectly, no noise, perfect capacity, i like it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Little

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was delivered with no problems Easy to use cloths comes out dry.very happy with this machine.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    The cleaning machine.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a VERY GOOD PRODUCT, I think everyone would like this item.

    I would recommend this to a friend
  • Cons mentioned:
    Dry time

    Rated 5 out of 5 stars

    Combo dryer and washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! It takes about 3hr to wash and dry! I would buy again

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Open Box

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as an open box item (returned by another customer) yesterday 25 June. Very obvious this machine was not checked over by anyone. Ran it and it started to flood water out of the lint filter. Took the filter out and shined a flashlight down the grate and it was completely blocked over by lint clogging the filter. This is more of a review on best buy not holding up there descriptions of open box items.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Mike. Thanks for sharing your experience about the LG Wash Combo (WM6998HBA) model, and we understand your concern about the lint filter being clogged and causing the machine to flood. Our aim is to provide excellent products that meet customer needs.

      If you plan to clean the lint filter yourself, remember to disconnect the power first. Gently remove debris to prevent further issues. For guidance, check out this link: https://www.youtube.com/watch?v=kJRxnSzQA6k. For other common concerns, refer to our general usage instructions to keep everything running smoothly. You can find the full guide here: youtube.com/playlist?list=PL3PHk-jaLdvrEZzohaKRHFlzolUB9wzb6.

      Feel free to reach out to us on social media @LGUSSupport if you need help with the unit or any other issues. We’re here to assist. ^Juvy LG

  • Rated 5 out of 5 stars

    Lg all in one combo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced old lg front loader washer and dryer that was over 13 years old. Seen this all in one and decided to give it a shot. Works just like it should. Don’t have to worry about changing the load over. Needs no vent or gas hook up. Runs off 110v outlet

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there. We're thrilled to hear that you upgraded to the LG all-in-one washer and dryer! It's fantastic that it's working seamlessly for you and providing the convenience of not having to switch loads over. The fact that it doesn't require a vent or gas hookup, and can run off a standard 110v outlet, adds to the ease of use. If you ever have any questions or need assistance, please feel free to reach out. Thank you for being a loyal LG customer! ^Cris. LG

  • Cons mentioned:
    Dry time

    Rated 3 out of 5 stars

    Dry is SLOW!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works. Kind of. The wash cycle works great. It gets everything really clean. The problem is on the dry cycle. If you do a big load it will take 12 hours or more to dry it. The work around is to do small loads and don't use "AI Wash-Dry". Instead, wash, then dry on a separate cycle.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Katus.
      We appreciate you taking the time to submit your review for the ENERGY STAR® Certified LG Ventless Washer/Dryer Combo LG WashCombo™ All-in-One 5.0 cu. Ft Mega Capacity with Inverter HeatPump™ Technology and Direct Drive Motor, Model # WM6998HBA.
      We recommend using dedicated cycles ((Jeans/Bedding/Towel) for heavier loads, which will help with a better drying performance.
      Regularly cleaning the ezLintFilter located on the top of the WasherCombo™ All-in-One is key to optimal drying performance, and we recommend that you clean it after every cycle. Depending on how frequently you do your laundry, occasionally check the drain pump filter to remove any residue or foreign objects that might get caught in the filter...^Ivan.
      The advertised "Wash and Dry in 2 Hours in This LG WashCombo™ All-in-One" is based on independent testing in Wash+Dry cycle with Dryer on Energy Saver mode, 10 lb. DOE (Department of Energy) standard load (October 2023). LG

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Press start and they come out clean and dry.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing. It has made apartment living so much easier. It isnt loud and it doesn’t rattle the place on spin. However, with the pedestal it might. Works on 120V and no venting required.

    I would recommend this to a friend
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