Customer Ratings & Reviews
- Model:
- OLED65C1PUB
- SKU:
- 6453312
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers are impressed with the exceptional picture quality, vibrant colors, and sharp details of the LG OLED C1 TV. They also appreciate its excellent gaming performance, with smooth and immersive gameplay. The OLED display is highly praised for its deep blacks and stunning visuals. While some find the remote control a bit difficult to operate and the TV to be on the expensive side, overall, customers are very satisfied with their purchase and consider it a great value for the price.
This summary was generated by AI based on customer reviews.
Bad OLED TV 65"
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy this TV. Bought at bestbuy Dec 2019 as 2700$ and now 1 year 10 months the OLED 65" broken. Totally stop working without any damage . Contacted LG and they don't want to do or repair anything. Worst company and terrible product !!!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Unintended transaction
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got coupon for 10% that didn’t work for this TV and somehow buy this TV while did not intend to do it if coupon would not work. Transaction cancelled but money went from/to account which leaded in credit score change. Bad experience. I buy this TV from Costco as they offer 5 years guarantee for free. The TV itself is just great, unfortunately I got none Evo panel, but ether way do not want play with G1 setup on C1 panel.
I would recommend this to a friendIt’s ok.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was recommended for Xbox x it’s nice and bright. But for the price I’d just go with something cheaper.
No, I would not recommend this to a friendLH 65" OLED
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, good technology and flexible input structure. Picture much darker than expected and took a lot of tweaking to improve.
I would recommend this to a friendPoor new gui
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great panel, but the OS got way slower. Lots of ads and clunky gui compared to last gen.
I would recommend this to a friend- Cons mentioned:Remote control
LG Not so magic
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just bought a 65" LG. So far I haven't been able to figure out how to change channels with the remote, the connections to streaming channels is slow ( TV not my provider). The magic remote is anything but magic, I still cant get the pic to sync with the voice (don't what the problem is there) Overall I should have gotten a Samsung
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
- Cons mentioned:Reliability
Stay away!! TV shuts off never turns back on.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was excited to purchase this TV. Just after 6 months I went to turn the TV on and it failed to do so. After searching forums and looking at multiple reviews I realized this is a common issue. Two TVs have now failed for the same issue as I am going on my third LG C1. I have a 1-year manufacturer warranty and an extra 4 years of extended warranty but now that I have had two TVs within 7 months I have lost all confidence in LG. Please stay away from LG OLED TVs!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Good selection
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a good selection of OLED tv's. Service was slow but once I got a representive every thing went smooth and quick.
I would recommend this to a friendLg 65” tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. The guys from the geek squad came in and installed the tv and made recommendations. Very good experience.
I would recommend this to a friendAwesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the fixtures came with it . The only thing was the manufacturer manual was not cleared. It was shot but not simply.
I would recommend this to a friend- Cons mentioned:Remote control
Beautiful picture, LG environment needs work
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Interface is cumbersome. LG default remote doesn't include a back light option.
I would recommend this to a friend 2nd best out there
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good tv but after seeing the Sony, had to make the exchange. A hassle but Best Buy was ok with it. Appreciative
I would recommend this to a friendTV Install and Removal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Service person did a good job of installing the TV but then advised that he was not taking the empty box and the old TV with him because it was not on his order. I had this organized at the time of purchase so disappointed that I am stuck with removal at the price I paid, and not to mention that I paid for the Total Tech program that included this service. Not very good!!!
I would recommend this to a friendJust one problem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My particular unit was manufactured in January 2022, and appears to use the newer EVO panel. Unfortunately, it looks as if the anti-reflective filter is misaligned and so the left side of the screen has a pinkish hue when white and grey is displayed. This seems to be a common issue, so I didn't bother exchanging it, because otherwise the display is excellent.
I would recommend this to a friendBrand response from LGAnswers
Posted .Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this TV but Im having an issue with the sound bar that was purchased with the tv
I would recommend this to a friendDO NOT BUY!!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased an LG OLED tv and after 2 yrs it needs a new panel. The repair estimate cost more than the purchase price. That is crazy. their tv's don't last and they charge more fore the parts than a new tv. LG offered me a 10% coupon. Do they really think I would buy another LG product.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We appreciate the time you took to share your feedback. We'll be more than happy to look into this, and assist you further. It would be our pleasure to assist you with your concern in a platform that allows us to have a back and forth conversation. Please send us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000. ^Danee
- Pros mentioned:Picture quality
Wifi, remote and smart menu all bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can see why people love this TV but it just didn't work for me. The remote is gawd awful! The smart TV menu (for some reason) didn't have all the apps that we need (even a search couldn't find them) and the Wifi kept disconnecting - otherwise its a nice picture but the other issues make it a not a good overall TV.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette
- Pros mentioned:Picture quality
Great Picture, Operating system needs some work.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is beautiful. 4K is awesome, however the WebOS system seems really Buggy. I had to spend an hour on the phone with LG to get the system to download the OS apps. I've added a 4K firestick and now seems to run flawless, but spending that type of Money I want this to operate perfect out of the box
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Antenna coax input problem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All good except problem with Antenna coax input apparently inoperative. Have emailed techs but no response.
I would recommend this to a friendTV is good, but with some initial quirks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good TV, but it takes it takes 10-15 seconds to load all the icons when you go to the Home screen. Sometimes when I'm watching Youtube TV it jumps to the default tv app without me pressing anything on the remote. Disclaimer...It's only done this 3-4 times in the first week. I may need to read up a bit more about the tv settings
No, I would not recommend this to a friend
