Customer Ratings & Reviews
- Model:
- LW5024
- SKU:
- 6593345
to a friend
- Pros mentioned:Overall performance
Air conditioner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I resived my window air conditioner its a amazing product cools my whole living room down in matrer of minutes really enjoy it !! Recommend this to anyone whos looking for something to beat the heat this summer
I would recommend this to a friend Not as advertised
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 2 of these units 1 for myself and 1 for a family member. The units work well but I purchased these units because they are advertised on best buy and lgs website as with remote control. I specifially looked for that feature as the second unit for my family member remote control is preferred due to mobility issues and did not come to find out it did not come with remote after I spent the time installing it. Extremely disappointed in the false advertising on both best buy and @lg websites about this product. Have attached screen shot of best buys product description as stated on the site.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, Sean. We understand your inquiry about the LW5024 air conditioner. We'd like to assist you further regarding the remote control feature. Please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions.
https://www.bestbuy.com/site/lg-5000-btu-window-air-conditioner-white/6593345.p?skuId=6593345
We appreciate your patience. —Renzo
- Pros mentioned:Overall performance
Ac
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cord came smashed in the box. Unable to use or return. Had to get a new power cord and install myself. Unit works well now. Just a lot of hassle.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, Rmilton. Thank you for sharing your experience with us regarding the LW5024 air conditioner. We understand your inquiry about the issue with the power cord upon arrival. We're glad to hear you were able to resolve the issue and that the unit is working well now. Please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions.
https://www.bestbuy.com/site/lg-5000-btu-window-air-conditioner-white/6593345.p?skuId=6593345
We appreciate your patience. —Renzo
- Pros mentioned:Overall performance
Mr
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great I love it wouldn't want nothing else it takes care of everything I needed to take care of
I would recommend this to a friend - Pros mentioned:Overall performance
Cold as he11
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.freezes me out of my room in no time at all. Basic design no remote with twist dials
I would recommend this to a friend - Pros mentioned:Overall performance
Cold as an icebox!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my room & ensuite bath because my central air is out. I am very pleased at the cooling.
I would recommend this to a friend satisfied with what I received
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best of the best to solve the needs in my home every day without asking for anything in return
I would recommend this to a friendWorked for 1 day
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got the unit worked for a day then stopped blowing cold since will be returning maybe just bad unit but dont have the time to try again will get something else
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, thank you for sharing your experience with your LG LW5024 air conditioner. We understand how important it is for your unit to keep your space cool, especially during warmer days. If the AC stopped cooling after a day of use, there could be a few reasons such as airflow restrictions or issues with the settings.
We recommend checking the following:
Ensure that the air filter is clean and free of debris.
Verify that the unit is properly installed and that there are no blockages around the vents or exhaust.
Check the settings and make sure the unit is set to "Cool" mode.
For more detailed troubleshooting steps, you can visit our support page on LG Air Conditioner – Why is My AC Not Cooling? - https://www.lg.com/us/support/help-library/lg-air-conditioner-why-is-my-ac-not-cooling--1342109440312
If you have any further questions or need additional assistance, please send us a private message on social media @LGUSSupport. We're here to help! —Renzo
