Customer Ratings & Reviews

Better tham expected. The clear picture quality is amazing

Tremendous picture. The TV remote is much improved from the old version.

I have had the older generation. We have alot of ambient light and reflection. This screen is perfect. No reflection and color quality is amazing

Very clear and fits my space perfectly. The installation was on time by two professionals. They cleaned up when finished and hauled away all the trash.

The Godzilla of all oleds. I use it for movies and games and nothing comes close.

Yippee! Wowza egad gadzooks holy macaroni omgosh zounds

The salesperson knew what he was talking about! A bigger TV with more pixels for someone like myself who eyesight is dimenishing.

Absolutely love this TV if you can go buy it now !!!!

Very bright in hdr great picture just missing the stand wall mount only

very pleased with this TV my old tv was 10 yrs old this blows it out of the water love picture

Great Tv upgrade! Had an LG OLED 2018 model and now upgraded to the newest model.

I am extremely disappointed with Best Buy’s handling of what was supposed to be a premium TV purchase and installation experience. I bought an LG G5 television along with Best Buy’s basic installation and carry-away services. Because the LG G5 does not include a stand, I also purchased a high-quality Sanus stand from Best Buy and fully assembled it myself in advance. All that was required from Best Buy was to attach the bracket to the TV and place it onto the already assembled stand. When the television was delivered, I personally witnessed the delivery personnel dragging the boxed TV on its side while exiting the elevator, immediately raising concerns about how the product had been handled. Given that concern, it became even more important that a Best Buy–sanctioned installer perform the unboxing and setup to confirm the TV was operational and undamaged upon delivery. The following day, the installation team arrived and flatly refused to place the TV on the stand—despite the fact that this is far simpler than wall-mounting, which is the typical requirement for a G-series TV. The installers appeared unfamiliar with the LG G5 product, spoke very limited English, and would not proceed with setup at all. To be clear, I did not need wiring help, speaker setup, or technical coaching—I simply wanted a Best Buy representative to verify that the television survived delivery and was functional. I then contacted customer service and received no meaningful assistance from an agent named Cesar. After spending a significant amount of money with Best Buy, I am left with nothing but an unboxed television and zero accountability. For a company that markets itself as product-focused and service-driven, this experience reflects a poor customer service culture and broken execution model. Next time, I’ll take my business to another company.

Very awesome tv. Colors are so vivid, and really makes my room look great. Best tv to buy right now.

Makes Nintendo games look really good...still needs more firmware updates but overall its good

Love this tv!!! Just had an expensive Sony Bravia TV and it was terrible, sent it back got this TV and love it! Its so easy!!

Hands down, the LG G5 is the best and brightest OLED I have ever seen. For movies, the TV is the best. Note: I am not a gamer so, I cannot speak regarding playing games on the TV.

Great picture easy to use. Easy to hang as it’s not very heavy for it’s size

great tv, love the picture. We have a bright room, no direct sunlight but bright, with no issues.

Amazing tv, was an upgrade from the C9 and I can see the difference

Super great way happier with this than the s95 samsung