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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 785 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers often highlight the quiet operation, overall performance, and large capacity of the 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload. Many appreciate its ease of use and stylish design. However, some customers have noted concerns regarding the detergent dispenser not draining completely, a lack of desired cycle options, and issues with unusual odors. A few customers reported problems with temperature and spin settings.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 784 reviews
  • Rated 5 out of 5 stars

    LG Top loading washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning the ropes, but it is very High Efficiency.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love this Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look and the product. Highly recomend LG Washer and Dryers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LG washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, efficient washing machine. I love the color of appliance. Makes it look always clean!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All good stuff

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this washer, especially the AI function!!!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing washer I would recommend!! Very quite, washes amazing

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks sleek and washes clothes good! I haven’t had a problem yet with it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice looking but making bad noises

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just had this machine installed recently. It’s nice looking, clothes come out really clean…really like the options on the app… but it makes a really bad clunking sound during the cycle. Will need to schedule someone to come look at it.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, Laine. Thank you for sharing your experience with us. We understand your inquiry regarding the clunking noise coming from your LG 5.5 Cu. Ft. High Efficiency Smart Top Load Washer. Based on official LG resources, please ensure the shipping bolts have been removed and the unit is properly leveled on a flat surface to reduce noise during cycles. Your feedback is important, and we'd like to assist you further.
      https://www.bestbuy.com/product/lg-5-5-cu-ft-high-efficiency-smart-top-load-washer-with-easyunload-alpine-white/JJ8VPZQZQ6
      For further assistance and any specific concerns you may have, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo LG

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 star all the way. Excellent washer, quit performance, and looks good too. Considering getting the matching dryer now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good washer it haves a lot of settings on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg 5.5 washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer holds everything. Cuts laundry time way down. From bedding to towels and everything else. Works perfectly. I only use lg since my last set outlasted everyone's that i know. Had them for 13 years. Great machine, great prices, and great service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG IS BEST

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice good product, l love it to used this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and helpful!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the easiest purchase I have ever done. Walked in and someone asked me what I was looking for, I said a washer and dryer. He walked with me over to see all the washers and dryers . I said a wanted the best with the smallest amount of buttons. 2 minutes I said I will take the LG washer and dryer! Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    User Friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! I like the large capacity and the ability to use the APP

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Loveee

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!! Does a great job and love the song it sings

    I would recommend this to a friend
  • Cons mentioned:
    Door quality

    Rated 4 out of 5 stars

    Quite Nice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice item and it has been performing well for a month now. The matching dryer is also nice, but the door for it might be faulty. well see.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LG WASHER IS THE BEST WASHER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT IN FUNCTIONALITY AND USERFRIENDLINESS. QUICK AND EFFICIENT WASHING INDEED.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    So far so good.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we really like it. Very fast and very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and easy to use. I love it . This machine is beautiful inside and out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT SALESPERSON GREAT PRODUCT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THROUGH THE GUIDANCE OF OUR SALES PERSON WE WERE SHOWN THIS MODEL AND ALL THE DETAILS WERE CLEARLY SHOWN TO US.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lg washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to get use to. After about 18 yers with our LG trom we went with lg again.So far so good

    I would recommend this to a friend
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