Customers recognize the 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 as a high-performing appliance, frequently praising its superior cleaning ability, quiet operation, and user-friendly design. Many appreciate the washer's large capacity and modern aesthetics, along with the added convenience of steam and energy-efficient features. Positive feedback also highlights the machine's innovative features and overall quality. The product receives overwhelmingly positive reviews regarding its performance and ease of use.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 957 reviews
Rated 5 out of 5 stars
LG for the win!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far it’s been amazing! Couldn’t be happier! You could say I am a lazy laundry lady but with the smart app I have never been more excited to get off my couch and switch my laundry over!
This reviewer received promo considerations or sweepstakes entry for writing a review.
The service was fantastic. Melvin (if I’m not mistaken) walked us through various washing machine options, advised on all pros and cons. And we got a great deal on the set we bought.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome washer, smart functions are amazing and my wife loves the auto soap and softener features! Upgrades let us choose from multiple musical chimes which is fun also!
This reviewer received promo considerations or sweepstakes entry for writing a review.
We just changed ours out from a Samsung. This is so much nicer, better, and mlre efficient. We love the AI technology that is integrated. By far our favorite appliance that we have ever had!!
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this washer and Pedstal and it was installed by Best Buy. From the beginning the washer makes an extremely loud noise anytime during the spin cycle. As I’m sure everyone knows, it’s extremely difficult to get adequate help when calling Best Buy. Most time, the call seems to be directed to a foreign country where there is a huge communication gap and then you’re transferred somewhere else. Also, when I made this purchase originally and set up the delivery date, Best Buy cancelled the delivery date WITHOUT explanation at Noon on said appoint ment date….This was after the numerous automated confirmations and after the delivery confirmation the morning of delivery. I was sent a text asking me to make an appointment for delivery the same day the washer and dryer were supposed to be delivered…Anyway, no I have a brand new washer that makes extremely loud noises. My previous survey has gone unanswered or unaddressed when I submitted it weeks ago. I have video of this issue and would love for someone at Best Buy to be able to see what I’m dealing with. Unfortunately the thousands of dollars I paid for the washer and dryer is probably all they care about.
Hello there, ANTHONYT. Thank you for sharing your experience with the delivery and installation of your LG WM6500HBA washer and pedestal from Best Buy. We understand your inquiry regarding the extremely loud noise during the spin cycle and the challenges you've faced in getting assistance, including the unexpected cancellation of your delivery. We recognize that this is a serious situation, and we want to ensure you get the support you need.
Since your purchase, delivery, and installation were handled directly by Best Buy, they are the best resource to investigate the issues with the washer's noise and the delivery complications you described. We encourage you to reach out to Best Buy's customer service directly to share your video evidence and discuss a resolution for your new appliance. You can contact them by visiting their "Contact Us" section on their website for alternative support options like online chat. https://www.bestbuy.com/site/lg-5-0-cu-ft-high-efficiency-stackable-smart-front-load-washer-with-steam-and-turbowash-360-black-steel/6532181.p?skuId=6532181 Please send us a private message on Social Media @LGUSSupport with your unit's model number and serial number, along with any relevant case numbers you may have from your previous interactions, and our team will be more than happy to explore possible solutions and provide support. We appreciate your patience. —Renzo
Rated 2 out of 5 stars
Mediocre washer function, cheap parts
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The soap dispensing drawer had bad mold that caused the tray to be stacked. The guide for soap dispensing is also installed warped and not flush against the entry further causing the drawer stuck issue. Cheap injection molding and bad QC. Cleaning action is rough for the delicate cycle. Cannot clean queen size comforter thoroughly. I do like the thinkQ app control. Too bad the hardware is subpar. Will never trust LG brand again.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It works great so far! Got it November 2023 and it’s currently December 2023. I love how spacious it is, and how many different washing options there are.
I would recommend this to a friend
Rated 5 out of 5 stars
Great washer
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best washer every bought it works great and doesn't waste alot of water
We appreciate your fantastic review and are delighted to hear that you had a seamless shopping experience with us! Our team works diligently to ensure that our products meet your expectations and are delivered promptly. Thank you for choosing LG, and we can’t wait to serve you again in the future! ~ Tanisha
Rated 5 out of 5 stars
Fantastic machines
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fantastic machine! The LG app notifications is awesome! It will notify you as to when to move your clothes as well as remind you of the service. Looks great also!