Customer Ratings & Reviews
- Model:
- WT8400CB
- SKU:
- 10936207
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
- Cons mentioned:Smell
Skunky
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stinks all the time weird smell. My samsung never snelled. Goimg to contact support on issie
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thanks for reaching out. We appreciate you bringing this to our attention.
We understand how important it is for your LG Washer (WT8400CB) model to stay fresh and odor-free. A persistent smell can often be caused by detergent buildup, trapped moisture, or residue in hidden areas. To help resolve this, we recommend running the Tub Clean cycle using an LG-approved washing machine cleaner or white vinegar. Be sure to leave the lid open between washes to allow the interior to dry completely. You can also check out here: https://www.lg.com/us/support/help-library/lg-top-load-washer-cleaning-and-maintenance-guide--20152385368911 for more tips on keeping your unit fresh.
If you’d like further assistance, feel free to send us an email at [email protected]. We’re here to help. ^Juvy
Beat machines on market
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best machines ever! Clothes smell so good! Electric bill is lower. Replaced my 15 year old front loader
I would recommend this to a friendThe best washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best LG washmachine ever, super fast washing .
I would recommend this to a friendGreat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s amazing! Bought this along with the dryer. Does a good job and offers several washing functions.
I would recommend this to a friendGreat washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking washer. Very happy with the remote app and functionality. Everything is working as designed.
I would recommend this to a friendLG WASHER DRYER REVIEW
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent buying and delivery experience, The quality and operation have been excellent!!
I would recommend this to a friendSometimes you have to turn the machine off and bac
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes you have to turn the machine off and back on to get it to work!
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, MichaelC. Thank you for sharing your experience with the LG 5.5 Cu. Ft. High Efficiency Smart Top Load Washer. We understand your inquiry regarding the machine needing to be restarted to function. We suggest ensuring the power cord is securely connected and checking that the outlet is providing consistent power.
https://www.bestbuy.com/product/lg-5-5-cu-ft-high-efficiency-smart-top-load-washer-with-easyunload-alpine-white/JJ8VPZQZQ6
For further assistance and any specific concerns you may have, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo
LG Washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't think I will ever go back to a front load. Large tub, very efficient, clothes are clean.
I would recommend this to a friendGreat Washer and top brand
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer top notch from LG. It is a smart washer as well
I would recommend this to a friendlemon model
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trash And nightmare ordered this lemon model and hot delivery on time , i started with very little load and in 2 minutes having error LE motor error , i contacted bestbuy immediately and told them to returned or refund as such it was in 15 day return policy they offered if i wanted to exchange with another, i was very disappointed and decided to go with samsung but unfortunately they cancelled my appointment without asking me and didn’t pickup LG lemon washer that was sitting in my house for two weeks, i try 20 thousand calls and finally was able to speak with Home service customer representative brittney and cynthia because those indian customer service representative know nothing and just waisted ny time for two weeks well i short home service was able to place appointment for just pickup LG and i didn’t want any other washer but just refund in my credit card and they picked up washer almost three weeks and more worse was my refund process because bestbuy isssue gift cards when i buy unfortunately i had to go store to solve my issue because call center was unable to respond
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for sharing your experience with us. We understand your situation and the challenges you've faced with the delivery, error issues, and the refund process for your LG WT8400CB washer. It sounds like this has been a difficult experience, and we truly appreciate your patience in working through it.
To assist you further, we recommend reaching out to us directly through private message on Social Media @LGUSSupport, where we can review your case and help find a resolution. We want to ensure that this is addressed promptly and properly.
https://www.bestbuy.com/site/lg-5-5-cu-ft-high-efficiency-smart-top-load-washer-with-easyunload-matte-black/6573546.p?skuId=6573546
We look forward to working with you to resolve this issue.
—Renzo
A good washing machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good washing machine. Love the fact that various settings can be controlled / adjusted.
I would recommend this to a friendreview for washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent customer service and very happy with the quality of the washer
I would recommend this to a friendWashes well- but get the Extended Warranty
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It washes well, but gets off balance and will repeat the wash cycle over and over. I didn't realize it until after the 4th round of it rewashing. Glad I got the warranty. It does have "AI" and can download an App to monitor wash cycles.
I would recommend this to a friendGreat customer services.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent customer services, fast delivery and installation
I would recommend this to a friendLG Washer Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding product, it's capabilities exceeded our expectations
I would recommend this to a friendWasher.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.wonderful washer. One of the best appliances I have owned.
I would recommend this to a friendExcelente marca
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it and machine. No me decepciona la marca Samsung, siempre recomendada
I would recommend this to a friendFast and clean.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this thing it's fast and the clothes just smell cleaner than the Samsung I had.
I would recommend this to a friendGreat washer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the color black and the huge drum tk fit a heavy load of clothes and towels.
I would recommend this to a friendLG -- Very Nice, As Always!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good! More options than we know what to do with!
I would recommend this to a friend
