Customer Ratings & Reviews
- Model:
- WM3470CM
- SKU:
- 10812438
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Perfect washing machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this washer! It’s quiet too, and large capacity, it’s perfect! I use cold water only and it gets the clothes very clean, even if I do a quick wash. We are a family of 7 and use this all the time, kids clothes alway get the stains removed and it spins so great they dry with less dryer time ! Energy efficient plus we absolutely love it
I would recommend this to a friendMoron Who Trusted Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy needs to rename itself Pinochio Buy. The more they open their mouths, the more they are lying. From the sales staff (totally untrained and zero product knowledge), to Corporate Management. Simply put their ambitions exceed their talents!!!!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Thank you for reaching us. We're so sorry to hear that you've had a negative experience with Best Buy. I can imagine how frustrating it must be to deal with inconsistent information and poor customer service.
I want to acknowledge your frustration and apologize for the inconvenience you've experienced. It's unacceptable that you didn't receive the level of service and expertise you expect from a retailer. We understand that trust is built on honesty and transparency, and it's clear that Best Buy has fallen short of those expectations. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Couldn'tUse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The one we had delivered leaked and replacement would take 6 weeks so we have not ever used this model.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, Karlius. Thank you for bringing this to our attention. We understand your concerns regarding your LG WM3470CW front-load washer and appreciate you sharing your experience. While we’d love to assist further, it’s best to contact Best Buy directly regarding your replacement. Their support team can provide the most accurate information and next steps for your situation. You can reach them at Best Buy Support & Customer Service: Best Buy Support & Customer Service - https://www.bestbuy.com/support
Should you have questions about your unit once it arrives or need assistance setting it up, please don’t hesitate to send us a private message on social media @LGUSSupport, and we’d be happy to help.
—Renzo
Terrible purchase
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Already broke. Problem? Doesn’t spin . Bought it approximately 6 month ago
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to share your experience with us. We regret to hear about the inconvenience caused by your recent purchase of the LG Washer (WM3470CW) model. We understand how frustrating it can be when a product doesn't meet your expectations, especially when it breaks down quickly. This is certainly not the quality we want our customers to experience with our products. Please visit this link: https://www.lg.com/us/support/help-library/lg-washer-troubleshooting-washing-machine-drum-not-spinning-CT10000012-20150584818000. If you require further assistance, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy
Do not buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer failed on the third load. Could not drain the water. Took a few days to get the clothes out. Returned for a full refund.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Howard. Thank you for taking the time to share your experience with the LG Washer (WM3470CW) model. We're sorry to hear about the performance of your unit. We strive to offer top-notch products and a smooth experience, but we fell short in your case. It's great that you got a full refund for the washer. Your feedback is important to us, and we will use it to improve our products and services. If you need any more help, you can reach out to us on social media @LGUSSupport. ^Juvy
Deliveyryperson
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery persons was bad ! I dont like those people they are junk no polite i had bad experiences with them so i am not going to online orders any heavy equipment from best buy coming future days ahead!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We're sorry to hear about your unpleasant experience with the delivery personnel. Your satisfaction is important to us, and we apologize for any inconvenience or discomfort caused.
We appreciate you bringing this to our attention, and we want to assure you that your feedback is taken seriously. If there are specific details you'd like to share about your experience, please feel free to send us a private message on Facebook or X at @LGUSSupport or call us at 1-800-243-0000 ^Jayne
Delivery was terrible
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy delivery is the worst. Don't do it. I took 3 days off of work because they kept canceling at the last minute!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello, Rob. Thank you for sharing your experience with us regarding your LG washer model WM3470CM and the challenges with Best Buy's delivery service. We understand your frustration and appreciate your loyalty to LG products over the years. To assist you further, kindly contact the Best Buy's customer support. If you have any questions regarding your unit, please send us a private message on our social media platform via @LGUSSupport. Your feedback helps us improve, and we're committed to addressing any issues you may encounter. We look forward to assisting you. ^Sam
Washing machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review. I do not like my washing machine it doesn’t get enough water
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for bringing this to our attention. I'm sorry to hear that you are not satisfied with your washing machine and that you feel it does not use enough water. I understand how important it is to have a functioning appliance that meets your needs. Your feedback is valuable to us, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Home washing machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I buy this LG washing machine it shake a lot it scared me so bad
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We understand your concern with your LG front load washer. If you're experiencing vibration issues, there are some simple troubleshooting steps you can try based on available LG resources. Make sure the washer is properly leveled on a stable surface and that the load inside the drum is balanced. Overloading the machine or having unevenly distributed clothes can lead to vibration problems. You can also check if the shipping bolts have been removed, as they can cause excessive vibration if left in place. For more detailed guidance, you can visit this link: https://www.lg.com/us/support/help-library/lg-washer-troubleshooting-vibration-issues-on-an-lg-washing-machine-CT10000012-1400517829363. Following these steps should help address the vibration concerns you're facing. If you need further assistance, please feel free to reach out to our social media team on Facebook or Twitter at @LGUSSupport. We're here to assist you in resolving the issue. ^Sam
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer itself was nice but I had to return it.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Ash. Thank you for sharing your experience with us. We're glad to hear you found the LG Washer (WM3470CM) model to be nice, although we understand that you needed to return it. We strive to provide high-quality products and excellent services to ensure a smooth and seamless experience. Regarding return, please contact Best Buy customer service at 888-237-8289 for immediate assistance. If you encountered any specific issues or if there's anything that could have improved your experience, we'd love to hear more about it. Please reach out to us on social media @LGUSSupport. Our team will be more than happy to help with any concerns or additional support you may need. ^Juvy
Excellent washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Washer works great, spins clothes almost dry. Have already noticed a savings on electric bill versus the old washer that had to be constantly ran on spin cycle over and over.
I would recommend this to a friendBasic Washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Is a basic front load washer with the features used regularly. Is very quiet and efficient.
I would recommend this to a friendGreat washer!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had issues with a very new top load machine, so purchased this as a replacement. This model is so much quieter and get clothes cleaner than the one we replaced. Very happy with our first LG appliance!
I would recommend this to a friendLG stackable washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s quiet, it’s efficient! Really happy with how clean and sleek the washing machine Luxe in our laundry room
I would recommend this to a friendGreat buy for price!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been purchasing LG products lately and have been pretty happy with their products. This washer is spacious and nice - with the front loading option. It uses smart technology that weighs the clothes and amount of soap used to time the cycle. My only complaint is that when I have a larger load, the cycle time estimates over one hour. Also my previous washer had a more settings, like "workout wear" cycle, but the options on this washer are standard - Normal, Heavy Duty, Bedding, Towels, Delicates, Prem. Press, Speed Wash and Tub Clean. Overall it's a great washer for the price paid.
I would recommend this to a friendNew Laundry Room
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this appliance, delivery when requested, installed perfectly. No problem with the operation, very easy to use with good results.
I would recommend this to a friendLG washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the LG washing machine. It’s so quiet I don’t even know it’s running.
I would recommend this to a friendProduct without Service is a losing combination.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product, LG washing machine, is functioning perfectly. HOWEVER, I was gobsmacked when the first BB delivery /installation team informed me that the valves would have to be replaced. They did NOT even move the old machine out onto level ground. Result, a weeks delay and $600 in plumbing, machine pull out, and new valve replacement. The second BB team was excellent, but perplexed as to why the first team could not install the new washer. I need financial consideration for this. Period.
I would recommend this to a friendQuiet washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet and washes my clothes so well. I also like that it shows how much time is left till the cycle finishes. I'm very happy with the purchase.
I would recommend this to a friendGood washer and dryer selection
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good quality, right price. very happy with this purchase
I would recommend this to a friend