Customer Ratings & Reviews
- Model:
- WM6998HBA
- SKU:
- 11237689
Rating by feature
- Capacity
Rating 4.6 out of 5 stars
- Dry Time
Rating 3.6 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
The all in washer dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compact . Convient ,LG, beautiful ,120 volts no need for 220
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for sharing your positive feedback on the compact and convenient design of our LG products. We are thrilled to hear that you find them beautiful and appreciate the convenience of the 120-volt power requirement. Your satisfaction is important to us, and we are pleased to provide products that meet your needs. If you have any further comments or questions, please let us know. Thank you for choosing LG. ^Cris.
Best machine ever made
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t listen to the naysayers. This thing doesn’t take long at all to dry. I love that I don’t have to worry about transferring it from one washer and dryer to the other. Just set it and forget it, which is usually what I do because I have ADHD lol Speaking of it’ll send a nice little reminders on your phone that you forgot the laundry in the washing machine for three days
I would recommend this to a friend- Pros mentioned:Ease of use
Awesome
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just an awesone product with great compactness and ease.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for your positive feedback on our product. We are glad to hear that you are enjoying its compactness and ease of use. If you have any questions or need further assistance, please reach out to us on social media @LGUSSupport so we can help you further. Enjoy your LG product! ^Cris
- Cons mentioned:Dry time
Combo washer dryer drying issue.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of the worst experiences I have had with an appliance and Support from LG. I have Best Buy Total Membership but they tell.me to go to the manufacturer because its still under warranty. LG Support takes you around in circles. I have a brand new unit fresh out the box and no amout of attempts to dry clothes work.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, OmarS. Thank you for sharing your experience with us. We understand that your WM6998HBA washer dryer combo is experiencing a drying issue. Your feedback is important, and we'd like to assist you further. Please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions.
https://www.bestbuy.com/site/lg-5-0-cu-ft-he-smart-mega-capacity-all-in-one-electric-washer-dryer-washcombo-with-steam-and-ventless-inverter-heat-pump-black-steel/6568166.p?skuId=6568166
We appreciate your patience. —Renzo
Amazing!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my washer and dryer combo! At first, I was hesitant because it wasn’t dry my clothes properly but after a couple days, my laundry started drying completely. Now it has made me even lazier, since I don’t have switch clothes to another machine.
I would recommend this to a friendGreat improvement to a household.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a great addition to a new home! Put in the laundry and 1.5 - 2 hours later a clean batch comes out. I fill up the detergent and softener once every week or two. I've been bragging about it to friends who still have the two machine setup, making them jealous (Keeping up with the Jones')!
I would recommend this to a friend- Pros mentioned:Noise level
New user loving it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.quiet, and smooth. we really enjoy using it. Hopefully it stays this way
I would recommend this to a friend Great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very efficient, very precise and definitely not the usual washer or dryer, love it !!!
I would recommend this to a friend- Pros mentioned:Noise level
Washer and Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is the best purchase I have made, it is very quiet
I would recommend this to a friend Smart Laundry
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase I have ever made. Love doing laundry now.
I would recommend this to a friend- Pros mentioned:Overall performance
Funnyface55
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are well pleased with the LG washer/dryer combo
I would recommend this to a friend - Cons mentioned:Dry time
Wishing I had bought separate washer/dryer units
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a great purchase for a family with kids, especially in sports. From start to finish each load takes over six hours to complete. This creates a constant bottleneck for me doing laundry for my family. REGRET this purchase.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, Kelley. Thank you for sharing your experience with the WM6998HBA washer. We understand that the extended wash cycle times have created a bottleneck in your laundry routine, especially for a busy family. You may access this link related to your concern: https://www.lg.com/us/support/help-library/lg-top-load-washer-cycles-and-options--1436976925348
To help address this issue, we recommend checking if the washer is set to the correct cycle for the type of load you're washing. Using the "Speed Wash" cycle for smaller loads or selecting options that allow for a shorter wash time might help reduce the overall duration. Additionally, ensuring that the washer is not overloaded can also contribute to more efficient wash cycles.
We appreciate your feedback, as it helps us improve our products and services. If the issue persists or if there are any specific settings you’d like assistance with, please reach out to our customer support team. You can send us a private message on Social Media @LGUSSupport, and we’ll be glad to assist you further.
Thank you for your understanding, and we hope to help you resolve this issue soon!
—Avril
- Pros mentioned:Overall performance
Good machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product I am so happy I really like it I completely recommend
I would recommend this to a friend Worth every penny so far
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is In a small apartment and it works like a charm.
I would recommend this to a friend- Cons mentioned:Dry time
Very convenient and easy to use
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine, but it takes a long time to wash and dry
I would recommend this to a friend - Pros mentioned:Overall performance
Beautiful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THIS IS ANTI ADHD MACHINE! Works perfectly. flawless.
I would recommend this to a friend Excellent lifestyle change
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly I love this thing. It's efficient in energy usage and in my time. No more forgetting about clothes in the washer and needing to move them to the dryer. Run a load every other day for our family of 4 and we're all set. Same energy usage last month as my previous pair consumed in two loads.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Thank you for sharing your feedback. I'm glad to hear that you are loving your new LG appliance and that it has been making your laundry routine more efficient. It's great to know that it is helping you save time and energy. Thank you for sharing your positive experience with us, we truly appreciate your feedback. ^Cris.
Very nice!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m really impressed with this! No mold issues or stinky drum! At first it took awhile to dry the loads but I think since I was using the AI wash and dry cycle it had an adjustment period. Now it does just fine
I would recommend this to a friendWorst item Ever
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Warning. Don't butly this. The advertising of times is false. Takes forever. Basically for every tiwel add an hour. Seriously, some loads take 6 to 8 hours. If you have dogs, no way. The dig hair clogs uo this special drain filter and if it happens during a cycle, you have to use this little tube and drain it slowly in a 1" pan. If you have kids, no. This us the worst thing weve ever bought.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, BrentC. Thank you for sharing your experience with us. We understand that you’ve been having a challenging time with your WM6998HBA Washer/Dryer combo, particularly with long wash cycles and issues with dog hair clogging the filter. We genuinely appreciate your feedback, and we're here to help you resolve these concerns.
For the extended wash times, we recommend checking that the cycle settings are optimized for the load size and type. If you're using heavy or bulky items, like towels, the cycle times can increase. Consider using the "Speed Wash" setting for quicker cycles if your load isn't too large.
As for the dog hair clogging the special drain filter, we suggest cleaning the filter regularly and ensuring that the drain hose isn't obstructed. Additionally, it might help to clean the filter more frequently, especially after washing items with a lot of pet hair. We understand your situation and are here to guide you through any troubleshooting steps.
https://www.lg.com/us/washers-dryers/lg-wm6998hba#pdp_specs
Please send us a private message on Social Media @LGUSSupport, and we’ll be happy to assist further. We appreciate your patience.
—Renzo
- Pros mentioned:Overall performance
Fantastic LG
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great all in one washer dryer!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friend
