Customer Ratings & Reviews

Great picture only OLED can deliver! Moved from a 55" OLD from eight years ago to a 65". The contrast delivered by this unit are ideal for those with loss of contrast in their vision. Using unit with FO and unit speaker output that delivers great sound. The first unit delivered failed to say powered for over 1 minute. Best Buy replaced the unit and waited for me to check the unit out. Great follow-up by Best Buy!

I recently upgraded to the LG C5 65″ OLED, and overall I’m very impressed. The picture quality is outstanding — the perfect blacks and infinite contrast that OLEDs are known for really shine through, making darker scenes feel immersive rather than washed out. RTINGS measured “very good HDR brightness” and said small and medium highlights “pop out” nicely.

I got rid of my Samsung for this and couldn't be happier. The remote is a lot better that Samsung and I prefer the UI of the LGS the picture is about the same the dark are better on this but the Samsung was brighter. Also the sound on the LG is a lot better 10/10

My new TV and sound bar bar from Best Buy is excellent. The picture is sharp. The colors are bright and the operation is simple for this senior citizen.

We are enjoying our new TV. It is a great size, thin and has great clarity. The colors are vivid, details really pop out and the font size is easy to read. We have it on an entertainment stand, so we found we did not need an additional sound bar as it is in a smaller space.

Great picture and sound, easy to hook up. My one complaint is that it will delete over-the-air channels if the signal weakens and it requires a stronger signal to recognize a channel than my previous tv needed. The sound range is very impressive out of the box.

This tv was the Best Buy ever. The pictures are beautiful and even without a soundbar, the sound is exceptional. It was easy to put the stand together. It’s pretty thin which I like. It was the first TV I looked at when I walked into to store. Although, I looked around at other, I kept coming back to this one because of the quality of the picture.

This really is one of the best TVs out there today. The picture is absolutely gorgeous and the sound is decent for the tiny speakers. Better than many other modern TVs. I like the fact that it has a centered base and not feet at the edges like so many other TVs do as well. I only remove the one star because the TV's menu system is somewhat labyrinthine and frustrating. But, once it's set up, I'm just using it with my Apple TV box, which then becomes the primary menu system for me.

I recently bought the LG OLED C5 from Best Buy, and I can confidently say this is one of the best purchases I’ve ever made. The picture quality is absolutely stunning — deep blacks, vibrant colors, and razor-sharp detail that makes every movie and game feel lifelike. The motion is buttery smooth, and paired with my PS5 pro, it’s an unbeatable experience. The C5’s brightness and contrast are next-level, and the OLED technology really shows off in dark scenes — it feels like watching a high-end theater screen right in my living room. The sound quality is surprisingly good for built-in speakers, and the sleek, modern design makes it look premium from every angle. Huge shoutout to the Best Buy team as well — they were super helpful, answered all my questions, and made sure I got the best setup and warranty. The delivery and installation were fast and smooth too. If you’re on the fence about upgrading — do it. The LG OLED C5 isn’t just a TV; it’s an experience.

Beautiful television. Love the darkest of black and the variable refresh rates. Makes my playstation 5 pro reallllly show its power

The tv looks very sharp when you watch movies. It looks very vibrant and smooth. Best tv I’ve had. Movies that i’ve watched before look even better now. I highly recommend this product. The tv is also slim and looks great in the living room. It’s not bulky whatsoever.

This 65” LG TV is perfect for the space we have for it. Picture is excellent. We are learning the remote. We worked with Treasa in the store to select the TV. She made good recommendations on the wall mount hardware and getting a new surge protector - which was needed since our old one was over 7 years old and the indicator for protected wasn’t working anymore. She also helped us get a sound bar and set up the installation. We had to wait a week for installation but it was worth it. Shane and his partner (sorry, don’t have his name), delivered all the hardware. Centered and mounted the TV on the wall, turned on the TV and ran an OS upgrade for it, then did a quick training session on using the remote to connect to cable, DVD player and streaming. Done in an hour. Worth every penny of the set up fee. Thank you all!

Such a good purchase! The set-up was easy, and the picture quality is fantastic. Nice little bonus that the tv integrates perfectly with my Bose soundbar. Highly recommend!

Fantastic upgrade from the c1 model. Still great picture with amazing blacks and now they aren’t as crushed with the added vibrancy.

Super great picture quality. Bright enough in my bright living room. Sound is also pretty decent straight from the TV.

Outstanding TV that I shopped for over months. The LG OLED C5 is the there is with the exception of the very expensive C8 or the high-end Sonys. TheC5 is only slightly more expensive than the C4 so it really is the best value for a 55” or 65” (mine). I shopped Amazon and eBay for months but found the “best buy” at Best Buy with an open box unit that someone returned to swap the 65” for a 77”. My only complaint is that the Geek Squad did not reset the unit and it took a couple of wasted hours of set up before I realized a full reset was necessary to get rid of the former owner’s information.

I had to replace my original LG 65" flat screen due to the Geek Squad not being able to repair it. The Geek Squad put forth a lot of effort to repair my television and make me whole. I cannot stress the importance of paying for (unforeseen) issues with any major appliance. I received the same LG television set only a year updated. I loved the last television and I love this one erven more. I highly recommend this television especially if you enjoy watching sports. My only regret is that I prefer staying home and not going to the movies or sporting events; this television is amazing! The picture is clean and crisp with beautiful clarity. The speakers in the television are enough; no need to add speakers unless you want to enlarge the location. I also appreciate that the television is very user friendly; I'm a senior citizen and have enjoyed getting to know this television set. I would also like to add that the guys from the Geek Squad were also amazing. They were professional and polite; more concerned about fixing the issue and were apologetic that they weren't successful. Thanks to the Geek Squad, I have been made whole.

I am in awe of the tv after having a few months now. Once I watch movies elsewhere and then watch at home on the OLED it is still a game changer. The pitch blacks and detail are incredible and really make movie watching enjoyable, once you go OLED especially C5 you won’t go back! So happy with this purchase and worth every penny! I recommend pairing with a good sound system, I’m using Sonos beam & era 100s for surround and the entire setup is AMAZING!

We have not been disappointed! We had to replace our tv suddenly. Luckily I had been researching screen types and knew I wanted the OLED. The morning before we actually bought it I did more research for best brand and model and this was it. It was on sale which was a huge bonus. I had briefly considered a cheaper option but when you see both side by side there really wasn’t any other choice. The review did say onboard sound wasn’t very good and it was spot on. It was a bit tinny. We ended up adding the Sonos Arc soundbar just because it was out primary tv and thought it was worth the upgrade. We would have been fine without the soundbar but we’re happy we did it.

Very happy with this purchase. Picture quality is top tier and is surprisingly priced well. Every time I see vivid the picture I think “wow.” It also has a very thin bezel which makes for a sleek look. Thinking of replacing another 75” UHD tv with the 77” version of this tv. OLED is the way to go if you enjoy an amazing picture at a reasonable price point.