Customer Ratings & Reviews
- Model:
- 55QNED85UQA
- SKU:
- 6501907
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the 55" Class 85 Series QNED Mini-LED 4K UHD Smart webOS TV (2022) for its exceptional picture quality, vibrant colors, and sharp 4K resolution. They also find the webOS platform user-friendly and easy to navigate. However, some customers have expressed challenges in using the remote control.
This summary was generated by AI based on customer reviews.
Great picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was guided to this by the salesman in store and love it. Been a longtime Samsung only guy but love this!
I would recommend this to a friend- Cons mentioned:Sound, Webos
VERY BAD TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased many LG products this one is very poor sound, picture, brightness and web this tv is a joke wish I could get all my money back
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi, MarkB. Thanks for reaching out. Hopefully you were able to get your LG QNED TV fixed. But should you have additional concerns, please feel free to contact us by sending us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly
Rocky Vue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Smooth and great graphics. The only downside is the TV is really heavy.
I would recommend this to a friend- Pros mentioned:Picture quality
Screen dies after 3 months
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it in July and 3 months later the screen died. The picture was beautiful while it lasted. The TV is under warranty and I contacted support. 1 week later I was contacted by a contracted repairman. They have to order a new screen. If it is available it might arrive in 2 weeks and needs to be installed at that point. I'm wondering if we'll have a TV through the holidays. It seems like they should just replace the TV today.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Trent. Thank you for sharing your experience, and we understand your concern about having your LG TV (55QNED85UQA) model, screen go out especially so close to the holidays. We strive to provide reliable, high-quality products and ensure a smooth and seamless viewing experience. Replacement parts can sometimes take a bit longer to arrive due to availability and shipping. In the meantime, it’s good that a repair has already been scheduled. We do recommend staying in touch with the repair team to get updates on the screen’s availability.
We’re here to ensure you have the best possible experience, so if you need any further assistance or have concerns, please send us a private message on social media @LGUSSupport. We’ll continue to work alongside you to ensure the situation is handled smoothly.
Thank you for your patience, and we hope you're able to enjoy your holidays with your TV soon. ^Juvy
Chapman
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent staff. On time, clean and explained what they going do and how each item was perform.
I would recommend this to a friend???
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV great! Technician Ronald could not install TV . Technician William installed TV in 15 minutes.
I would recommend this to a friendBrand response from LGAnswers
Posted .Hey there, Gene. We appreciate your review regarding your 55" Class 85 Series QNED Mini-LED 4K UHD Smart webOS TV. We always try our best to give our clients the best service we can, so it's distressing for us to hear if you had a bad experience. Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. We will surely pass on your feedback to the rest of our team. ^Anthony
- Pros mentioned:Picture quality
Regret….
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed in the tv…like one on display and it had good sound; sales person said to get theo’s one as it’s newer model…wish I didn’t,
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Karen. Thank you for contacting us about your LG TV (55QNED85UQA) model. We understand your concern about a product that doesn’t meet your expectations, especially when you were influenced by a display model. We strive to provide high-quality products and ensure a smooth and seamless experience. For help, Check the audio settings on your TV. You may find options to enhance sound quality or adjust audio preferences to match better what you experienced with the display model. For additional information, visit https://www.lg.com/us/support/help-library/tv-has-no-audio-tv-CT10000018-1388777718317. If you need further assistance, you can reach out to us on social media @LGUSSupport. Our team will be happy to help further troubleshooting and explore possible solutions to enhance your viewing experience. ^Juvy
Mini LED is great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV, love the new mini LED backlighting, new WebOS. Upgraded from 55SM9000 and loving it.
I would recommend this to a friendTitle
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, would recommend to everyone I meet.
I would recommend this to a friendIt’s ok
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a couple TVs that were much less expensive and in my opinion, there is not much difference in the quality of picture or brightness. I have not had any issues with it at all, I just dont get the hype.
No, I would not recommend this to a friendTV delivered damaged and Best Buy won't exchange i
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought $12k worth of stuff from you. One of those TVs was delivered damaged and you won't replace it. I will never use Best Buy again. Your 15 day return policy is garbage. Need I remind you that the products you sell are commodities, so your customer service is the only thing that will set you apart
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Thank you for bringing this to our attention. I'm truly sorry to hear about the frustration you've experienced with the damaged TV and our return policy. We understand that this situation is disappointing and unacceptable for you as a valued customer who has made a significant purchase. Your feedback is important to us, and we apologize for falling short of your expectations. We would like the opportunity to make this right and assist you with a resolution. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Very Dissapointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We must have gotten a bad panel. Worst picture I've ever seen. Motion was terrible and no amount of calibration or setting adjustments fixed it. Returned to store.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We're sorry to hear about your disappointing experience with the LG TV. We understand that picture quality is essential, and we apologize for any inconvenience caused. Your feedback is valuable to us, and we will take it into consideration to improve our products. If you have any further questions or need assistance with other LG products, please don't hesitate to reach out to our social media team at @LGUSSupport. They will be more than happy to assist you. Thank you for sharing your feedback, and we hope to have the opportunity to provide you with a better experience in the future. ^Sam
- Pros mentioned:Picture quality
Q 85 NED
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Me and my wife love this TV. It’s very easy to run and easy to set up. It has a great picture or glad we purchased it.
I would recommend this to a friendBrand response from LGAnswers
Posted .Hey there! Your feedback is our golden ticket! Thank you for sharing the LG - 55" Class 85 Series QNED Mini-LED 4K UHD Smart webOS TV's excellent quality. We value your opinion because it inspires us to keep developing exceptional products. ~Rita
- Cons mentioned:Sound
Thanks ..... but no thanks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of junk. Out of the box and blurry picture quality. Loss of entire picture but still sound. Then sound would jump to something completely different to what you were watching. For near $1000 I expect better than what I WAS gonna put in the shed. I'll keep the old tv and take my $$$ back
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with the LG TV (55QNED85UQA) model. We understand your concern about a product that doesn’t meet your expectations, especially with a significant investment. Your feedback is very important to us.
For the picture and sound issues, we recommend checking the HDMI connections and ensuring that the TV is updated to the latest software version. Sometimes, these steps can resolve performance problems.
If you’re still unsatisfied and considering a return, we encourage you to reach out to Best Buy customer service at 888-237-8289 for their return policy and process. For quick help, visit https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c?id=pcmcat260800050014.
Please feel free to contact us via private message on social media @LGUSSupport if you need further assistance. We're here to help you explore your options.
Thank you for your patience, and we hope to assist you further. ^Juvy
TV is just ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is just average. If you want a much better picture, you will have to spend alot more money.
I would recommend this to a friendbest buy customer service is terrible.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is fine. It is the customer service of Best Buy that I have a problem with. Even though I told them this tv was to be installed above a fireplace, the driver arrived for an 11-3 time window at 10pm and told me the tv could not be installed with just one person.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Laura. Thank you for sharing your feedback on your LG TV (55QNED85UQA) model. We understand how crucial it is to receive timely and effective assistance. We strive to provide exceptional customer service and ensure a smooth and seamless shopping experience. Please contact Best Buy customer service at 888-237-8289 to address your concerns, offer assistance, and discuss potential solutions. You can also reach out to us on social media @LGUSSupport if you need more help. ^Juvy
- Pros mentioned:Hdr, Picture quality
Great substitue for an OLED.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv to replace an LG OLED tv that had an issue with burn-in. That tv performed flawlessly for 3 years until it developed burn-in. I did not choose another OLED because I did not want to have another issue with burn-in. This tv has a great picture. If you are watching HDR content, it looks just as good as an OLED, you can't even tell the difference. This is a great substitute for OLED if you don't want issues with burn-in. Watching Avatar on this tv the colors pop just as they do on an OLED.
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Remote control
Good quality but slight glare
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV has good picture and sound, however the remote is a bit challenging to learn up front. It needs to be tilted just right so there is no glare from overhead lights.
I would recommend this to a friend - Pros mentioned:Picture quality
Best TV in its Price Range
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First time LG user and I’m impressed! The Wii style remote to just point and click makes using a tv keyboard so fast. Picture quality is great.
I would recommend this to a friend - Pros mentioned:Picture quality
Great value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, takes awhile for picture to first come on.
I would recommend this to a friend
