Customer Ratings & Reviews
- Model:
- 50UN7000PUC
- SKU:
- 6417301
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers love the 50" Class UN7000 Series LED 4K UHD Smart webOS TV for its excellent picture quality, easy setup, and affordable price. Many customers rave about the sharp and vibrant images, with some even saying it's just like being in a movie theater. The TV's intuitive interface and user-friendly design also make it a breeze to set up and use. While some customers have expressed concerns about the remote control, viewing angle, and limited app selection, the overall positive feedback suggests that this TV offers great value for the price.
This summary was generated by AI based on customer reviews.
TV Died <2 years Old
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought this TV was great but it just died this morning. It's less than two years old!
No, I would not recommend this to a friendWIFI CONNECTIVITY BAD
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Challenfing to connec to WIFI, programming was harder than my other two Sansung TV’s
No, I would not recommend this to a friendThis was A bad choice.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loved the LG TV that I purchased before; so I decided to upgrade. I was disappointed. The color is very very bad; and the Best Buy geek squard is very bad at helping there customers correct the problem.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. We apologize for any inconvenience this has caused. ^Daphane
Mehh. Keep looking
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is ok, I have to adjust the picture setting almost everyday. I wish I got a different one
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance.If you'd like to discuss more, please reach out to our Customer Support Team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
LG UHD not living up to good color standards
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good price, up to date web technology, but the color sucks. very few adjustment color options
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Great tv poor service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a terrible experience I ordered and paid for a tv for a wedding gift for my son that was a whole month late ordered 08/16/20 and it was supposed to be delivered on the 08/21/20 but wasn’t then it was rescheduled for 09/5/20 and I received a email the day before saying I needed to reschedule again for delivery worst experience ever..
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .It is unfortunate that the ordering, delivery and installation process has a bad experience. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions, please do not hesitate to reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Daphane
LG
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very slow streaming. Picture is not that good. Very likely I will return.
No, I would not recommend this to a friendScreen cracks easily
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My grandson tossed a toy at his sister, missed and hit the screen of my brand new TV, the screen cracked, TV still worked but the screen has a crack in it. Best Buy would do nothing to fix or replace the screen. I am still making payment on a TV that I actually had insurance on yet it sits in my garage broken. YIKES
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
Nope
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ll pass on this .sorry just didn’t cut it. Picture look way you blurry.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry that the pictures are blurry. Please try to use a different settings, under picture mode. You can try Vivid.If the problem hasn't resolve, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Good price but picture quality not there
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot get a clear, crisp picture using any mode, ASP, Standard or Vivid.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Not the best in this range.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor picture quality when compared to the one Samsung released.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
not an 'unsophisticated user' friendly program
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not an 'unsophisticated user' friendly program makes it frustrating to use.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you ever have any questions, please do not hesitate to reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000. We apologize for any inconvenience this caused. ^Daphane
Beware - VA vs IPS
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return. Picture and sound were a massive letdown. The 50 inch model is different than other sizes of same model. Maybe VA for 50 inch vs IPS for 43/55 inch. Ended up with 55 inch one model up (maybe 7300) and absolutely love it thus far. LG fan overall, but just not this size/model.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette
WiFi issues
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WiFi issues. Item did not connect to home WiFi very frustrating.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products, availability while anticipating market demands that drive customer satisfaction. If the problem hasn't resolve, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
I got a defective television
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV for my sister for Christmas and and send it to Antigua for her and it turn out that the TV doesn't have any apps on it! What am I supposed to do now I paid to ship it paid to take it on the costume in Antigua and it doesn't work, I got a defective TV.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear that you received a defective unit. PLease try to call BestBuy for replacement or you can also contact our Customer Support at 800.243.0000.^Venette
Problems right out the box
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv was delayed for delivery for at least 3 weeks finally got it Saturday and right out the box it’s a white mark on the screen that catches the eye. Beyond disappointed
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please seek to return this item or to reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000. We apologize for any inconvenience this caused. ^Daphane
Bad Luck TV
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this tv two years. It suddenly would not turn on. Geek Squad came but said it was "shot". I have to buy a new one after only two years.
No, I would not recommend this to a friendlg dp132h
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.lack of manual and remote operations are intolerable! no way to get them except to talk to a foreigner and ask them to repeat and repeat until understood. bah!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette
TV review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality was poor returned it and bought a Samsung. The sales person told me the picture is good when streaming but not when connected to a cable box.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Opened new box to a cracked screen. Then ordered another one to exchange it for daughter’s Christmas present, drove an hour, waited another hour, only to be told their online inventory was wrong. Very unhappy!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate hearing that your TV arrived damaged. Thanks for bringing this to our attention. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. Please follow up with BestBuy to have this resolved. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette