Customer Ratings & Reviews

If someone doesn’t know how much I paid for this tv they would think I paid much much more.

This was a great purchase! So far no complaints! I do recommend this TV!

I love the picture quality,the sound quality is amazing and it was easy to setup and connect to WiFi.

Great quality TV and the price was amazing! Glad I took advantage of the sale!!

For the price its an awesome tv, i have no complaints about it.

This tv is amazing, it’s a very good 65” tv for the money I only paid $350

Very good quality and easy to set up! Very happy with the tv and easy pickup at store.

Beautiful picture sound quality is great! Lots of channels in the lg app!

Love the many apps un can get here, also the quality is very nice

Love love my purchase! Its exactly what i was wanting!

The quality on this TV is absolutely AMAZING. I’m so glad I picked this one out.

Excelent. The image is good and the Sound I like everything that TV is perfect

I am really happy with this TV I love it!!! I will be getting more like this

The TV is amazing and the picture quality is awesome.

Great tv great price couldn’t be any happier 10/10

Works great no issues easy to operate settings are easy to use

Paid $328 for this tv for Black Friday. Great price to performance.

Excellent tv. Great picture quality, slim design!!

Paid for tv mount and basic installation. Technician was a dream. Had my tv mounted and connected to my Apple TV device and a dvd player within 20 minutes. Showed me how to work and I was extremely happy with the tv and service. So happy that I then went back to Best Buy and bought a 75” LG model from them and paid for the same installation but this time did not require wall mounting, just placed on a console. Technician (and I use the term loosely, delivery man would be more accurate ) Arrived with tv, took it out of the box, placed it on the console, plugged it in and then gave me the remote to set it up (can I add there was no instructions) I explained I had paid for basic installation and I assumed that that it meant it would be connected to one device to show it was working correctly . So for the next 20 minutes he pressed buttons, plugged and unplugged the Apple device but could not get it to show on the tv. I actually carried my old tv into the living room and connected it to the Apple device to show that it was working. The “technician “ then said he would leave the tv and I could call Best Buy to get another technician. I told him no, if the tv was not working with the one device I wanted connecting (I don’t have cable, just the Apple device) then he could take it away. He stated he would call Best Buy and then walked back to his van. When he didn’t return, I looked outside to discover he had just driven away and left my non functioning 75” tv behind on the stand, not connected to anything. Can I just point out that it is now December 23rd at 3pm. I have an extremely heavy non working tv on my console. I live alone and cannot move it. My old tv is on the floor next to it. Geek squad customer service say I have to wait till tomorrow morning (Christmas Eve) before I can set up a return. When I called Geek squad back to see if it was possible to send just a technician to see if he could connect the device, the agent hung up on me and I had to call a third time. Again, nothing can be done till Christmas Eve. I have bought all my major appliances, previous tv’s and Apple MacBook from Best Buy but will never buy another thing from them. BTW the 65” TV works like a dream, shame I can’t review the 75”!!

I wouldn’t know how great the TV is because mine was damaged when I opened it. I tried to return it on the app (how I ordered the TV) and it said I had to come in to the store. By the time I came into the store, I was outside the return window and they told me to pound sand, even though I had pictures of the damage from when I opened the box. I went into the store, they told me to call the customer service number. I called the customer service number, they told me to go to the store. I tried calling the store - I got the customer service again. I’ve spent a lot of Chritstmas’s at Best Buy, but this will be the last dollar they see from me ever! Calling to cancel my Best Buy Citi card tomorrow since I won’t be needing those points!