Skip to contentGo to Product Search
Gift Ideas
45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens at 10 am
Find Another Store
Main Content

Customer Ratings & Reviews

$1,998.11
Save $1,301.88
The comparable value is $3,299.99

Customer reviews

Rating 4 out of 5 stars with 561 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.6 out of 5 stars

  • Dry Time

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 561 reviews
  • Rated 5 out of 5 stars

    Learning curve for me has lots of features

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine has so many cycles to wash and dry, then you can add to those cycles. It’s amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer-dryer combo makes doing laundry so easy. The experience with employee Ryan was wonderful! He was do helpful in explaining the machine.

    I would recommend this to a friend
  • Pros mentioned:
    Space saving

    Rated 5 out of 5 stars

    Great Invention

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works exactly as advertised. Washes and drys without having to move cloths from one machine to the other. Uses 110 instead of 220 so reduces the cost of laundry. Much quieter than other machines.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent washer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good washing machine, it makes things easier for you because you don't have to take it from one machine to another, since it does everything

    I would recommend this to a friend
  • Cons mentioned:
    Dry time

    Rated 1 out of 5 stars

    LG Washer Dryer Combo is the worst

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst washer Dryer I ever purchased . To clean the Dryer filter you have to take out 2 filters to clean . Not an easy task . If you don’t it will not dry. The machine came with an outdated filter that had to be replaced. It takes for ever to dry clothes

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Mark. Thank you for sharing your experience with your LG Wash Combo (WM6998HBA) model. We understand the importance of having a washer‑dryer combo that delivers smooth maintenance and efficient drying, especially when the filter system feels difficult to manage and impacts performance.

      One helpful step you can try is running the Drum & Filter Care cycle, which helps clear moisture pathways and improve airflow—something that can noticeably enhance drying results on this model. For more guidance, visit https://www.youtube.com/watch?v=y6ZpcvjFcvo. If you need further assistance, please feel free to send us an email at [email protected]. We're here to help. ^Juvy LG

  • Rated 5 out of 5 stars

    Best washer dryer on market

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very awesome all in one machine. It makes laundry a breeze with the the auto wash and dry feature. Toss in the laundry and forget

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Amazinggg

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! Don’t have to worry about taking load out to dryer because it’s all in one load. Couldn’t be happier with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    FISRT Time

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Th first time l applied for best credit card l was approved THE FISRT TIME)!! Unlike Lowe's l applied 3 time and nothing Thanks Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fantastic Buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Eliminates the need for a lint bucket and makes laundry day a breeze. Great for Seniors who may find moving loads of clothes from washer to dryer challenging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer dryer all in one

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. I have more room in my laundry room. The fact that it washes and dry at the same time is wonderful

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    L G Wash and dryer combo

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im so so happy with this wash and dryer , was expensive, but i loved ❤️❤️❤️❤️ I will recommend to all my friends and everyone 100% “Thank You!”

    I would recommend this to a friend
  • Cons mentioned:
    Dry time

    Rated 2 out of 5 stars

    It's bad. I regret the purchase every day.

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this for 10 months and I can't stand it. I regret the purchase every day. Every time I run a load I have to spend 5 minutes cleaning lint off of the door seal. Every time I run a load it shakes and rattles and makes a general racket. About half the time I run a load it runs for hours and hours and I end up with damp laundry anyway. The lint filter is on the top so you can’t stack anything on top.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Flaximus. Thank you for sharing your feedback with us. We understand your concern about the LG Wash Combo (WM6998HBA) model. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations. For the lint buildup on the door seal, we recommend checking the lint filter, as well as the drain pump filter, to ensure they’re clean and clear of any debris. If the buildup persists, please reach out to us so we can guide you through additional troubleshooting steps or explore service options. If the washer is not properly leveled, it can cause excessive vibration and noise. Make sure the washer is on a flat, level surface, and check that the adjustable feet are properly positioned. For the long wash cycles, and damp laundry, we suggest checking the cycle type and ensuring the load isn’t overloaded, as that can sometimes affect both washing and drying efficiency. If the issue continues, please send us a private message on social media @LGUSSupport with your case details, and we’ll work with you to troubleshoot further or look into potential repairs. ^Juvy LG

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect Appliance for small space

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Combo washer dryer works perfect on our ADU for 2 retirees. No need for venting outside means you can use this anywhere. Same with 110 rather than 220 outlet.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Headache

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has broken down twice in less than a year, luckily I bought the extended warranty because miraculously it stopped working right after the manufacturer warranty expired, DO NOT purchase any Samsung appliances they break down every time right after the manufacturer warranty expires

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, JerryN. Thank you for sharing your experience with us regarding your LG Front Load Washer/Dryer Combo, Model WM6998HBA. We understand your inquiry and the concerns you've raised regarding the performance and longevity of your appliance. We understand that the unit didn't meet your expectations, especially after requiring repairs within such a short period. Your feedback is very important to us, and we are committed to ensuring our products provide the reliability and high quality that our customers expect from the LG brand. We are here to support you and want to make sure your machine is functioning properly so you can enjoy the convenience of your all-in-one laundry solution. Since you mentioned the unit has required service recently, we would like the opportunity to review your case and provide further assistance. For further assistance and any specific concerns you may have, please contact us on [email protected].
      https://www.bestbuy.com/product/lg-5-0-cu-ft-he-smart-mega-capacity-all-in-one-electric-washer-dryer-washcombo-with-steam-and-ventless-inverter-heat-pump-black-steel/JJ8VPZQ98S
      —Renzo LG

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG Washer dryer combo

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My LG Combo is been working good so far I'm happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Space saving

    Rated 5 out of 5 stars

    Excellece!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super Excellent washer/dryer, so fast a energy saver. Like the way of notifications by my cellphone.

    I would recommend this to a friend
  • Pros mentioned:
    Space saving

    Rated 5 out of 5 stars

    Washer - dryer combo

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision every made. Space saving and only requires a regular outlet. No longer have to worry about taking clothes out from washer and put in dryer this does it all for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the 75-mile drive each way

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a scratch-and-dent washer/dryer combo at the Best Buy Outlet in San Antonio. Perfect-condition models of this $3,000 appliance marked down to $1,900 in all Best Buy locations for Black Friday; this one reduced to $1,250. Same Black Friday promotional benefits ($200 gift card, 24-month no-interest financing, additional benefits for opening their credit card) and full manufacturer warranty still applied. I'll be back when the fridge goes out!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Smooth

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product love it for my clothes makes everything great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love it

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its easy to use don't have to think about switching the clothes to the dryer me personally I recommend for all my friends

    I would recommend this to a friend
Sponsored