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Customer Ratings & Reviews

Your price for this item is $105.99
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Customer reviews

Rating 4.6 out of 5 stars with 1120 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers find value in the 65” Class UP7000 Series LED 4K UHD Smart webOS TV for its exceptional picture quality, reasonable price, and easy setup process. Many customers rave about the stunning and clear picture, while others appreciate the great value for the price. The TV's large screen size is also a hit, with several customers mentioning that they specifically chose the 65-inch model for its perfect size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,120 reviews
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Spots

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was talked into getting this TV over some others, and was disappointed. Like some of the other reviews there are yellow spots at the bottom and pretty bad at the corners. I mean the picture seems pretty good, just can’t live with those bad spots right out of the box.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 3 out of 5 stars

    Moth in screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have to return as a moth is behind the screen. Bad luck

    I would recommend this to a friend
  • Cons mentioned:
    Light bleeding

    Rated 1 out of 5 stars

    Bad- Light bleed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light bleeding through. Example picture provided. Searched the internet and it appears as though it is a common problem with LG

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette LG

  • Cons mentioned:
    Light bleeding

    Rated 1 out of 5 stars

    First time Buying a TV from Best Buy, disappointed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light is bleeding on the bottom corners. Why would Best Buy continue to sell these.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV has a yellow light at the bottom of the screen that seems as if something is wrong with the pixels. When I called LG they performed a diagnosis on it and they told me this is the back light on the TV and it's normal. Nothing about a random yellow light spot on the bottom of my screen seems normal to me nor have I ever seen this on any other TV. The TV itself is very slow as well. Obviously the picture quality is lacking. I wouldn't recommend anyone waste their hard earned money on this product. This is my first and last LG Television I'll ever buy.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Jennifer LG

  • Rated 1 out of 5 stars

    Defective

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m returning this one. It was delivered by Best Buy this morning. It has a very bright yellow light coming up in one spot on the bottom. And it has these 2 strange red blobs in the center of the screen.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Understandably, this is frustrating. We are sorry that your units are not working properly. LG absolutely cares and we confidently stand behind our products. Please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette LG

  • Rated 1 out of 5 stars

    White Spots at the bottom

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed. Like some of the other reviews there are yellow/white spots at the bottom.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Understandably, this is frustrating. We are sorry that your units are not working properly. LG absolutely cares and we confidently stand behind our products. Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette LG

  • Rated 1 out of 5 stars

    Lg tv

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It only worked for 6 months . Won't turn on nomore .

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Understandably, this is frustrating. We are sorry that your units are not working properly. LG absolutely cares and we confidently stand behind our products. Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette LG

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Light bleeding

    Rated 4 out of 5 stars

    Overall good TV with minor backlight bleed.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it's a nice TV. The colors look good, and it functions as I expect a modern smart TV to function. It's surprisingly lightweight for its size. Ours does have what appears to be a common issue of bright "backlight bleed" coming from the bottom of the screen, primarily in a spot on the lower left. It's not too distracting unless the screen has darker content on it at the time.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    I’ll advice you to buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv good buy. It sit lovely in my living room. I brought my daughters the same television set

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    New LG Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1. TV-Would rate a 5 but have to adjust screen often to fit different apps etc would love auto adjust 2. Customer service at Best Buy in Clarksville IN. when I picked up TV was horrible. Did not want to take time to explain TV to me. 3.-Below picture is us watching a very old movie Picture very clear

    I would recommend this to a friend
  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    My LG 65" UHD TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a great tv, great brand LG, 65" size I wanted and for about $200 less than what I thought I was going to have to pay! Set up was easy breezy and the Geek Squad mounted it on the wall super quick. Great overall purchasing experience!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality, Tv quality

    Rated 5 out of 5 stars

    Nice tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this tv mostly for playing Xbox, great picture and with it being a smart tv everything needed to stream is built in. Super easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Beautiful picture!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the TV. It's a little slower than my last one, but it makes up for it with a spectacular picture and dynamic sound. It has a direct internet connection, too, which I am enamored with. The remote is a little too complex. So many tiny buttons, that I find myself miss-punching my desired channel and going off to some station or mode I don't want. All told, it's a great TV and I'm gflad I chose it. The picture and the internet are why I chose it, but the ability to install and run apps put a cherry on top.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    LG 65" TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the sound is great and so is the color. very light in weight compared to my 46" LG. I love my LG. (so do my grandkids)

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Shockingly beautiful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv surpassed my beliefs it has great picture amazing sound very vibrant and I’m a big samsung guy I actually love it one week so far so great

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    So far so great.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this is the coolest tv I have ever had. The picture is so clear and has so much depth. I can re-watch old movies like the first time it is amazing. The remote could use some work, it is awkward and cant use it in the dark. I did find that a wireless keyboard with a touch pad will work with this. That will make the internet much easier to use. I would recomend this to a friend. It is a great deal at 529. Also this is the the third day I have had it easy to set up not to heavy either. The sound is real good too, no need for extra speakers nice plus.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is excellent for the price. The picture is great. The sound is lacking a bit, but if you have a sound bar then that should help. Very easy to set up, although it takes a bit of time and usage of your phone or computer. I will see how happy I truely am with this purchase in a few years when it’s still working. Prior to this, I’ve owned several Samsung TVs and they’ve lasted me several years.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great tv!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and easy to use. It is very user friendly and lightweight.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Televisión al máximo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente sonido, diseñó ergonómico, super liviano,fácil de instalar

    I would recommend this to a friend
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