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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1362 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers enjoy the 55" Class (54.6" Diag.) - LED - 1080p - Smart - HDTV for its excellent picture quality and affordable price. Many customers found the setup process to be simple and quick. The smart TV features also received positive feedback. However, some customers expressed dissatisfaction with the remote control and volume settings.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 1,362 reviews
  • Rated 3 out of 5 stars

    good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    could be better, but for the price is ok. a lot better than other cheap brands

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    still awaiting installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i cannot comment until everything is installed in my car due to be done feb 6

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the money but have issues with apps constantly closing

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hard to use without a book

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No book was received with my purchase. Not easy to use without one

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Tv casting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So complicated to cast have yet too sure wished it came with dir

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good value for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture could be clear and apps could be where you can sign out

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an okay tv. Make sure you have the fastest internet.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Expected better for price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every new technology is just a reason to raise price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv works well but wish it had more app options!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price ,bad picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this television at a good rice point, but since I don't have HD cable the picture quality was horrible· If you only have coax cable like me try a tv with at least 120hz

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sold me a damaged unit and refused to exchange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the absolute worst experience I've ever had! Buyers Beware! I was excited about the purchase of this tv to share with my family. They loaded the tv and I brought it home. It was a gift so it wasn't opened right away. I set it up with anticipation of watching it with my family. We turn on the tv and it is cracked in two places. I take it to best buy and the manager refused to damage it out and give me another one. I've never been so upset. The worse thing is there was no recourse I've tried to resolve this issue and there has been no resolve. I'm a teacher and I don't have money to throw away. They didn't offer any resolution at all. I'm left with no tv and no money!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV a little over a year ago, and right before the warranty expired, it started turning off randomly. I performed all of the troubleshooting steps, and when LG did not know what else to do, they sent someone to replace the motherboard for free since it was under warranty. That worked for a month or so, and now, 14 months after I purchased the TV, it is doing the exact same thing. So basically I spent $500 to have a TV that worked for a little over a year. Will never buy an LG TV again.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Solid TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the TV but there are 2 things that bother me... 1. The sound it's not really as loud as I think it should be... I have to turn it up to 50! 2. The picture doesn't fit my Screen and we have tried so many things.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Volume of TV is Horriable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When buying this TV it is not what we expected. The volume does do get very loud. You almost have to turn it all the way up to here everything that's going on with whatever you are watching.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Open box not so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I saw that I could get this TV for under 500 but you get what you pay for especially for a open box. It had a white blur on the screen that wouldn't go away. So I returned it right away.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I went in to just look around at TV's and a very nice salesman asked if we needed help. He wasn't pushy at all and really helped us to make a smart purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV, works as expected. I experienced some slowness from the UI on occasion, but since buying the TV ive had plenty of updates come through and its been pretty smooth ever since.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    For price is acceptable product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color is not as good as expected. Also there is a ghost (a white circular haze) that remains on screen after turned off. I'm not sure if this will affect the longevity of product

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It is a cheap option for a smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The image is not outstanding, the tv comes with preloaded options of apps you can download, but it is not a great selection, the remote is very fragile too thin and you have to press hard on the buttons, even with brand new batteries; Anyhow I got what I payed for, a basic smart tv that suits its purpose, so if you are looking just to upgrade from a regular tv but nothing fancy or too expensive this is the right one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV Dec. 22nd 2016 and the inner screen just cracked. Was told by the repairman that LG sent me to that they never honor a manufacturers warranty in the 5 years he's been working. He also claims LG has a specific system that if they even think the screen is the issue they will not start a ticket for repair until he has come out and diagnosed the TV which is at my expense. Have been a long time supporter of LG products but this may end it here depending on how they handle this.

    No, I would not recommend this to a friend
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