Customer Ratings & Reviews

We bought this from BestBuy, but they outsource installation, and that was a nightmare. Would up returning the uninstalled product and buying it elsewhere. I do like the washer - it is quiet and seems to do a good job cleaning.

We have been using this for 2 years. Never disappointed us. Very good washer and smart app included.

Great washer. Previously owned LG front loader from 2005. Was running like new when we moved. Best Buy installation was top notch as well. Professional, Courteous, and efficient! Will buy all appliances here.

1st front-load washer, and I love it so far! The ThinQ app and features are amazing as well! I especially love the notification to my phone when my wash is complete.

Love it! Didn’t think I cared about the smart features but have really enjoyed getting notifications when wash is done and the ability to remote start. Feel like I’m much more efficient now.

This is a wonderful front loading washing machine. I have had one before but it was not a LG. The size of the tub is great. I can wash large loads and they spin so dry that the drying time is less than I have ever experienced before.

First time use LG washer work very good. Use water as need no waste extra water. Great turbo wash.... cloth come like fully dry. Best thing wi-Fi change settings as we need notification received.

Seriously my clothes seem cleaner to both me and my wife, love the machine and it looks great also. the stacking has freed up a lot of space in the laundry room

We love it. It is fast and very quiet. Very easy to use.

working great, cleans cloths well. the only problem is that the base this came with isn't large enough to fit a standard laundry detergent standing up. Seems like an obvious thing to include.

The product works as expected. The value of purchasing this washer at the Best Buy Outlet is amazing!!! Going for a dishwasher next.

Love multi cycles. Had a rough start as purchased from Best Buy Oulet and when delivered and installed water poured out of it. So glad I purchased the protection plan and geek squad came out and fixed it.

Outstanding appliance at a great price. Bought at the Timonium open box location. Significant t savings purchasing there. Many of the appliances have barely noticeable blemishes

We bought this washer last month as a replacement of Whirlpool washer that did not last a long time with us. I like technology added to it, the programs are diverse and cover all your needs. It runs smoothly and quietly.

So far so good. Only time will tell. The bearing went out after one year on a Samsung I had so I'm hoping for better luck with this one.

We have only had this washer for a few weeks, but we love it. My only complaint is the door swing is not reversible. We stacked our washer and dryer and can not change the door swing to better as suit our laundry room.

Bought both the LG washer and dryer to replace a top loader. We have had these about 1 month now with zero issues. Clothes are noticeably cleaner. We would strongly recommend.

This washer meets all expectations. With multiple settings and cleaning efficiency, it's perfect. Connected wifi a bonus.

After a month we are quite happy with this. It operates as expected, and have had no problems. Like being able to download additional cycles, and checking on status from an app.

After my old school top load washer went out, I took at least a month before I finally decided on this unit. I was really excited about the unit but from the start I had issues. The washer did not drain properly. If I did not unload the washer as soon as the cycle stopped, it began to fill woth water again. They delivered a new machine and I had the exact same problem with that one as well. I’ve begun my return on the unit. I DO NOT RECOMMED THIS UNIT!!!!