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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens tomorrow at 10 am
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Customer Ratings & Reviews

$848.11
Save $601.88
The comparable value is $1,449.99

Customer reviews

Rating 4.6 out of 5 stars with 789 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 789 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Yes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, efficient gets the job done. I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washes well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice washer, looking to get the dryer now. Easy to use

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Just a heads up

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the style of the machine, if your home doesn’t have great water pressure I wouldn’t recommend, it will take time for your washer to adjust but once it does it very reliable. I highly recommend to have the app just in case because it will warn you and give you heads up

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my wife loves it and its easy enough for me to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and Dryer purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product as advertised. Quick delivery and set-up. Only wish Best Buy agents at store had better product knowledge to help customers compare different washers and dryers. That being said the agent on the floor was courteous and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG Smart Washer has lot of options. Installation arrangement from Best Buy was efficient and hassle free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I haven't had a problem with my washer looking firward to download some new wash cycles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase of this LG dryer makes me very happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this washing Machine very much. From what I’ve seen so far I’m pretty confident it will last Long time. It appears to be very sturdy. The washing capacity is huge and the final spin gets cloths very dry. That feature cuts way back on drying time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Somehow the laundry is coming out smelling better than our last LG washer. A bit odd because there is no 'gentle' or 'fabric softener' button. But different settings will get you there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We especially love the quiet operation, energy-efficient features, and the intuitive controls that make selecting the right settings a breeze. We are very happy with our purchase .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how the delivery is on time and they know exactly what to do , helping and answering questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. Cut my washing time down drastically. Love the Turbowash option and large tub.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING PAIR!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with my washer and dryer set! The convenience features of the set are amazing. I’ve always been satisfied with products I’ve bought at Best Buy but these are far beyond!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had it for very long but so far everything is working out fine.

    I would recommend this to a friend
  • Cons mentioned:
    Door quality

    Rated 2 out of 5 stars

    The door

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The top door doesn't close easily. I have to slam it hard to get it close. A piece of washer on the door is already loosen.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your experience with your LG Washer (WT8400CW) model. We understand how important it is for the lid to open and close smoothly during everyday use. One helpful step you can try is to check the hinge area and the lid dampers to ensure nothing is obstructing the motion. Wiping the hinge points and making sure the washer is leveled properly can also help the lid align and close more easily. For more guidance, visit https://www.lg.com/us/support/help-library/troubleshooting-an-lg-top-load-washer-door-that-will-not-close-properly--20152830489687. If you’d like us to take a closer look at your unit, please send us an email at [email protected]. We're here to help. ^Juvy LG

  • Rated 3 out of 5 stars

    Not fully adjustable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel like this machine washes fairly well. It has a learning curve as all such new things do, but it does the job fairly well. I do think that the soap does not fully come out sometimes so an extra rinse is occasionaly required. My biggest complaint is that there is no setting that lets me customize to my hearts content. The presets all have options that are locked and I think this is often why the laundry doesn't come out as desired. I've never had presets like this before and it's frustrating.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Buyer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ourchase was straight foward on the website. The delivery, on time, the 2 guys were super nice and friendly. No issue removing the old washer and installing the new. So the service was 5 star. Way too soon to review the unit itself properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Marilyn's review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience picking out the washing machine with Best Buy personnel --- and very happy with the delivery and installation. The machine is functioning just as expected. I am happy with the number of cycles and water and spin options available. Excellent!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My washer is great and I can change the tunes. I love it, thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Nice washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, quiet. Laundry is very clean. Would buy again

    I would recommend this to a friend
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