Customer Ratings & Reviews
- Model:
- 55UP7000PUA
- SKU:
- 6454715
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the 55” Class UP7000 Series LED 4K UHD Smart webOS TV's picture quality, describing it as realistic, clear, and crisp. They also appreciate its easy setup and affordable price. While some customers wish the remote control lit up, overall, they are very pleased with their purchase.
This summary was generated by AI based on customer reviews.
Tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv, it’s a bit thick. But it still looks okay.
No, I would not recommend this to a friendnot very Smart tv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its capabilities are very basic and the so-called internet browser is temperamental; sound quality is not great either but I guess u pay for what u get
No, I would not recommend this to a friendDon’t like
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The remote has so many unnecessary buttons for my liking I still don’t understand the usage the the tv and the apps There’s an update almost every three to five days
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Ghostly images
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately I would not recommend due to ghost images on the screen from one show to the next.
No, I would not recommend this to a friendNot good
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good picture. Regret buying a LG. Not what I was expecting.
No, I would not recommend this to a friendBad location on Ports
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Coaxial cable is blocked on my wall mount bracket … very hard access to HDMI .. other than that I’ll s excellent..
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Duly noted. Thank you for taking the time to provide your feedback. We will share this with our research and development teams. ^Jennifer
LG TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought an LG 3D TV before this one and loved it. But this one went out on me in less then 3 years.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Samsung is better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy with LG... I regret not purchasing Samsung
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Ehh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its ok. Sound is weird and piece of screen is full of grey pixels. Need to to call Geeksquad to come out.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking time to review this product. Understandably, this is frustrating. We are doing our best to improve the quality of our products. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Jovelyn
Horrible color
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor picture. It had no brightness at all and you couldn’t see any dark scenes. Returned it right away.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
Didn’t last
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After about 1 and a 1/2 months, tv started to have bleached out looking images and burned in images after a few minutes on screen. Had other LGs and haven’t had same problems but still it’s a 4-500 dollar tv should last a little longer . We’ll see how getting this resolved goes.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
i returned mine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i probably got a defective one. the remote wouldnt connect to tv. the button on tv would not work either.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
Nice picture...but only for a very short time!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture...for 20 days only! And then, the screen went black and no sound, either. LG must know that this is a manufacturer defect issue because there are trouble shooting guides all over their site, in their Owners Manual and YouTube videos! It's now going on 2 weeks with no repair scheduled...you have to wait for the parts. I should have stayed with Vizio.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Too late to return
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 3 months, Some faint horizontal white lines showing up on the screen. Noticeable when watching a movie. Bad OS even if it's updated it's slow when loading apps. I guess we'll have to wait for it until we can't see anything on the screen we're watching.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Since your TV is in warranty, the manufacturer is responsible for any labor and parts needed to repair this issue. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Jennifer
Horrible service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dealing with BB and call center has been a horrible experience. I have been lied to 3 times today regarding my order. I have no product and no way to follow up on my order. What happened to dealing directly with BB personnel. I will not do business with any more.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Understandably, this is frustrating.This feedback will be shared with our product team. We apologize for any inconvenience.^Venette
Alexa built in smh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen is clean apps respond fast but won’t connect to my alexa so it’s going back.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate hearing your unit is not working properly. I'd like to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Also include your contact information, model/serial numbers and date of purchase so that we can investigate and explore all options to provide you with quick assistance and expedite a resolution. We will do everything in our power to help and apologize for any inconvenience experienced. Thank you.^Venette
Save your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased an open box tv ... didnt open it right away only to find out had no tv stands called best buy to fix the problem.. they said its past the time frame call manufacturer for parts never again...
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please reach out to our support team on Facebook at @LGUSSupport. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
Don’t recommend
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it for 6 months then it just stopped showing picture the back light turns on but no picture.
No, I would not recommend this to a friendShelly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I dont like 'smart tvs'. I need training on basics
I would recommend this to a friendBrand response from LGAnswers
Posted .Let us help you with that! Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we can expedite a resolution for you. Thank you. ^Venette
Pick a different TV - save some money.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this TV after my Samsung failed before this after only a year. Thought an LG would last longer. Wrong. I’ve had it less than 2 months and the bottom left is already having color/quality issues. It’s a dark shadow taking up that whole part of the screen. Waste of money.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette