Customer Ratings & Reviews
- Model:
- LRGL5823D
- SKU:
- 6401966
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Ease of Cleaning
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers are pleased with the 5.8 Cu. Ft. Smart Freestanding Gas True Convection Range, particularly its air frying capabilities and ease of use. Many appreciate its overall performance and sleek design, as well as the array of features it offers. Some customers have expressed concerns about the burner functionality and the fingerprint resistance of the stainless steel finish.
This summary was generated by AI based on customer reviews.
Stove is excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent stove that has worked flawlessly.
I would recommend this to a friendBirthday gift
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a gift for my mother. She absolutely loves it.
I would recommend this to a friendSafety issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a nice range but there is a serious safety issue. If you even slightly bump or brush into the stove top burner knobs, they turn on and ignite the burner. It has happened several times so far and one time it happened real fast and caught my shirt on fire. So if you have children it is not good either. Also while you are not home, pets may be able to turn in on if they were looking for food and bumped the knobs. I tried calling the manufacturer but good luck getting anyone to help.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We understand your concern especially this is all about the safety of everyone. This feedback will be shared with our product team. We apologize for any inconvenience.^Venette
Stove
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very attractive appliance, can used the burners at the same time.
I would recommend this to a friendStove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful Stove ! Love the 5 burners and the skillet
I would recommend this to a friendLG oven
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good stove good oven lots of functions Good color finished
I would recommend this to a friendLG Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All together nice range, hard to get used to how to operate.
No, I would not recommend this to a friendXxx
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have to change the gas connection so that the stove can be pushed against the wall.
I would recommend this to a friendHarshraj
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Salesman explain nicely for product and insurance.
I would recommend this to a friendGood fire
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stronger fire then my old range would recommend to friends
I would recommend this to a friendStove
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good stove. But the fan for the air fryer stopped working after the 1st use. Called to get it replaced, best buy said they would contact me, but still no contact.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We regret you did not receive support in resolving the issue and we hope that you are willing to
allow us another opportunity to assist. Please contact LG Customer Support by direct message
via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/).
You can also call us at 800-243-0000. Please provide your contact information, model/serial
numbers of the TV and date of purchase, and we will be happy to assist you.^Venette
Ms
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gas is fine. Didn’t use oven yet.I just installed it 3 days ago
I would recommend this to a friendGreat stove
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome stove would highly recommend to others looking
I would recommend this to a friendJJKK
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product! I love it. Cooks like a dream.
I would recommend this to a friendgood
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looking forward to my purchase excellent stove will shop at Best buy again
I would recommend this to a friendExcellent stove works nicely I would definitely re
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent stove works nicely I would definitely recommend this
I would recommend this to a friendgreat stove
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great stove have lots of features and burners are geat
I would recommend this to a friendStove
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The convection setting will only go to 350 degrees. The oven seems to cook at a lower temp than shows on the screen.
No, I would not recommend this to a friendStill waiting for it to work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installed 4 days after purchase. Went to use oven 2 weeks later just before Christmas and it didnt work. Gave us a code which we troubleshot via the manual x2!! Called Best Buy. The soonest they could get out was Jan 3rd. No Christmas at ours then. They came out to check. Now waiting on the phone to LG! Installer said this happens a lot w this oven! Great!! New oven coming Feb 26th!!!!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with the LG Range (LRGL5823S) model. We understand your concern about an oven malfunction just before Christmas, especially when you were looking forward to using it. We strive to provide top-notch, high-quality products and exceptional service to ensure a smooth experience.
It sounds like you're already taking the right steps by troubleshooting with the manual and getting support from Best Buy.
In the meantime, we suggest reaching out to LG Support directly through a private message on social media @LGUSSupport. We can look into expediting your service request and explore any available options to assist in the interim, while we await the new oven delivery.
We appreciate your patience, and are dedicated to helping you get back to enjoying your kitchen. ^Juvy
Frustrated
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm happy it took 2 months to receive and came not working right. The air fryer doesn't work. Worse thing working with LG appliance customer service, they want proof purchase plus I bought a 5 year warranty. It made me question buying some from best buy because it won't help me issue with LG. So before you buy anything, make sure the warranty is good they help work the supplier. Because you just get run around I had stove 4 month I still have my issue.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey there. Thank you for taking the time to review our product. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Clearly this was not your experience, and we apologize. We will be working to fix it so that an incident like this never happens again. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and we would be glad to help. `Jai.
