Customer Ratings & Reviews
. Independently Tested for Quality and Workmanship CheckPlus: 100 % Color Volume to DCI-P3 oi PSSEANE Intertek [www.IntertekCheck.com](http://www.IntertekCheck.com). 100% Color Fidelity and '100% Color Volume to DCI-P3' applies to 2025 OLED TVs. *LG OLED Display is verified by UL for Perfect Color measured to IDMS 11.5 Ring-light Reflection standards. *100% Color Volume is defined as the performance of display which is equal or greater than the size of DCI-P3 standard color volume as verified independently by Intertek. *The LG OLED Panel is certified by Intertek for 100% Color Fidelity, measured to IDMS 11.5 Ring-light Reflection standards.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/3661ed5e-8d92-47a9-baef-65aa6eb5dcb9.jpg)
- Model:
- OLED65B5PUA
- SKU:
- 10735945
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
LG 65” TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV sucks I should have stuck with my Samsung!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Bernadette. Thank you for reaching out and sharing how you feel about your LG TV (OLED65B5PUA) model. We understand the importance of having a TV that meets your expectations, especially when you’re comparing it to a brand you’ve used before.
One helpful step you can try is performing a power reset by unplugging the TV for about 60 seconds and plugging it back in. This helps the picture processor recalibrate and can clear up issues that affect overall performance. For more guidance, visit https://www.lg.com/us/support/product/lg-OLED65B5PUA.AUS. We’d be glad to take a closer look at what’s going on with your unit. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can assist you directly. ^Juvy
They took my money but failed to deliver product.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV was purchased with delivery set up for a specific date and timeframe. It never arrived and I have not been able to get a call back from a manager to make it right. I have called multiple times and have been given no resolution. I would give zero stars if it was possible.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Peter. Thank you for reaching out about your LG TV (OLED65B5PUA) model. We understand the importance of having your delivery arrive as scheduled, especially when you’ve planned around a specific date and timeframe.
One helpful step once your TV arrives is to check that the power cord is fully seated and the TV is connected to a stable outlet, as this ensures a smooth first‑time setup. You can also review initial setup guidance here: https://www.lg.com/us/support/product/lg-OLED65B5PUA.AUS. We’d be glad to assist you further and look into this for you. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can help. ^Juvy
Don’t trust these guys!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV in November 2025 for delivery by December 16th because the whole family was coming in for Christmas. Three times they missed getting it delivered to us. Now, everyone has gone home and we still don’t have the TV. Very disappointed! ☹️
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Robert. Thank you for sharing your experience with your LG TV (OLED65B5PUA) model. We understand the importance of having your TV delivered on time, especially when you planned ahead so your family could enjoy it together during the holidays.
One helpful step you can try is checking the delivery status and updated scheduling details through the retailer’s online order portal or contacting their delivery support team directly, as they can provide the most accurate information on when your TV will arrive. You can also follow up on your purchase by contacting their customer service at 888-237-8289. For more information about the product, just swing by https://www.lg.com/us/tvs/lg-oled65b5pua-oled-4k-tv. If you need any more help, don’t hesitate to send us an email at lgdigitalcare@lg.sprinklrsupport.com. We’re here for you! ^Juvy
Bad picture quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had problems with the quality of the picture as it misconfigures frequently.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Susan. Thank you for reaching out about your LG TV (OLED65B5PUA) model. We understand the importance of having a consistently clear and accurate picture. A helpful step you can try is performing a Picture Mode Reset, which refreshes the display settings back to their optimal defaults. You can also run the Pixel Refresher feature found in the TV’s OLED Care menu, as this can help correct picture irregularities. For more guidance, visit https://www.lg.com/us/support/help-library/lg-tv-picture-quality-and-optimization--20152175493545. If you need further assistance, please feel free to send us an email at lgdigitalcare@lg.sprinklrsupport.com. We're here to help. ^Juvy
- Pros mentioned:Picture quality
Even Better Than We Expected
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are thoroughly satisfied with this tv. We had 7 year old LG TV that we were satisfied with. We wanted a larger tv for our great room. The picture quality is supreme. The options avail for customizing and the AI enhancements really make a difference
I would recommend this to a friend - Pros mentioned:Picture quality
LG is Great!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and resolution. Easy set up. I have owned Samsung TV's and they have crapped out after some time. LG is my brand of choice from now on
I would recommend this to a friend - Pros mentioned:Picture quality
Very good but not great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Image is very good but sound is lacking. We had tried the HiSense U-8 55" initially and it was stupendous (image and sound) Our viewing room is open to our kitchen so the sound from the LG seems to be anemic. I'm thinking we should have gone with a 65" HiSense
I would recommend this to a friend - Pros mentioned:Picture quality
New TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I Recommend this TV for it's excellent sound and picture quality. Price is right for this size of television.
I would recommend this to a friend - Pros mentioned:Picture quality
High quality and strong features
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Picture quality is superior and Smart TV features and operating system are great
I would recommend this to a friend - Pros mentioned:Picture quality
Great picture!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic depth, color and contrast. Not crazy about the "home" screen and can't seem to get the AI to work but I bought it for the picture. THAT I love.
I would recommend this to a friend - Pros mentioned:Picture quality
LG 65” tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my LG tv. The picture is crisp, clear, and the color is stunning!
I would recommend this to a friend - Pros mentioned:Picture quality
Nice TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Picture from a great company! Will definitely recommend.
I would recommend this to a friend - Pros mentioned:Picture quality
Geat!!!!!!!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great! So far good. I like it so far. Yes, I would recommend.
I would recommend this to a friend Good oled tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this tv on sale for 896.00 They always have it up for on sale for 50% off at 999.00 year round so i did get it at a decent discount Used mainly for gaming in ps5 and watching shows on prime or netflix The colors are great, refresh rate is awesome, low to no latency issues, is very bright. Upon playing nba2k, i noticed there would be flashes or tv flickering in my career mode, but online play is ok. Only complaint here. Overall great Oled tv for starters awesome value for what it is.
I would recommend this to a friend- Pros mentioned:Picture quality
new tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great tv so far, the pictore is great ,and easy to hook up
I would recommend this to a friend - Pros mentioned:Picture quality
Lg OLED
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price quality of the product is amazing and picture qualities just as good.
I would recommend this to a friend - Pros mentioned:Picture quality
Great product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just bought this TV, easy to set up and use! The picture is amazing! Highly recommend
I would recommend this to a friend Peg & Ray
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service person, Adam was fantastic working with us. He explained all the features on our new tv and what we should consider for accessories. The Geek Squad people were excellent. Setting up our new tv and explaining and showing us how to down load our Apps on it.
I would recommend this to a friendA LG Fan !!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So pleased with the whole experience purchasing this tv .. are 3rd lg and they never disappoint !!
I would recommend this to a friendLg B5 Oled 65in
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is great delivery was timely and price was good. (The 65in model is definitely bright enough)
I would recommend this to a friend