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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1072 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 1,072 reviews
  • Rated 5 out of 5 stars

    Great picture, not so great sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, needs at least a soundbar to have a great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV, even more loved the geek team that delivered it, took old one down and new one up. Then got it set up and showed my husband and I how to use it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture and sound.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound. Easy to set up and another great product by LG.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great television!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great television! Replacing an older plasma TV and there is no comparison. Purchased on sale for same price as a C4. Definitely worth it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Customer service is horrible

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a LG 65 in. Top of the line TV from Best Buy in Erie PA. We were scheduled to have delivery 3 days from our purchase. The delivery date came and there was no contact from any one. After several phone calls for over an hour each time we were Abe to schedule a date. 3 weeks from The original date. The sku s are wrong. We kept getting notifications that they were canceling on our because we didn’t pick it up. As a customer, there is no direct line to the store you purchased items from. Your call goes directly to someone in Panama. Awful experience!

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, MaryS. We understand your inquiry regarding the delivery and scheduling experience for your LG 65" Class C5 Series OLED evo AI 4K UHD Smart webOS TV. We want to ensure your transition to your new TV is smooth, and we would like to look into this for you.
      https://www.bestbuy.com/product/lg-65-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTRG6
      For further assistance and any specific concerns you may have, please contact us on [email protected]. We appreciate your patience. —Renzo LG

  • Rated 5 out of 5 stars

    LG-65" Class C5 Serious OLED TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. Great quality picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Retired

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best deals awesome job on your project I hope to see your project soon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect tv, highly recommend especially for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, perfect for gaming, easy to use interface.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome device perfect sizing good quality and very clear

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Anniversary present

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, awesome picture and sound. Had a bit of trouble trying to set it up though the app. Overall excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding color and great for watching football games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    C5 is a beast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    C5 is top TV of the year. Checks all the marks and has Dolby Vision unlike the S90F

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bright screen, vivid colors and good sound quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best OLED for price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great colors. And an easy setup. Might need two people to get it out of the box though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing tv!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely incredible! It looks even better at home than the display at the store!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG OLED

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is amazing. The remote is easy and fun to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful colors

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price, size and quality of the color. Easy to ensamble.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, I have never had a problem with LG products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OLED C5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV, you can’t do better than OLED!

    I would recommend this to a friend
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