Customer Ratings & Reviews
. Independently Tested for Quality and Workmanship CheckPlus: 100 % Color Volume to DCI-P3 oi PSSEANE Intertek [www.IntertekCheck.com](http://www.IntertekCheck.com). 100% Color Fidelity and '100% Color Volume to DCI-P3' applies to 2025 OLED TVs. *LG OLED Display is verified by UL for Perfect Color measured to IDMS 11.5 Ring-light Reflection standards. *100% Color Volume is defined as the performance of display which is equal or greater than the size of DCI-P3 standard color volume as verified independently by Intertek. *The LG OLED Panel is certified by Intertek for 100% Color Fidelity, measured to IDMS 11.5 Ring-light Reflection standards.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/3661ed5e-8d92-47a9-baef-65aa6eb5dcb9.jpg)
- Model:
- OLED65B5PUA
- SKU:
- 10735945
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Not the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The controler is annoying as you have to use it like a computer mouse. At this price point i feel there are better options.
No, I would not recommend this to a friendTv review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV! Would highly recommend. The price was very affordable and the experts at best buy were extremely helpful.
I would recommend this to a friendLove it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great upgrade from our old tv. Can download any app. No need for firestick or Roku.
I would recommend this to a friendOiled Lg tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the tv. The picture is beautiful and easy to use.
I would recommend this to a friendGreat TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is very nice. Loads of feature I love. Easy to set up right from the box!
I would recommend this to a friendGood tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good the tv for gaming only it’s large that is okey
I would recommend this to a friendGreat tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. It is great. For this as a gift for my boyfriend.
I would recommend this to a friendVery sharp images
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price and performance ratio is way above the average.
I would recommend this to a friendTelevision
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is being delivered next week. It is just what I need.
I would recommend this to a friendOled tv review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived quickly, Looks beautiful and fills the room
I would recommend this to a friendpurchase review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having to wait over a month for the install wont be able to review until installed
I would recommend this to a friendWatch out who you list to wgen purchasing new
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our 15 year crystal clear Samsung plazma died, went to best buy Salesman talked us into a LG but no real connections on back of TV fir added electronics not happy
I would recommend this to a friendGet the C5
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned and got the nicer C5 model. Wayyyyy better in every possible sense.
No, I would not recommend this to a friendDecent Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty solid. Too expensive to have any issues a month or so after. Screen glitches sometimes and you have to unplug it to fix.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there. Thank you for sharing your experience with us. We understand your inquiry regarding the screen performance of your LG 65" Class B5 Series OLED AI 4K UHD Smart webOS TV. Your feedback is important, and we want to ensure your viewing experience remains seamless. We understand the situation and recommend performing a "Soft Reset" by unplugging the TV for 60 seconds and then plugging it back in to refresh the system software.
https://www.bestbuy.com/product/lg-65-class-b5-series-oled-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTKWV
For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you. We appreciate your patience. —Renzo
No remote in box!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have no remote. I have to return the whole TV which my son just arrived and we have been waiting to give him and there is no remote. I don’t want an off brand remote. We have the 75 and love it - this one has no remote included and it should!
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Diane. Thanks for reaching out about your new LG TV (OLED65B5BUA) model. We understand the importance of having everything included—especially when you’ve been excited to gift the TV and your family is already gathered for it. One helpful step is to double‑check all internal packaging compartments, as the remote is sometimes secured in a side insert or accessory sleeve. If you haven't done so yet, we recommend contacting Best Buy customer service at 888-237-8289 for potential solutions. For more details about the product, visit https://www.lg.com/us/tvs/lg-oled65b5pua-oled-4k-tv. We’d like to take a closer look at the missing remote so you don’t have to return the entire TV. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com with your purchase details, and our team will assist you further. ^Juvy
- Pros mentioned:Picture quality
Turn-On Nightmare!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Once you can get the TV turned on the picture is great. Unfortunately, turning it on is a nightmare since you have to watch a series of advertisements and all sorts of technical TV options .... I wish I could simply turn it on and select the channel I want to watch.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Stephen. Thank you for sharing your experience with us. We understand how important it is to enjoy your LG TV (OLED65BPUA) model with a simple, direct startup.
To improve this, please try disabling the Home Auto Launch feature: Press the Settings button on your remote.
Navigate to All Settings → General → System → Additional Settings → Home Auto Launch.
Switch this option OFF. This adjustment prevents the TV from automatically opening the Home screen with ads or apps, allowing you to go straight to your preferred input or channel. You can find more guidance here: https://www.lg.com/us/support/help-library/lg-tv-how-to-set-specific-input-startup--20153529242384. If the issue continues after trying this step, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can assist you further. ^Juvy
Ok Entry Level OLED
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV overall is just ok. I think going to a C5 might be better as it is more premium.
I would recommend this to a friendQuality TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn’t to hard to bring inside home. Box has straps on side. And not heavy to carry
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, KimberlyB. Thank you for sharing your experience with the LG 65" Class B5 Series OLED AI 4K UHD Smart webOS TV. We understand your inquiry regarding the packaging and ease of transport.
https://www.bestbuy.com/product/lg-65-class-b5-series-oled-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTKWV
For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo
Never Buy Open Box
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV was open box, rated excellent by Geek Squad and supposed to come with everything (cord, remote, stand, setup instructions, etc.). Guess what? When we brought it home and removed the wrapping, it was something else than described. It had no stand, no remote and the top edge of the TV was bent. What a bummer! We returned it immediately and bought a brand new, in box version of the same TV. Two trips to BestBuy, 27 miles total, hours of waste of time. The lesson learned: never buy an open box item and never believe its description.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing what happened with your LG TV (OLED65B5PUA) model purchase. We understand the importance of receiving a TV exactly as described, especially when an open‑box item is rated “excellent” and expected to include all original parts. One helpful step you can try with your new in‑box unit is running the built‑in Picture Test in the settings menu. This helps confirm that the panel, edges, and display are all functioning properly right from the start. It’s a quick way to ensure your replacement unit is performing as expected. For more guidance, visit https://www.lg.com/us/support/product/lg-OLED65B5PUA.AUS. To allow our team to take a closer look or assist with anything related to your new unit, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. We're here to help. ^Juvy
TERRIBLE OS
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely hated this TV. I was talked into by the rep inside of Best Buy. I originally wanted a Samsung. The LG was $100 cheaper. money was not a factor but he assured me it was better. After a solid day and a half of me. My wife and my son we all were unable to ever get it to connect to AirPlay and would also not screen mirror. We did everything including resetting routers verifying same network etc. we did it all. I returned it for a more expensive Samsung and I was connected and mirroring within 15 minutes. No issues with my network whatsoever. I also hated the operating system. And the Voice AI. It was all overkill and frankly annoying. Unless you are an LG loyalist. Buy something else.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, James. Thanks for your insights on the LG TV (OLED65B5PUA) model. We appreciate your honesty and effort in setting it up. AirPlay and screen mirroring should be easy, and great job troubleshooting! If AirPlay isn’t connecting, check Settings > Connection > Apple AirPlay Settings, and ensure your TV has the latest firmware via Settings > Support > Software Update. Also, turning off IPv6 in network settings can help with Apple device connections. More setup guidance can be found here: https://www.lg.com/us/support/help-library/lg-tv-which-lg-tvs-support-airplay-2--20151097893431 and https://www.lg.com/us/support/help-library/lg-tv-how-to-use-the-screen-share-on-a-lg-tv--20153130897690. If you need help with LG products or features, email us at lgdigitalcare@lg.sprinklrsupport.com. We’re here for you! ^Juvy