Customer Ratings & Reviews
- Model:
- 50UN7000PUC
- SKU:
- 6417301
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers love the 50" Class UN7000 Series LED 4K UHD Smart webOS TV for its excellent picture quality, easy setup, and affordable price. Many customers rave about the sharp and vibrant images, with some even saying it's just like being in a movie theater. The TV's intuitive interface and user-friendly design also make it a breeze to set up and use. While some customers have expressed concerns about the remote control, viewing angle, and limited app selection, the overall positive feedback suggests that this TV offers great value for the price.
This summary was generated by AI based on customer reviews.
Poor leg stands.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unsafe leg stands will not lock into place. Needs better legs.
No, I would not recommend this to a friend3/5
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Buy a separate ROKU device. Good quality display tho.
I would recommend this to a friendSlow Wifi connection, ok TV
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not expect an amazing TV like the high end LGs. Remote is clunky and over saturated. Wifi is extremely slow. Takes a long time to boot up and connect, especially Airplay. My other 4 TVs instantly connect. Will be upgrading this TV next month.
No, I would not recommend this to a friendNot built for non cable users
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t have the standard apps. No HBO, CBS, NBC, etc.
No, I would not recommend this to a friendms.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't used it yet, so I cannot give you a report.
I would recommend this to a friend- Cons mentioned:Remote control
Waste of purchase
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Remote randomly stopped working even after I got new batteries. Will never purchase another LG product
No, I would not recommend this to a friend HD vision
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the vision on the screen was not that I expected .
No, I would not recommend this to a friend- Pros mentioned:Picture quality
TV purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is easy to use and has great sound quality. problem is screen freezes up about every 15 minutes or so for a few seconds then has a fuzzy picture for about 10 seconds after it happens.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear that your unit did not work properly. Please contact LG Customer Support by
direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). You can also call us at 800-243-0000. Please provide your contact information, model/serial numbers of the TV and date of purchase, and we will be happy to assist you.^Venette
Beware! Not a true 4K UHD TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sadly, I wanted to love this TV as I have two other LG TVs that have been wonderful. However, this is Not a true 4K, UHD TV. It is really a 1080p (HDCP 1.4) TV. I could not get my cable or my Roku Stream Bar to recognize this TV as 4K and HDCP 2.2. When I forced the TV into 4K the whole screen went green. This is an old technology TV that LG is trying to pass off as current technology.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Sound glitches annoy me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes a glitchy noise each time I turn it on about 5-10 mins mins if being on. I use it 45 mins to an hour 5-6 days a week to stream workouts in my gym, since Oct 6. I came back to return it, but window closed.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
Tv broke in a few weeks!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would give no stars if it was a option! Bought a tv on Feb 1st it went bad in three weeks of occasional use.You would think if something went bad in less than a month Best Buy would just exchange it.So my only option was to call LG for repair been a few days still no confirmation of getting a repair. So I have no tv to watch Best Buy has my money and I have a paperweight!!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We work continuously to improve the quality of our products and anticipate market demands
that drive customer satisfaction. Your feedback is important to us and your concerns
will be shared with our marketing and product teams. If needed, you can contact our Customer
Support at 800.243.0000 for further assistance.^Venette
Not even worth it a generous price range...
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Take this from someone who has seen and owned multiple televisions in his lifetime. I have a 7 year old LG 1080P TV, that makes this 4k 2020 look pretty bad. To get the BEST picture image quality out of this T.V you have to look directly head on. If you view from any angle out from a strait on the color fades, brightens in some areas and dulls out in other places. When it comes to getting a great picture save your money till you can get one of the OLED versions LG makes. It'll be well worth it and checks off everything you'd want in a brand new television.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
So so at best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not too happy. Have to enter by password every time for network connection. Apple TV does not work and I cannot figure out how to use the Apple airplay feature. Planning on returning it soon.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
Do not buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After unboxing this TV, I realized why it is so cheap. The back of the TV is very bulky. The picture quality was not the best. I would not recommend this to anyone.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
- Cons mentioned:Remote control
Poor hardware and sensors
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad TV. Remote doesn’t sense easily. Too slow. Now the returnable time period has ended and I can’t do anything about it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We work continuously to improve the quality of our products and anticipate market demands
that drive customer satisfaction. Your feedback is important to us and your concerns
will be shared with our marketing and product teams. If needed, you can contact our Customer
Support at 800.243.0000 for further assistance.^Venette
Picture
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality was just ok. Price was great but decided to return and purchased as Samsung instead. But did spend more
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
- Cons mentioned:Remote control
Tv want good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t like the remote at all and picture quality was poor. Returned it any they people were very nice at the return desk
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
Terrible product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv cuts off all the time. Best buy wouldn't take back after 15 days. Told me to deal with lg directly. I had a bad experience with the buying process in the very beginning as the store associate kept picking up and hanging up phonenat Plymouth mtg store. That should have been my warning not to buy this tv. But i did and now im stuck. No more tv buys from best buy.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers and date of purchase and we will be happy to assist you. We apologize for any inconvenience this caused. ^Venette
LG 50" TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned it. Picture was not as sharp as we anticipated. Was no improvement over the 11 year old television we were replacing.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv has a flimsy plastic stand that clicked in place however the tv weight is so much the stand prongs that hold it both broke and the tv as well very disappointed waste of money and time would not recommend unless only being hung on wall
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette