Customer Ratings & Reviews
- Model:
- WM6998HBA
- SKU:
- 11237689
Rating by feature
- Capacity
Rating 4.6 out of 5 stars
- Dry Time
Rating 3.6 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Great Washer/Dryer All In One
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer/dryer all in one is awesome. I bought a Kemore All in One approximately 10 years ago, so I am used to this type. It has far exceeded my old Kenmore. Quite impressed with all the features. Love it!
I would recommend this to a friend- Cons mentioned:Dry time
Not My Smartest Purchase
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One star for washing capability and a significantly lowered gas bill (without a gas dryer). We can't use the cycle that washes and then dries because the clothes stick to the sides of the drum after washing. They have to be peeled off the drum before drying so that they will tumble. The drying time is awful and we've tried everything. Towels take 4-5+ hours to dry. Doing one load of towels is an all-day or all-night job. Back to the drawing board on this machine, LG.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Kathleen. Thank you for sharing your experience with your LG Wash Combo (WM6998HBA) model. We understand how important it is to have reliable appliances that function effectively. We aim to provide great products and services that meet our customers' needs and expectations. To troubleshoot, remember to clean the filter after each dry cycle. If lint builds up or blocks the top filter, it can affect the drying process. Try not to open the door often while drying. For more information, you can visit https://www.lg.com/us/support/help-library/lg-washcombo-problems-with-drying-performance--20153696884145#. If you need further assistance, feel free to reach out to us on social media @LGUSSupport. ^Juvy
- Cons mentioned:Dry time
DON’T BUY
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This all in one unit didn’t work for me at all! It literally took forever to wash/dry a load. More than once I started a wash/dry load before going to bed only to wake up with it still drying the next morning. I couldn’t stand how long it took to wash/dry a load of clothes. Plus the drying was different than a regular vented dryer. Most of the time the clothes weren’t fully dry. I returned it!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Melissa. Thank you for sharing your feedback on the LG Wash Combo (WM6998HBA) model. We understand how important it is for your laundry appliances to work efficiently and reliably. We aim to deliver outstanding products and services that fulfill our customers' requirements and anticipations. Check the inlet valves and water hoses and clean the drain filter to fix this. For more details, visit https://www.lg.com/us/support/help-library/lg-washer-dryer-combo-troubleshooting-poor-drying--1337696273691#. For further assistance, please reach out to us on social media @LGUSSupport. ^Juvy
OPEN BOX was defective.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this model that had been returned by someone else. I was told it had been tested and was not refurbished. It did not work well and it was defective. Since it was not eligible for delivery, I also spent an extra $150 for someone to delivery and install. I wish I had been informed that there was no benefit to purchasing an "open box" item rather than a risk. I wasted $150 and not sure if an unopened box version will perform much better than this open box one. Disappointed I am $150 out of pocket after returning this.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Shelby. Thank you for sharing your experience with the LG washer dryer combo model WM6998HBA. For future purchases, it’s often beneficial to choose new items directly from the manufacturer or authorized retailers to ensure the best performance and support. If you are considering a new unit, purchasing a brand-new model can provide you with peace of mind and full warranty coverage.
If you need assistance with selecting a new model or have any other questions, please send us a private message on our social media platform via @LGUSSupport. Our team will be happy to assist you in finding the right solution. We appreciate your feedback and are here to help. ^Sam
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very very happy with this unit. Was skeptical about it and didn’t think the dryer would work well because it’s on a 110 not 220 but I was definitely wrong. Great unit and well worth the money
I would recommend this to a friendBuy the set!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this set for about 2 weeks now. So far so good. The dryer is much larger than our last one. Both machines are high quality and get the job done great.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for reaching us. We're happy to hear that your new LG dryer and washer set are meeting your expectations and that you're enjoying the larger capacity of the dryer. We're glad to hear that both machines are high quality and performing well for you. Thank you for choosing LG and for sharing your positive experience with us. If you have any questions or need any assistance in the future, please don't hesitate to contact us. We're here to help. ^Cris
For the love of my machine.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my new toy. I can put a load in and go to bed in the morning. It'll, it'll be dry. I love that.
I would recommend this to a friendStill working at it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The machine is good just need to be faster in drying clothes. A cleaner thar comes with the machine for the plastic rim around the machine.
I would recommend this to a friendNice two in one
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the fact you can wash and dry in the same appliance. No vent needed. Very little muss or fuss. It does take longer than a conventional dryer. It only needs 110 power
I would recommend this to a friendGreat product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the features and the controls very well built. Lookd great too
I would recommend this to a friend- Cons mentioned:Dry time
Disappointing
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dose not dry. It takes 8 hours to dry a smaller load of clothes. It's been repaired twice already and i was told its my responsibility to take out screws and clean out the lint from the coils. I have to do this every month and i always cut my fingers every time.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Troy. Thank you for sharing your experience with the LG Wash Combo (WM6998HBA) model. We understand your concern about dealing with prolonged drying times, especially after having it repaired multiple times. We strive to provide reliable, high-quality products exceeding our customer's needs and expectations. To help improve the drying efficiency, we suggest checking the lint filter before each use to ensure it’s clear, as well as inspecting the venting system for any blockages. A clean vent can significantly enhance performance.
Since it sounds like this has been an ongoing issue, please reach out to us via private message on social media @LGUSSupport. We can help escalate this matter and explore further options to resolve your concerns.
We appreciate your patience and are here to assist you. ^Juvy
LG is the only brand washer I trust.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Most loads take about three hours to wash and dry, all things considered. You can just walk away, and the app tells you when your clothes are done.
I would recommend this to a friendBest Appliance We Ever Purchased
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best appliance I have ever purchased. We had to get a non venting dryer so this combo works perfectly for us! Would highly recommend.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for sharing your positive feedback with us! We are so happy to hear that our non venting dryer combo is working perfectly for your needs and that you would highly recommend it. We truly appreciate your recommendation and are thrilled to hear that it's the best appliance you have ever purchased. Thank you for choosing LG! ^Cris.
2 in 1 washer dryer combo
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this washer dryer combo is amazing. you just throw a load in and forget about it. washes and dries great !
I would recommend this to a friendExcellent!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality! Can’t ask for more, great price!
I would recommend this to a friendWashing Machine
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Workers were professional and did a Great job. They were prompt and worked efficiently.
I would recommend this to a friendLG Washer Dryer Combo
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and dries clothes perfectly. I really enjoy the convenience of the All the selections. A great space saver for our Condo.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, We are delighted to hear that your LG dryer is working great and providing you with perfectly dried clothes. We're happy to know that you are enjoying the convenience of all the selections and find it to be a great space saver for your condo. Thank you for choosing LG and for sharing your positive experience with us. Your satisfaction is important to us, and we are here to help with any future needs you may have. Thank you for being a valued LG customer! ^Cris.
Lg washerdryer combo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Washes and dries in one cycle no need to move laundry! Really like it !
I would recommend this to a friend- Cons mentioned:Dry time
Could be better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes way longer to wash and dry than if I had separate units. Also there is no way to manually enter custom wash and/or dry times.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there. Thank you for sharing your experience with us. We understand that your WM6998HBA washer/dryer combo is taking longer to wash and dry compared to separate units, and that you’re looking for the ability to manually enter custom wash and dry times.
As a first step, you might want to check if there are any available software updates for your unit that could improve performance. Additionally, explore the pre-set cycles to see if any match your needs more closely, as these might be optimized for different types of loads.
Please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you further. We appreciate your patience. —Renzo
Love it, Works great, Perfect
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and efficient, make sure to perform the updates, super easy to clean lint trap
I would recommend this to a friend
