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Customer Ratings & Reviews

Your price for this item is $1,096.99
The comparable value price is $1,999.99

Customer reviews

Rating 4.8 out of 5 stars with 199 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-199 of 199 reviews
  • Rated 5 out of 5 stars

    Tv review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV does everything promised best TV I’ve ever had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it. We would definitely purchase again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. It is great. For this as a gift for my boyfriend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very sharp images

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price and performance ratio is way above the average.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is being delivered next week. It is just what I need.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Enjoying it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound. Customer support for set up with very helpful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG 65” OLED B5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is well worth the purchase, I compared it to my Sony 77” OLED and it compared very well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv, the image quality is great, better than Samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oled tv review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived quickly, Looks beautiful and fills the room

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for Bingewatching

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome for gettogethers with friends at my place.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    purchase review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having to wait over a month for the install wont be able to review until installed

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty solid. Too expensive to have any issues a month or so after. Screen glitches sometimes and you have to unplug it to fix.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok Entry Level OLED

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV overall is just ok. I think going to a C5 might be better as it is more premium.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never Buy Open Box

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was open box, rated excellent by Geek Squad and supposed to come with everything (cord, remote, stand, setup instructions, etc.). Guess what? When we brought it home and removed the wrapping, it was something else than described. It had no stand, no remote and the top edge of the TV was bent. What a bummer! We returned it immediately and bought a brand new, in box version of the same TV. Two trips to BestBuy, 27 miles total, hours of waste of time. The lesson learned: never buy an open box item and never believe its description.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing what happened with your LG TV (OLED65B5PUA) model purchase. We understand the importance of receiving a TV exactly as described, especially when an open‑box item is rated “excellent” and expected to include all original parts. One helpful step you can try with your new in‑box unit is running the built‑in Picture Test in the settings menu. This helps confirm that the panel, edges, and display are all functioning properly right from the start. It’s a quick way to ensure your replacement unit is performing as expected. For more guidance, visit https://www.lg.com/us/support/product/lg-OLED65B5PUA.AUS. To allow our team to take a closer look or assist with anything related to your new unit, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. We're here to help. ^Juvy LG

  • Rated 3 out of 5 stars

    Quality TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t to hard to bring inside home. Box has straps on side. And not heavy to carry

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    They took my money but failed to deliver product.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was purchased with delivery set up for a specific date and timeframe. It never arrived and I have not been able to get a call back from a manager to make it right. I have called multiple times and have been given no resolution. I would give zero stars if it was possible.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Peter. Thank you for reaching out about your LG TV (OLED65B5PUA) model. We understand the importance of having your delivery arrive as scheduled, especially when you’ve planned around a specific date and timeframe.
      One helpful step once your TV arrives is to check that the power cord is fully seated and the TV is connected to a stable outlet, as this ensures a smooth first‑time setup. You can also review initial setup guidance here: https://www.lg.com/us/support/product/lg-OLED65B5PUA.AUS. We’d be glad to assist you further and look into this for you. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can help. ^Juvy LG

  • Rated 1 out of 5 stars

    Turn-On Nightmare!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once you can get the TV turned on the picture is great. Unfortunately, turning it on is a nightmare since you have to watch a series of advertisements and all sorts of technical TV options .... I wish I could simply turn it on and select the channel I want to watch.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Stephen. Thank you for sharing your experience with us. We understand how important it is to enjoy your LG TV (OLED65BPUA) model with a simple, direct startup.

      To improve this, please try disabling the Home Auto Launch feature: Press the Settings button on your remote.

      Navigate to All Settings → General → System → Additional Settings → Home Auto Launch.

      Switch this option OFF. This adjustment prevents the TV from automatically opening the Home screen with ads or apps, allowing you to go straight to your preferred input or channel. You can find more guidance here: https://www.lg.com/us/support/help-library/lg-tv-how-to-set-specific-input-startup--20153529242384. If the issue continues after trying this step, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can assist you further. ^Juvy LG

  • Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought this TV, easy to set up and use! The picture is amazing! Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg OLED

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price quality of the product is amazing and picture qualities just as good.

    I would recommend this to a friend