Customer Ratings & Reviews

Outstanding value for the price. Works comparably to a high end appliance. Instructions easy to follow in learning the wonderful features. Love it and just in time for Easter dinner!

I purchased this on a black Friday deal. Normally I don't purchase appliances with only a one-year warranty but it received so many glowing reviews that I decided to take the risk. Less than 24 months after purchase the unit is dead. Burner indicator lights up when I turn on the range but no heat and the oven control panel is completely dead. I called LG customer service and they offered no help at all and were not willing to stand behind their product even though it was only 21 months old. I went to the LG Support facebook page and they offered to provide a one-time free repair. However, they did not send my case to their scheduling department until eight days after agreeing to repair the unit, and it'll be another five business days before I receive a call to schedule service. Even if they fix it and it lasts 20 years, I'll never buy another LG product again unless they can stand behind their products by extending their warranty period at no additional charge to the customer. $1300 for an appliance that's only guaranteed to work for one year means they don't have confidence in their quality, and I should not have taken the risk.

The oven is wonderful, until it breaks. After 21 months, this oven stopped working. Even though it was outside the one year warranty period, LG agreed to repair or replace the unit. After FIVE weeks, three promises of call backs which didn't happen, and three supposed escalations I have still not received any service and LG says that I need to understand their queue, be patient, and keep my line open for them to call. Three times now an employee has said they will personally monitor my case and call me on a specific day (sometimes a specific time) to give me an update and that call NEVER comes. I only get an update when I call them and the response is always a run-around. After five weeks they say they couldn't find a service center willing to take the order so they'll replace it. But another employee asked me to find a service center (I refused, that's their job). Buying LG appliances was a huge mistake on my part. The one-year warranty should have been a red flag but the reviews were so great. But because the company does not care about their customers, I could never recommend any LG product to anyone. This is the last LG product to enter my home.

I love the double ovens. Having a bit of a learning curve with the range top getting the right temp. And the knobs on the front are too easy to bump on. All in all, love the high end look and function.

Looks great in the kitchen. Convection oven is great for Pizza. Stove top glass had a small blemish. I'll find out how the warranty holds up. Installation was easy.

I wrote a review earlier explaining how I loved everything about this oven except that you couldn't take the stove knobs off. I am (embarrassingly) having to correct my earlier review. I've owned this stove since September of 2016 and I've tried a few times to take the knobs off. I don't know if I was just afraid to give it a good enough tug, but right after posting my review my son showed me that they do come off. So, I wanted to correct my original review. This stove is amazing and I love cooking again because of it. I am so glad that I not only went with this brand but I'm glad that I opted for the dual ovens.

Have not been able to open this we are in the middle of renovations but I'm sure it'll be a good product LG always is and Best Buy stands behind what it sells !

I like the convenience of it being a double oven especially when I make multiple meals and desserts when I'm entertaining or just cooking for my family.

Came across this item as an "open box" item. Fantastic oven! Only downside is the glass top is a pain-in-the-glass to keep clean. Everything else is phenomenal.

This came from Best Buy in good shape no dents etc I like the speed for boiling Didn't like the small ridge along the front for cleaning

Because I roast vegetables and broil meat, I love the double oven! The delay start is a great feature I use often. Very pleased with this product.

I am so happy we upgraded to this range! The double ovens are so convenient! The colored interior of the ovens is awesome too.

Love the double oven - entire unit feels super high end

I love my range so far. I haven't done a lot of cooking yet to check out how everything works, but what I have used has worked very well. My salesman was really sweet and helped me as much as he could without the range being plugged in. There are so many bells and whistles on it and music for everything that is happening! I love the interior of the ovens because they are so bright I can finally see what is going on in there! Great range, very nice sales person. Hopefully it will all go well after the sale!

I would recommend this oven range. The double oven and convection is awesome. Love the stove top and boiling feature.

Purchased the stove for my wife. So far it’s been great. She loves the double oven gives her lots of space to cook large meals.

Nice Range. I have used the second oven several times already even though I thought I would never need it. Front knobs are great feature. I did turn it on by mistake once when leaning over the stove but am used to it now. Finding the 3 different burners diameters on one knob was weird at first but not a problem after a few weeks. Do not use the stove top cleaner on the metal surfaces. It will scratch.

4 burners 2 ovens. Who could ask for anything more. Had a cheap Samsung prior to this and it's like night and day.

Nice features but knobs placed on front turn so easily that burners turn on when you accidentally brush against them. The high power fast boil came on and cracked the turkey platter. Timers are persistent and hard to turn off, so when using both ovens it is easier to use a separate mechanical timer that shuts up when you turn it off. One nice feature is that oven stays on after timer ends so you dont have to reset temp etc: if your cake needs a couple more minutes. There is a burner for every purpose and size pan. Oven features and broiler take some experience to get used to. Convection roast is set to do chicken, not large roasts or turkey, so I used convection bake for 17 pound turkey and it did well. Not for home with toddlers because of knob placement.

Looks really good in our kitchen remodel. Heats up fast! Bottom oven is a little low to floor, but sliding rack helps a lot.