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Customer Ratings & Reviews

Your price for this item is $949.00
The comparable value price is $1,449.99

Customer reviews

Rating 4.7 out of 5 stars with 652 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 652 reviews
  • Rated 5 out of 5 stars

    Great service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works well and arrived on time. Team did a good job installing the washer and dryer. We had to stack it instead of side by side because the space for limited which the team installed without hesitation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the $$

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great no issues as of yet. Had my washer go out and took a few weeks of researching to land on this washer/dryer set and couldnt be happier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer and dryer duo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Delivery and set up were fast and easy. The Washer does everything it promised. Matched it with the Dryer and two pedestals. The set looks great and enhances the laundry room!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t be more pleased with our sales person Howard and the delivery of our new LG washer and dryer. Transaction was easy and delivery was on time and guys were great!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Front loaders still need to be improved

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely not what I expected : Baby sox get stuck between door glass and seal more often than not and end up full of detergent. Sometimes it will start final spin cycle and still there was detergent on the clothes. Every other cycle is unnoticeable, very very quiet except spin mode, if it ends up slightly unbalanced in spin mode it will tear apart the house since today's expensive homes are built from cardboard and sticks. The machine is very high quality, very sturdy doors, but the spin cycle turns it into a piledriver. Hopefully it was just a bad unit.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer works great would highly recommend to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this product .. its very excellent washer

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works good but not quiet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer worked like it was supposed to but it was not quiet at all. I think it was a flawed unit. My laundry room is upstairs and it was vibrating things on my walls downstaits across the house. It just didn't sound right. It had a loud vibration sound like a cell phone vibration sound and feel. Also when the drum spun it sounded like there was a playing card stuck to the side of it and it slapped a pool of water with each rotation. I returned it and ended up buying the LG 8100 model with dryer and they are both really quite and work great so far.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Here's a link that would help you understand the noise with the machine [https://www.lg.com/us/support/help-library/explanation-of-washer-noises-CT10000010-20152349204032]. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Jovelyn LG

  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my kids they love it. They love all the features, how it tell when loads are done as well as the melody when it finishes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this set. I wanted to stop paying a dry cleaning service to oay for my large bedding. This works great on my king size comforter

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome but a bit loud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is great it does the job very well. Clothes come out clean and I use the app to keep me up to date how much time is left on the cycle and when it's done. The only complaint I have is that it's louder than my previous Samsung and GE. Otherwise awesome washer!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG Washer and Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both washer and dryer were what we wanted. Glad LG put a washer plant in Tennessee, Wish they would include a dryer plant as well??? Only had the units for a couple of weeks so far and they perform well. We like the quiet operation... Delivery was good and men were very courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t think Wifi connectivity was going to be useful. However, I do appreciate knowing the appliance is working as it should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy user

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    heavy machine compared to top loader, switched door to open from opposite side, no problem. Wife very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing Machine Bliss!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love love my new washing machine. Even the kiddos think our clothes are cleaner with the steam wash. The fact that BEST Buy could have it delivered to my house within a week was awesome!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great price. great service 12345678901234567890xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A month in and g ready first impression

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been a month and a handful of loads. This washer is really good. 4.5 stars. Will update this review if anything changes.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    unbalanced washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Things started out well. Large drum, clothes clean...but soon the machine jumps and is un balanced when in spin cycle. Followed instructions for loading clothes, and the problem gets worse. Even a load of socks and T-shirts does not spin evenly. NO phone numbers to call the LG company, just filling out a form. The response is "Someone will call you", which of course has not happened. Has a 1 yr warranty, and it's only 1 month old. I'm hoping it can be replaced

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are disappointed to learn that you have experienced multiple issues with getting this repaired. We would like to gather more information from you to expedite a resolution. However we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, your contact info and brief description of your complaint and we will research and do everything in our power towards a mutual resolution. Thank you. ^Jennifer LG

  • Rated 5 out of 5 stars

    Sleek and powerful

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is a workhorse and looks great in our laundry room. I love the wireless app feature so I get notified when a load is done or I can check on the status.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought from scratch and dent Section. All damage was cosmetic. Price reduction more than compensated for damage.

    I would recommend this to a friend