Customer Ratings & Reviews

Love this washer. It's quiet, has so many features and never gets off balance like my previous washer. This was recommended by consumer reports and they were right.

These washer was exactly what I was looking little talk for me other than that great

A really good high capacity washer with a TON of customizable cycles. We switched from a font load machine and I’ve noticed the clothes just don’t get as clean overall, but we are happy with the purchase.

This machine has a huge capacity and you fill the detergent and softener reservoirs and it will tell when you need to refill them again. You don't have to add detergent to every load

I bought this washer 9 months ago for a new home. It's worked fine until very recently when it started giving an error message at the start of most loads. We contacted LG support and before they would ever send a tech they sent us a video telling us to take the impeller out of the bottom to make sure nothing was stuck in it and of course there wasn't. After that, they sent a service tech out who told us the motor needs to be replaced. LG will not send more than one tech to move the machine and do the repair even though two were needed to bring it into the house and upstairs to the laundry area. I spoke to a manager at LG and they said they will only pay for the service company to send one tech for any appliance repair. I think its ridiculous to already need a motor replacement on a 9 month old washing machine that is only used in a household of two people, and even more ridiculous that the warranty doesn't even cover sending enough manpower to do the needed repair. This will be my last purchase of any LG product ever.

[Employee of bestbuy] Amazing washer and dryer combo, fast, steady, not a lot of noise, and great washing drying options

This thing is great. It practically does all the work for you and having an app that tells when it's done is brilliant.

Great top loading washing machine. I love not having to refill the detergent every load.

Absolutely huge. Love everything about it so far.

I’m very happy with this washing machine. Being able to start a cycle using the app is really convenient and getting a notification that the load is done saves me from going up and down the stairs more than I need to ( I’m not getting any younger). I like that I can get a deep fill to cover all of the clothes- if there isn’t enough water to do that, I don’t feel that the clothes are really getting properly cleaned. The only negative issues I have are how long most of the cycles take and because I’m rather short, it’s difficult for me to reach into the tub to remove the clothes.

This product made me realize that the previous product I had was causing damages to my clothes. I am glad I bought this product and I highly recommend everyone to please if you have to buy a product go with this particular brand

I just love my new washers and all its features. This makes life so much easier with all the setting, self cleaning plus it connects to WiFi so I can start my and dryer and monitor the cycles I fully recommend these products

The capacity and washing options are great. The washer looks great and is easy to use. I have washed some large rugs and normal loads and the washer works great.

Awesome item,smart and easy to use…..comparing with the older appliance it’s really friendly and convenient,I’m happy we bought this item,the price is right for what you getting….

This washer is terrific. Cleans clothes great, easy controls and all the cycles you need. Wifi connectivity works great, lets you know when wash is done. Delivery was on time and flawless, the people were neat and did a great job.

Love this washer. You can fill the detergent and forget about it as it automatically dispenses. Ive never had a problem with cleaning or leaving residue like some samsung washers. Paired with the same dryer they automatically connect so you dont have to choose which type of load your drying as it adjusts automatically.

I didn’t know how I would feel about the one knob but it’s been great. I love that my phone tells me when the load is done.

When I first seen this I was a little afraid to buy. This is one of my best home purchases. And I’m a 3 time home owner.

So far, a great purchase at the outlet store. Great service from Steve at the Farmers Branch location. Product wrapped nicely for transport in the rain with my own trailer.

Love this LG! Best feature for me is the dispenser which holds enough softener and detergent for several loads at a time.