Customer Ratings & Reviews
- Model:
- LRGL5823D
- SKU:
- 6401966
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Ease of Cleaning
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers are pleased with the 5.8 Cu. Ft. Smart Freestanding Gas True Convection Range, particularly its air frying capabilities and ease of use. Many appreciate its overall performance and sleek design, as well as the array of features it offers. Some customers have expressed concerns about the burner functionality and the fingerprint resistance of the stainless steel finish.
This summary was generated by AI based on customer reviews.
Mixed feelings
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Top part works very good. Stove instructions not clear, so still trying to figure out all the stove functions.
I would recommend this to a friendDon’t buy; self clean is known issue
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broken control panel after 3 years use. Self-clean function will damage the digital display. Don’t buy this as we hear it’s a known issue but no warranty.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with us. We understand your concern about dealing with a broken control panel on your LG Range (LRGL5823S) model after just a few years, especially when the self-clean function is causing damage to the digital display. We strive to provide durable, reliable, high-quality products that exceed our customer's needs and expectations. While the issue you’re describing is concerning, we’d love to help troubleshoot and assist you further.
To help prevent further damage, we recommend avoiding the self-clean cycle temporarily until we can explore possible solutions. If you haven’t already, please send us a private message on social media @LGUSSupport with your warranty details, and our team will be happy to investigate the issue further and discuss any available options for repair or support.
We appreciate your feedback, and we’re confident we can work together to resolve this matter. ^Juvy
Crap Show
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This unit was a display which was loaded in my truck with no box. Supposed to be brand new. But looked used and greasey.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with us. We understand your concern about the LG Range (LRGL5823S) model not meeting your expectations due to its condition upon delivery. We strive to provide reliable, high-quality products and exceptional services to ensure a smooth experience. When picking up a display unit, we always recommend a careful inspection of the product before it leaves the store. This allows you to check for any cosmetic blemishes, missing parts, or signs of wear and tear, and address them with the retailer directly at that time. We recommend contacting Best Buy customer service at 888-237-8289 to address your concerns, offer assistance, and discuss potential solutions. For more help, you can also email us at [email protected], and our team will assist you in exploring some possible solutions. ^Juvy
Disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased my LG oven 5 years ago. I loved it, but as time goes on the preheat time took longer and longer. Now it no longer maintains the baking temperature and stops heating while baking. Appliance Repair stores have advised me they don't work on LG ovens. It's disappointing that I may need to replace an oven that should last 15 years after only 5 years. I have had great luck with LG this, but would never purchase an LG oven again.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
