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Customer reviews

Rating 4.7 out of 5 stars with 1086 reviews

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    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,086 reviews
  • Rated 1 out of 5 stars

    Poorly Made NOT a quality product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not "clean" as effectively as advertised, remote feature turns off, and control panel is sensitive

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Thank you for taking the time to share your experience with the LG 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360. We are sorry for any inconvenience you may have faced while using our product, including issues with its cleaning effectiveness, remote feature, and control panel sensitivity. Your feedback is valuable to us and we would be happy to offer our further assistance. You can reach out to us privately on Facebook or X (Twitter) via @LGUSSupport. We are always available to help and appreciate your understanding. ^Sam. LG

  • Rated 1 out of 5 stars

    Hate this washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't connect to WiFi once the dryer was connected. The washer is not level on the pedestal and it bangs and shakes during the spin cycle.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    High Efficiency Smart Turbo Wash by LG

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an excellent machine. It is much faster than my previous machines, cleans better and is very user friendly. I also appreciate the AI aspect of it as well as the APP that notifies me when the cycle is done so I can remove the clothes from the washing machine before they begin to smell.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys scratched my new appliances all up on the top of both washer and dryer!

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, NancyB. Thank you for taking the time to share your experience on your LG Front Load Washer (WM6500HBA) model . We appreciate your feedback and apologize for the inconvenience caused during the delivery of your appliances. We understand how frustrating it must be to receive scratched appliances. To address this, we recommend reaching out to Best Buy customer service at 888-237-8289 for immediate assistance. Our team will work diligently to find a suitable solution for you. If there's anything else we can do to assist you with or if you require further assistance, please send us a private message on Facebook or X (Twitter) using @LGUSSupport. Your satisfaction is important to us, and we look forward to making things right. ^Juvy LG

  • Rated 4 out of 5 stars

    President's day sale

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the washer dryer set to replace 20 year old LG set (They served us well, but bearings out on the washer and the dryer sounded like it was close to expiring as well) - I almost went with the 4.5 Cu Ft like we had, but the extra room is helpful. Only been installed for a couple weeks and haven't yet run many loads through them but impressed do far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New LG Stainless Steel Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is awesome looking and works like a charm. WE love all the different features and setting you can easily set. We always bought Samsung in the past but had numerous problems and switched to LG.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ❤️ LG!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washing machine, five star. If I had one thing to make better with this machine would be the lint tray. Somehow there still lint gets past the tray. Other than that, love the washing machine!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Front Load 4.5 cu Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washer -- so many nice features and selections. Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an open box sale. Was worried at first but other than a few scratches we've had no problems. Cleans the clothes great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washer performs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer was selected as a replacement for a failed GE model. It is much quieter and seems to clean the clothes better. We will see how it stands the test of time, but from all the research I have done the LG models last longer than others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Beast!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a lot of washers in the past but this one is the best!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washer & Steam WM 6700HBA

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the many features on this washer that I still. have not tried.I love the appearance of this machine and the fact that everything begins with touch. It is very. futuristic and that is what drawed meto this machine.I also love that I control the ash cycle from the app on my phone. Highly satisfied.Do make sure you read the instructions first prior to using to get optimal benefits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, fast, good brand, a lot options for wash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product so far

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. It washes quicker than our other Samsung washer and seems to clean well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient in washing time compared to other model take longer time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New washing machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washing machine very easy to use very fast at washing loads also very efficient. Use of water great washing machine highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Family Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Washer, quiet, efficient, totally automatic with an AI app. It gives you updated information on your clothes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall happy with purchase highly recommend store associated at Lancaster, OH location very helpful and informative!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! This washer is so quiet. It looks great! I was so pleased with my purchase when it arrived.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great capacity, very easy to use. Has many cycles for your laundry washing.

    I would recommend this to a friend
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