Customer Ratings & Reviews
- Model:
- LREL6325F
- |
- SKU:
- 6401874
Customer reviews
Rating 4.5 out of 5 stars with 843 reviews
(843 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Ease of Cleaning4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the 6.3 Cu. Ft. Smart Freestanding Electric Convection Range, particularly its air fryer, ease of use, and various burner sizes. Many appreciate its overall appearance, design, and quality, as well as the convenience of the InstaView feature. Some customers have expressed concerns about the glass top being difficult to clean and the smaller storage drawer, while others are not fans of the electric cooktop.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Still not sold
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this range about six montlhs ago. It is nicely made and looks good in our kitchen. The only drawback is the controls are not user friendly, and the instruction book is useless. Not a fan. Can’t tell what it is doing and you must cancel and restart to find out. Wouldn’t recommend if you arn’t tech savy.
No, I would not recommend this to a friendRated 5 out of 5 stars
Good as they come
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t done too much cooking on it but last stove we had, the burner burned out. This one has yet to prove reliability but we’re hoping here for the best. Sleek, modern design.
I would recommend this to a friend- Pros mentioned:Air fryer
Rated 5 out of 5 stars
Thanks
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's great thank u and great service the stove work great along with the air fryer
I would recommend this to a friend - Pros mentioned:Burner size
Rated 5 out of 5 stars
Fantastic!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! Still getting used to it but having five burners is great and the extra large one fits my large frying pans!
I would recommend this to a friend Rated 5 out of 5 stars
Overjoyed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This oven is not just beautiful but cooks great! Our salesman Adam M is extremely knowledgeable and the delivery to our home was great. Care was taken to make sure the oven was connected, level, and attached the tip proof for us. Very pleased all around with Best Buy
I would recommend this to a friendRated 4 out of 5 stars
LG Oven & Range, Air Fry, w/Instaview feature.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would have given a 5 but... 1- The numbers on cooktop control knobs are very hard to read, even with light; especially on light-reflecting stainless steel. 2- It would be better if the backsplash where control knobs are were closed off. Since it is open underneath, cleaning, or even just wiping it, is intimidating and uncomfortable. This opening isn't declared on website.
I would recommend this to a friend- Pros mentioned:Air fryer
Rated 5 out of 5 stars
Great For a Starter Pc
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had my build since christmas and 0 problems whatsoever. would buy again!
I would recommend this to a friend Rated 1 out of 5 stars
Range is a burn / fire hazard
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a LG Range, model #LSEL6333F Since I have been using the range, I've been burned twice by the vent in the rear of the stovetop and once from the oven's metal framework along the front of the range-top above the control knobs while having the "oven cleaning" function in operation and the large front burner on high setting. When I contacted LG Customer service online on 4 Mar25, I was texted that they would get back to me within 24 to 48 hours. I could not find a customer service Phone number to LG on their website, but Lowes gave me the number to LG customer service (833-378-0003). On 6 Mar 25, I called the LG Customer Service number given to me by Lowes. On 7 Mar 25, I finally got a call from the LG Escalation TM to discuss my issue. LG Rep would only agree to schedule a service technician visit / inspection. They dispatched a service technician who admitted his inability to correct the hazardous operation of the stove. Instead he referred to the owner’s manual stating it would be hot during operation. LG would not authorize a return / exchange with since there was no repair required. LG accepts that the Self-Clean Oven feature is hazardous according to the owner’s manual. Nothing was mentioned about a LG recall on the range due to the front-mounted knobs on the ranges being easily activated by accidental contact by humans or pets, posing a fire hazard. This is validated by the Consumer Product Service Commission as of 6 Feb 25 citing 86 reports of unintentional activation involving more than 28 fires, 8 injuries, 3 pet deaths, and five fires caused extensive property damage totaling over $340,000. LG’s recall solution is to provide a decal warning to owners/ users. Unacceptable for sub-par safety operation in my opinion. LG obviously produces a hazardous product and is evidently willing to let the Buyer beware. NO more LG products for me and I encourage others to not buy LG Products.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, David. Thank you for sharing your feedback with us about the LG (LREL6325F) model. We understand how concerning it must be to deal with safety issues related to your LG LSEL6333F model. Safety is a top priority for us, and we strive to provide high-quality products that exceed our customer's needs and expectations.
We take feedback like this very seriously, and we want to make sure we thoroughly investigate the situation. The issues you’ve described—burns from the stovetop vent and the oven’s metal framework—are concerning, and we certainly don’t want you to feel unsafe when using our products. Regarding the safety of the front-mounted knobs, we are aware of the concerns raised by the Consumer Product Safety Commission, and we're committed to resolving these issues to ensure a safer experience for our customers. The cooktop lock feature is designed to help prevent accidental activation, and we recommend using it whenever the range is not in use. Additionally, placing knob covers on the controls can provide an extra layer of safety, especially in households with pets or children. To obtain more information, you may visit this link: https://lgecares.com/rangerecall/.
We recommend reaching out to us via private message on social media @LGUSSupport, so we can escalate your case and assist with a resolution. We would like to ensure you are fully supported and that we explore the best possible solutions for your concerns. We're here to help in any way we can.^Juvy
- Cons mentioned:Glass top
Rated 1 out of 5 stars
Beautiful appearance but has some problems
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Appearance wise the range looks beautiful however it goes down hill from there. Burner temperature adjustments are very difficult to set to desired temperature, they are imprecise and inaccurate. The glass material that the top is made from is defective. After about 6 months of use the glass top clouds internally and cannot be cleaned, the cloudiness wont polish out. I have replaced the glass top but after 6 months or so, the same happens. Using glass top approved cooking pots and pans. Recommend LG designers and engineering attention to these problems. The stove is a nice visual package but has some bad flaws.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there! We understand the issues you’re experiencing with the LG LREL6325F range. t’s important to know when a product’s performance doesn’t meet expectations, especially with temperature adjustments and the glass top. You may access this link related to your concern:  https://www.lg.com/us/support/help-library/lg-range-troubleshooting-an-oven-that-is-not-heating--20150483199358
For the temperature issue, make sure to calibrate the burners according to the manual. Regarding the glass top cloudiness, it may be a result of high heat or residue buildup. If you’ve already replaced the top and faced similar issues, we’d like to investigate further.
Please send us a private message on Social Media @LGUSSupport with your details so we can look into this and provide further assistance. We appreciate your feedback and are here to help resolve these concerns. —Avril
Rated 4 out of 5 stars
OUR NEW STOVE!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THIS IS A VERY SLEEK AND MODERN LOOK FOR OUR KITCHEN, THE OPTIONS ARE MANY AND WONDERFUL. TAKES A MINUTE TO RECIOGNIZE HOW TO APPLY THE DIALS BUT GOOD LAYOUT.
I would recommend this to a friendRated 5 out of 5 stars
LG Range
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This stove fit my needs perfectly for my type of cooking.
I would recommend this to a friendRated 3 out of 5 stars
Check your oven temp!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I regret not thinking to contact manufacturer immediately. The oven takes to long to cook anything. Temp is not right. If i set to 400 ot may run at 325. Took 45 mins to make fries on air fry and always takes an extra 20 to 30 mins to bake anything. I ise my toaster oven the most so took me a while to really see the oven didnt work all that great
No, I would not recommend this to a friendRated 5 out of 5 stars
Great LG Range
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love our new electric range. Efficient and looks good in our kitchen.
I would recommend this to a friendRated 2 out of 5 stars
Range temperature control
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The electric range temperature control SUCKS. You will have boil overs no matter how diligent you are. They take forever to get hot, forever to back down. Supremely frustrating.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Chazmac. Thank you for sharing your experience with us. We understand your concern about dealing with your LG Range (LREL6325F) model and its temperature control. We strive to provide efficiency, high-quality products that exceed our customers' needs and expectations.
For temperature control issues, check the cooktop settings to ensure you're using the correct heat level. Electric ranges may take longer to adjust than gas ones. If problems persist, the elements may need calibration or there could be an issue with the control board. For more information, visit https://www.lg.com/us/support/help-library/lg-range-cooktop-troubleshooting-heating-issues--20150482919447.
We want you to be satisfied with your appliance. Feel free to message us on social media @LGUSSupport for further troubleshooting or solutions. We're here to enhance your cooking experience! ^Juvy
Rated 4 out of 5 stars
Frank
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far I haven’t experienced any problems I will recommend to anyone
I would recommend this to a friendRated 1 out of 5 stars
Stay Away from LG
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this range 12/24. From day one oven was burning the top of food and not cooking the bottom, obviously a problem with the bake element. Customer service knows nothing about their products only schedules repairs. Sent a repairman in Feb. checked the temp. and nothing else and said nothing was wrong and left. In the meantime the large burner is boiling rapidly on Low. Burning food. Called for a second appt. He cancelled my appt. and never showed up. Scheduled again for a week later and again he just didn’t show up. Now I’ve had a brand new range for almost 3 months that I can’t use. Their warrantee obviously means nothing and costs them nothing. Horrible company to deal with.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with us. We understand your concern about dealing with these issues with your LG Range (LREL6325F) model, especially after several repair appointments that didn’t resolve the situation. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations.
As a first step, we recommend checking if the bake element is aligned correctly and whether the oven’s temperature settings are calibrated. Sometimes, an uncalibrated oven can lead to uneven cooking. Additionally, the burner may need an inspection to ensure it’s not receiving too much power on the low setting, which can cause food to burn. To obtain more information, you may visit https://www.youtube.com/watch?v=ILFJnTXY-PY.
We encourage you to send us a private message on social media @LGUSSupport, and our team will work with you directly to escalate your case and explore other solutions. We're committed to resolving this matter to your satisfaction and ensuring you can get the full use out of your range. ^Juvy
Rated 4 out of 5 stars
love it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far great haven't tried the air fryer function yet.
I would recommend this to a friendRated 5 out of 5 stars
My wonder Stove
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this on 11/15/22. It is a good one love it
I would recommend this to a friendRated 4 out of 5 stars
LG Stove
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stove works great. All functions tried so far work well. Delivery lacked severely.
I would recommend this to a friendRated 1 out of 5 stars
Burned Out
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't even had my range 4 years and had a repairman out to look at my stovetop to verify if there was an issue with the knobs/switches or burners. He confirmed that not one, but both of my elements on the front burners have to be replaced. This is effectively as much as buying a whole new range. Such poor quality for expensive appliances. I otherwise liked it for the little time I had it.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with the LG Range (LREL6325F) model. We understand your concern about facing costly repairs on a range you've had for less than four years—especially when the unit had been working well and met your expectations in the beginning. We strive to provide high-quality products that exceed our customer's needs and expectations.
Front burner element issues can sometimes stem from wear on the infinite switches (which regulate temperature), or the radiant heating elements themselves. While these components are replaceable, we know it’s disappointing when the repair cost begins to approach that of a new appliance.
We want to take a closer look at your case and explore all available options. If the unit is just outside of warranty, in some cases we may be able to assist with parts or provide service support through our extended care channels. Please send us a private message on social media @LGUSSupport and service details so we can investigate further and find a solution that works for you. ^Juvy













































