Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1362 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers enjoy the 55" Class (54.6" Diag.) - LED - 1080p - Smart - HDTV for its excellent picture quality and affordable price. Many customers found the setup process to be simple and quick. The smart TV features also received positive feedback. However, some customers expressed dissatisfaction with the remote control and volume settings.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 1,362 reviews
  • Rated 4 out of 5 stars

    Good Picture/Not So Smart

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The demeans ions in this RV are great, mounted it almost sits flush against the wall. However I bought the tv thinking it has a full web browser and smart functions but instead it has very limited and few apps through Lg store ..... hoping LG expands there apps.

    I would recommend this to a friend
  • Pros mentioned:
    Smart features

    Rated 3 out of 5 stars

    Nice TV for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For an inexpensive TV, this is a solid option. Smart functions work fine and it was easy to pair with my speaker bar. The picture is fair and there is a small dead spot already, which is disappointing.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great with one disclaimer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television itself is wonderful. The combination of reasonable price and good manufacturing makes it an excellent buy. The one major disadvantage is the television having rear cabling instead of side. This has made mounting the televesion more difficult, but if the right mound is used then no other major issues are present.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV... Extremely user friendly... My daughter May love it more since she figured out she can stream YouTube from her ipod to the TV and still play games... and then she found the YouTube app on the TV... she's 6 btw

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 1 out of 5 stars

    Worst customer service and a low quality tv.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my LG 55 smart TV from Best Buy was told I would receive free delivery and installation if purchased on my Best Buy credit card. 6 days later, the tv was not delivered when scheduled . I called, Best Buy asked to reschedule 2 days later. Again nobody showed. I called again, after waiting on hold for +20 min- and playing phone tag, I learned the tv was on back order and would be delivered on the following Saturday. During my work day on Friday, I received voicemail saying the tv was attempted to be delivered. They did not call 30 min prior as stated, even though they delivered the wrong day, I could have left the office to be home in less than 10 min. After several attempts to speak to the correct person at Best Buy, I was finally able to speak to a manager at the Dale Mabry store. She spoke with a very rude tone, at an uncomprehendable speed, and was not willing to listen or help me figure out another option for my tv. She lacked professionalism, and when she put me on hold, I heard her call me a "stuck up white b*tch." Rant over. Purchased April 6, delivered May 3. The delivery company tried to set up the wrong TV. I bought LG 55, they had a 65 Samsung ultra HD. Finally I get my tv inside. They tell me they are not supposed to set it up, only deliver.. I can't lift this Tv alone, so they plug in but can not touch any other wires. The picture quality looks very poor, they told me to save the box incase it does not work. I go out of town for 3 days, when I return the tv will only stay on a few seconds before turning off. Best Buy is currently sold out of this Tv, will not replace it, and the only option is to return the 55 inch to the store and purchase a new tv.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    GREAT TV FOR THE PRICE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I NEEDED A TV AND BEST BUY OFFERED A GREAT PRICE AND THE ABILITY FOR IT TO BE DELIVERED AND INSTALLED AT A REASONABLE COST. THE TV WAS DELIVERED AND INSTALLED AS PROMISED. BEING A SENIOR CITIZEN THE WHOLE BUSINESS OF GETTING A NEW TV WAS EASY

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Name brand TV for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time writing a review on anything. I love this tv. It has a great picture quality. I will recommend lg to anyone. I love the screen share feature also. My only down fall about this tv is there are only 2 HDMI plugs. I could use more of those.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I got a lemon.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really disappointed. I love LG Tv's and this one started out great. Within six months the internet connection would not work. After three replacements of the same part and a backorder on another, LG agreed to replace the TV. This one was discontinued shortly after purchase so I ended up having to cover the cost of an upgrade to the only one that would replace the size TV. What ever happened to the company standing by their product with repair or replace at equal or greater value? Don't get me wrong, I bought LG and would do so again, but isn't that loyalty worth the $50 that I had to spend out of pocket because of a faulty TV?

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing tv for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome tv I'm a Sony guy but for the most part those are expensive so I got this tv and it met my expectations except for the fact that it don't synchronize with my Sony soround sound 100% it has a delay but other than that it's amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great T.V for 1st time buyer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with my LG TV that i bought at Best Buy. I will be buying other products soon. I always recommend everyone to check out Best Buy. I couldn’t beat the price either. Awesome find!! LOVE IT!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 4 out of 5 stars

    Good TV for a reasonable price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this TV on cyber Monday. Good price but solid quality when compared with other cheap TV. Cons: it does not have AUX port for sound bar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loved everything about this tv. Only thing that set me back was the motion blur, it was alittle pixelated for me, but my family members said that they did not see any problem. So it to each their own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The tv is great for us!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall viewing is great with the tv. It was easy to connect and set up with our current apple TV (4th generation) and with the soundbar. It was also great that it was delivered on time. Thanks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great quality at a great price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this television as a Christmas gift. At first we had gotten an open box one but when it was hooked up the screen was burnt. We called the store and it was taken care of without any issues. The new one is great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product overall. The only issue that I have noticed would be the sound has to be turned up to what seems to be fairly high to be audible...especially if there is any other noise in your environment.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Smart tv

    Rated 5 out of 5 stars

    Good tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this TV for anybody for the price that I bought it for quality is good and smart TV works fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV! Awesome picture!!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to buy a new TV due to our 4 year old son throwing a car at the TV. So we did not want to spend too much money but still have a good TV. We are very satisfied and would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Great television What was even better was the man who delivered it and set it up for me they did an excellent job and showed me how to use my new TV I am very happy with this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was a great value for the size and features. I caught a black friday sale for an extra $50 off the already good sale price. Does everything we need in a tv with great clarity.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Decent Price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing amazing about this tv, it serves the purpose as a large flat screen. Not really a smart tv in my opinion but I purchased it at a great price.

    No, I would not recommend this to a friend
Sponsored