Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 4094 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the exceptional picture quality, vibrant colors, and sharp details of the LG OLED C1 TV. They also appreciate its excellent gaming performance, with smooth and immersive gameplay. The OLED display is highly praised for its deep blacks and stunning visuals. While some find the remote control a bit difficult to operate and the TV to be on the expensive side, overall, customers are very satisfied with their purchase and consider it a great value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 195 Showing 3,881-3,900 of 4,094 reviews
  • Rated 4 out of 5 stars

    Great visuals

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful TV, but I'm really concerned with having to move it as it is so thin.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bad Tilt

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is great. i had to do a return, because the tilt was just driving me crazy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Don't buy LG

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture, wonderful television. Died at 20 months. No warranty exceptions. Never buy LG again.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      We're sorry to hear that your TV stopped working after 20 months, and we understand your disappointment.

      Regarding the warranty, we would like to clarify that our standard warranty covers manufacturing defects for a specific period of time. However, it still our pleasure to help you further with this.

      To better assist you, please reach out to our Social Media Team by sending a private message on our Facebook or X (Twitter) using @LGUSSupport, and we'll make every effort to address your concern promptly. -Francine LG

  • Rated 4 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv were happy people feel positive about the purchaser

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is GREAT! Great service from the staff. I highly recomment this TV.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    dont buy the soundbar

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The problem is the salesman told us the LG soundbar would be able to sit in front of this TV, however the soundbar is too tall and covers the infrared sensor for the remote. You have to sit the TV on something about a 1 1/2 tall to get it above the soundbar so it will work. Obviously the salesman was wrong.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A great TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! Only downside is it doesn't have ESPN app available.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv we have , only a few things , I think needs a faster processor .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No pics

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, clearest screen I have ever seen Very impressive

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful oled quality.. but traded mine for a larger size

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent resolution. It makes sporting events awesome.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not enough instructions on how to get the most out of the TV

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Deep blacks but not bright

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are used to a bright tv, this one is not for you. I feel a tv needs atleast 1000 nits of brightness to look good in any environment, also in game mode everything looks too grey, no local dimming is active

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Will evaluate as time goes on

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still adjusting to this LG brand Tv. so far so good.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice but painful

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is awesome. Price tag was hard to handle though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Broke after purchase

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is,, or should I say was great …. But Mother Board went out 4 months after I bought it. Thank God I bought the warranty. Next time I’m going to buy the TVs that are same size and half the price.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane LG

  • Rated 3 out of 5 stars

    Amazing TV. Very few apps

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just spent a ton of money to find out the built in apps are few and far between. It doesnt have support for crunchyroll or funimation. Just like netflix and disney. Now i have to go out and buy an external streaming device. *Slow clap*

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good good good good gooooooooooooooooooooooooooood

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Fine, while it lasted I guess

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having this TV for only about 4 months it randomly died in the middle of a show, now I am stuck dealing with LG warranty service which has been a pretty huge headache. I did some research on the issue and it was pretty clear I was far from the only person to have an LG OLED die for no reason. Their measly 1 year warranty will at least probably cover this failure but I have no faith that it won't just die on me again. So in summary I would not recommend this TV to anyone.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Duly noted. We are disappointed to see that this happened, and we want to thank you for taking the time to share your experience with us. We hope to learn from this and strive for continuous improvement. ^Jennifer LG

Sponsored